Hotel Indigo Memphis Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Memphis Downtown by IHG

Lobby
Lobby sitting area
Premium Room, 1 King Bed (Minifridge) | 1 bedroom, desk, laptop workspace, blackout curtains
Exterior
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available

Explore the area

Map
22 N B.B. King Blvd, Memphis, TN, 38103
  • Beale Street
    ‪8 min walk‬
  • FedExForum
    ‪10 min walk‬
  • Bass Pro Shops at the Pyramid
    ‪16 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪16 min drive‬

Room options

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Minifridge)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Similar properties

About this property

Hotel Indigo Memphis Downtown by IHG

Hotel with a seasonal outdoor pool, a short walk to Beale Street
A restaurant, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a seasonal outdoor pool and a 24-hour front desk.
Hotel Indigo Memphis Downtown by IHG offers 118 air-conditioned accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Indigo Memphis Downtown by IHG's great location. During your stay, you're just a quick walk from Beale Street. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Enjoy a bite to eat at Biscuits & Jams, a diner that serves southern cuisine
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a gift shop
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 15-minute walk of Beale Street and FedExForum
  • Dogs welcome for a fee (restrictions apply)
Hotel Indigo Memphis Downtown by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. There's an onsite 24-hour business centre.

A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Indigo Memphis Downtown by IHG also features gift shops/newsstands, discounted use of a nearby fitness facility, and a front desk safe. Parking is available for a fee.

This 3.5-star Memphis hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast on weekdays from 8:00 AM to 1:00 PM and at the weekend from 9:00 AM to 1:00 PM.
Biscuits & Jams – This diner specialises in southern cuisine and serves breakfast, brunch and dinner. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 22 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Local cuisine breakfast available for a fee 8:00 AM to 1:00 PM on weekdays and 9:00 AM to 1:00 PM on weekends; USD 6 to 20 for adults and USD 6.50 to 7 for children
  • A restaurant

Restaurants on site

  • Biscuits & Jams

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 6.00 to 20.00 for adults and USD 6.50 to 7.00 for children
  • Self-parking fee: USD 22.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 September and close on 26 May.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Memphis Downtown
Indigo Memphis Downtown
Hotel Hotel Indigo Memphis Downtown Memphis
Memphis Hotel Indigo Memphis Downtown Hotel
Hotel Hotel Indigo Memphis Downtown
Hotel Indigo Memphis Downtown Memphis
Hotel Indigo
Indigo
Indigo Memphis By Ihg Memphis
Hotel Indigo Memphis Downtown
Hotel Indigo Memphis Downtown by IHG Hotel
Hotel Indigo Memphis Downtown an IHG Hotel
Hotel Indigo Memphis Downtown by IHG Memphis
Hotel Indigo Memphis Downtown by IHG Hotel Memphis

Hotel Indigo Memphis Downtown by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 796 out of 1520 reviews
Rating 8 - Good. 341 out of 1520 reviews
Rating 6 - Okay. 173 out of 1520 reviews
Rating 4 - Poor. 98 out of 1520 reviews
Rating 2 - Terrible. 112 out of 1520 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Stayed 1 night in Mar 2025

6/10 Okay

Rebecca

Disliked: Cleanliness, property conditions & facilities
I left a list when we left The room wasn’t clean Dissatisfied
Stayed 1 night in Mar 2025

10/10 Excellent

Kristy, Meridianville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and kind. The rooms were also very clean
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Rayshawn

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

8/10 Good

Melody

Liked: Cleanliness, amenities, property conditions & facilities
Some staff members had an attitude when asking where something was located but other than that amenities worked in room and parking was easy.
Stayed 2 nights in Mar 2025

8/10 Good

Alejandro Rojas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to FedEx Forum.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

Dale

Business traveller
Liked: Cleanliness, staff & service
Excellent staff. Great location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Chantal

Stayed 2 nights in Feb 2025

8/10 Good

Patrice

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Cosme O

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice….nice, comfortable accommodations
Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Feels like Memphis

Good price walkable to Beale Street Breakfast option available Body balm included Daily room maintenance Friendly staff #memphis #retromemphis #hotelindigomemphis #60new30
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 3 nights in Feb 2025

2/10 Terrible

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I could not sleep due to bathroom water will not stop running and shower door was broke
Stayed 1 night in Mar 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and the restaurant next door was fantastic
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Awesome staff. Very friendly. Hotel was really nice.
Stayed 4 nights in Feb 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Deann

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not happy

The hotel only had 1 person to check-in with 10 people waiting. When I got into the room, the tv didn’t work, about an hour came into my room to fix it. I probably will not use this kinds of hotel in the future.
Stayed 1 night in Mar 2025

10/10 Excellent

Rene

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Jayla

Travelled with partner
Liked: Staff & service
We stayed in room 1008. Lovely room, except the shower wall has a hole in it near the handle. The soap holder was rusted & loose. I think those need to be updated/replaced/fixed. My girlfriend & I also thought the soap was too strong. The scent was overbearing. We also didn't like that our room didn't come with a microwave, but there was a mini refrigerator. Just thought that was weird. Other than that, we enjoyed our stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Chase

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Beware - you might not get a room!

I prepaid the room and parking charges, but when we showed up to check in, we were told there were no rooms...and the experience only went downhill from there. The front desk staff never apologized and kept saying it was our problem to solve; they could not have been less helpful or solution-oriented. They eventually "found" a room, but that was after over 30 minutes of discussion. I am also a front desk agent at a hotel, so I feel particularly well--qualified to note that nearly everything should have been handled better.
Stayed 1 night in Feb 2025