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Holiday Inn & Suites Memphis Southeast-Germantown by IHG

3.0 star property

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Photo gallery for Holiday Inn & Suites Memphis Southeast-Germantown by IHG

Exterior
Property amenity
Fitness facility
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7730 Centennial Drive, Memphis, TN, 38125
  • Place, Shoppes At Hacks Cross
    ‪9 min walk‬
  • Place, Topgolf Memphis
    ‪16 min walk‬
  • Place, Riverdale Crossing
    ‪2 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 Bedroom, Mobility Accessible

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible (Accessible Shower)

Premium bedding, pillow-top beds, desk, blackout curtains

Suite, 1 Bedroom, Mobility Accessible (Accessible Shower)

  • 2 bedrooms
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Transfer Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Detach Shower)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Detach Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Shower)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Accessible Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Shower)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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About this property

Holiday Inn & Suites Memphis Southeast-Germantown by IHG

Hotel in Memphis with 24-hour fitness centre and 24-hour business centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Holiday Inn & Suites Memphis Southeast-Germantown by IHG offers 129 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn & Suites Memphis Southeast-Germantown by IHG. During your stay, you'll be within walking distance of Shoppes At Hacks Cross. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at 901 Bistro
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • 13 minutes on foot from Shoppes At Hacks Cross and a 2-minute drive from Topgolf Memphis
Holiday Inn & Suites Memphis Southeast-Germantown by IHG offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 4004 square feet (372 square metres) and includes conference space. The business-friendly Holiday Inn & Suites Memphis Southeast-Germantown by IHG also features laundry facilities, a corner/local shop, and room service (during limited hours). Self parking is free.

This 3-star Memphis hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 9:30 AM.
901 Bistro – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
901 Bistro – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 9:30 AM on weekends; USD 14.95 for adults and USD 10.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 901 Bistro
  • 901 Bistro

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 4,004 square feet of conference space
  • Computer station

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday and Sunday:
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Breakage deposit: USD 50.00 per stay
  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 14.95 for adults and from USD 10.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 12-18 years old for breakfast.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Memphis Southeast-Germantown Hotel
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Holiday Inn & Suites Memphis Southeast-Germantown Hotel
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Holiday Inn & Suites Memphis Southeast-Germantown by IHG Memphis

Holiday Inn & Suites Memphis Southeast-Germantown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 412 out of 657 reviews
Rating 8 - Good. 118 out of 657 reviews
Rating 6 - Okay. 55 out of 657 reviews
Rating 4 - Poor. 32 out of 657 reviews
Rating 2 - Terrible. 40 out of 657 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Terica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Latoya

Stayed 1 night in Sep 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, new lobby and nice indoor pool! Gated parking was nice
Stayed 1 night in Sep 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was
Stayed 1 night in Sep 2025

8/10 Good

Latoya

Liked: Cleanliness, room comfort
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Erin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Lost soccer families business indefinitely

We stayed here last year and this year for a soccer tournament. However when this hotel hosts a party down stairs they become oblivious to making sure the guests that paid money for rooms are comfortable. We left tournament to come back to a hotel only to drive around the parking lot serveral times looking for a spot to park. The party that did not pay took all the parking. Then being on the 3rd floor we got to listen to them party and bump music til 10:30 pm on the first level. Beyond rude for famiilies trying to rest for the next day of tournaments. I will never go back.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Frankie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe. Clean. Great staff!
Stayed 3 nights in Aug 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robbyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Justin

Stayed 1 night in Aug 2025

10/10 Excellent

Carlissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Shameca

Liked: Cleanliness, staff & service, property conditions & facilities
Thank yall so much we be back again.
Stayed 2 nights in Aug 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay overnight
Stayed 2 nights in Aug 2025

10/10 Excellent

kurshanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hassle free overnighter!

Stayed 1 night in Aug 2025

10/10 Excellent

THERESSA, Oklahoma City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great, room was freshly redesigned and large and breakfast selection was great.
Stayed 1 night in Aug 2025

8/10 Good

Joseph, McLean

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Warren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁
Stayed 2 nights in Aug 2025

10/10 Excellent

Mareece

Stayed 1 night in Jul 2025

10/10 Excellent

Shameca

Liked: Cleanliness, staff & service, property conditions & facilities
Thank u yall so much.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the hotel and didn’t have no problems. Everyone was nice, everyone made sure me & my family was taking care of while staying there. I would be booking again soon they get 10/10 stars from me
Stayed 4 nights in Jul 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025