Holiday Inn Express Memphis Medical Center Midtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Memphis Medical Center Midtown by IHG

Lobby
Down duvets, pillow-top beds, in-room safe, desk
Exterior
Exterior
Standard Room, 2 Double Beds, Accessible Bathtub (Mobility Tub) | Down duvets, pillow-top beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1180 Union Ave, Memphis, TN, 38104
  • Place, Methodist University Hospital
    ‪5 min walk‬
  • Place, Beale Street
    ‪16 min walk‬
  • Place, Sun Studio
    ‪17 min walk‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪13 min drive‬

Room options

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(69 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Holiday Inn Express Memphis Medical Center Midtown by IHG

Hotel with free breakfast, near Beale Street
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and dry cleaning are on-site.
Holiday Inn Express Memphis Medical Center Midtown by IHG offers 125 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Memphis Medical Center Midtown by IHG. During your stay, you're just a quick walk from University Health Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Beale Street and a few minutes from FedExForum
Holiday Inn Express Memphis Medical Center Midtown by IHG offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. The business-friendly Holiday Inn Express Memphis Medical Center Midtown by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available.

This Memphis hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 26 May and close on 01 September.
  • Pool access available from 10 AM to 7:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Memphis
Holiday Inn Express Memphis Midtown
Holiday Inn Express Midtown Hotel Memphis
Holiday Inn Express Midtown Memphis
Memphis Holiday Inn Express
Holiday Inn Express Memphis Midtown Hotel
Holiday Inn Express Memphis Medical Center Midtown
Holiday Inn Express Memphis Medical Center Midtown by IHG Hotel
Holiday Inn Express Memphis Medical Center Midtown an IHG Hotel

Holiday Inn Express Memphis Medical Center Midtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1008 reviews
Rating 8 - Good. 265 out of 1008 reviews
Rating 6 - Okay. 95 out of 1008 reviews
Rating 4 - Poor. 45 out of 1008 reviews
Rating 2 - Terrible. 54 out of 1008 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience.
Stayed 1 night in Oct 2025

6/10 Okay

David, Medford

Travelled with partner
Disliked: Property conditions & facilities
The breakfast staff member Zee was too mother hen like. Became belittling at times in her professional like sarcasm. Outside of herself, i would rate the staff to be excellent. That one extremely negative reaction ruined the overall rating. As long as she works there, i will never return and will encourage others not to stay as well.
Tupelo casino stop
Stayed 6 nights in Oct 2025

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable. Breakfast host Zee was the best!
Stayed 1 night in Oct 2025

10/10 Excellent

JOHN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Cassaundra

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

Ryan

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Back door to hotel was always open as it was broken- did not need key card to open. Mold on shower curtain.
Stayed 2 nights in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wr enjoyed are stay the room was clean .tne staff was helpful and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about my stay especially the people who worked there they were wonderful! ❤️
Stayed 4 nights in Sep 2025

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Glynis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about hotel was great. Did not like location.
Stayed 3 nights in Sep 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Janet

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Older place but clean. Most of the staff nice but one staff member refused to provide a receipt snd another was going to email final receipt and never did. Area isn’t safe at dark. Was there only for business but wouldn’t recommend it.
Stayed 2 nights in Sep 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful breakfast, kind personnel, most helpful...best price around! thanks again,gary
Stayed 2 nights in Sep 2025

8/10 Good

Tim, montvale

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly staff. Hotel was nice just didn't fill safe in that area.
Stayed 1 night in Sep 2025

10/10 Excellent

Glory

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was safe . The area was quiet inside the hotel but was really noisy outside due to the frequent arrivals and departures of the helicopters and fire and police sirens .
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jacquavis and Anthony went above and beyond. They provided some of the best customer service we’ve experienced at a hotel. The beds were really comfortable and the air conditioner worked amazingly well and kept the room nice and cold.
Stayed 1 night in Sep 2025

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here while visiting friend at hospital about a block away. Safe walk there durning day, but a bit sketchy at night. The hotel was a safe oasis, with friendly staff, clean room, wonderful breakfast and easy in & out. Desk clerk even loaned me his phone charger for a couple hours!
Stayed 2 nights in Sep 2025

10/10 Excellent

Brandon

Stayed 1 night in Aug 2025

10/10 Excellent

SHIRLEY

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Sep 2025

8/10 Good

cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sharon

Liked: Cleanliness, staff & service

Memphis

Room was really small. Bed was uncomfortable
Stayed 2 nights in Aug 2025

6/10 Okay

Yolanda

Travelled with partner
There were sweet ants in my room
Stayed 4 nights in Aug 2025

10/10 Excellent

Kurtis

Stayed 1 night in Aug 2025