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Hacienda Xcanatun, Angsana Heritage Collection

5.0 star property
VIP Access

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3 outdoor pools
Property video
Restaurant
Sayab Governor Suite - King | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Couples treatment room(s), steam room, body treatments, aromatherapy

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Parking included
  • Gym

Explore the area

View in a map
Calle 20 s/n, Mérida, YUC, 97302
  • Place, Yucatán Siglo XXI Convention Center
    ‪10 min drive‬
  • Place, Paseo de Montejo
    ‪12 min drive‬
  • Place, La Isla Mérida Cabo Norte
    ‪17 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Kij Master Suite - King

Kij Master Suite - King | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Kij Master Suite - King

9.2 out of 10
Wonderful
(5 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sayab Governor Suite - King

Sayab Governor Suite - King | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Sayab Governor Suite - King

10.0 out of 10
Exceptional
(2 reviews)
  • 129 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Yaab Ambassador Suite - King

Yaab Ambassador Suite - King | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Yaab Ambassador Suite - King

  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Xcanatun Pool Suite

Xcanatun Pool Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Xcanatun Pool Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 189 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - King

Naj Junior Suite - King | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Naj Junior Suite - King

8.8 out of 10
Excellent
(6 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Naj Junior Suite - Double

Naj Junior Suite - Double | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Naj Junior Suite - Double

9.8 out of 10
Exceptional
(11 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Itza Plunge Pool Suite - King

Itza Plunge Pool Suite - King | View from room

Itza Plunge Pool Suite - King

9.2 out of 10
Wonderful
(5 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Hacienda Xcanatun, Angsana Heritage Collection

Colonial hotel with 2 restaurants and 3 outdoor pools
2 restaurants, 3 outdoor pools and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Hacienda Xcanatun, Angsana Heritage Collection offers 54 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with premium satellite channels and first-run films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a fitness centre.
Angsana Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hacienda Xcanatun, Angsana Heritage Collection. During your stay, you'll be close to GNP Insurance Forum. Features include free WiFi in public areas and free valet parking, plus 3 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include 2 restaurants, a swim-up bar and a poolside bar
  • Breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to facials, aromatherapy or body treatments at Angsana Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 4-minute drive from GNP Insurance Forum and 6 minutes from Yucatán Siglo XXI Convention Center
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hacienda Xcanatun, Angsana Heritage Collection offers its guests 3 outdoor swimming pools and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Hacienda Xcanatun, Angsana Heritage Collection. An airport shuttle (available 24 hours) is available for a fee. Valet parking is free.

This Colonial Mérida hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 11:30 AM.
Hacienda Xcanatun, Angsana Heritage Collection has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:30 AM for a fee: USD 20 to 40 for adults and USD 20 to 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym

Family friendly

  • 3 outdoor pools
  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Colonial architecture
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Outside food is not permitted on the premises.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 20 to 40 for adults and USD 20 to 40 for children
  • Airport shuttle fee: USD 48 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: USD 30 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hacienda Xcanatun, Angsana Heritage Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).