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Hotel Holly

3.0 star property
VIP Access

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Photo gallery for Hotel Holly

Reception
Front of property
Desk, iron/ironing board, free cots/infant beds, free WiFi
32-inch LCD TV with cable channels, TV
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
Calle 37 #480 x 54 y 56, Centro, Mérida, YUC, 97000
  • Yucatan International Convention Center
    ‪11 min walk‬
  • U.S. Consulate General Mérida
    ‪13 min walk‬
  • Parque Santa Lucía
    ‪16 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 2 Queen Beds, Refrigerator, Pool View

Superior Room, 2 Queen Beds, Refrigerator, Pool View | Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Room, 2 Queen Beds, Refrigerator, Pool View

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator, Garden View

Junior Studio Suite, 1 King Bed, Refrigerator, Garden View | Desk, iron/ironing board, free cots/infant beds, free WiFi

Junior Studio Suite, 1 King Bed, Refrigerator, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 3 Single Beds, Garden View

Standard Room, 3 Single Beds, Garden View | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 3 Single Beds, Garden View

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 1 King Bed, Refrigerator, Pool View

Superior Room, 1 King Bed, Refrigerator, Pool View | Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Refrigerator, Pool View

8.0 out of 10
Very good
(5 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Refrigerator, Garden View

Deluxe Room, 1 King Bed, Refrigerator, Garden View | Desk, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed, Refrigerator, Garden View

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Garden View

Standard Room, 2 Queen Beds, Garden View | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View | Desk, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Holly

Boardwalk/promenade hotel with 24-hour front desk and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hotel Holly offers 37 air-conditioned accommodations with complimentary bottles of water and an iron/ironing board. 32-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Holly, you're just a quick walk from Paseo de Montejo. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Casa Montes Molina Museum and Anthropology and History Museum
  • Airport drop-off and local-area shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Holly. Free self parking is available.

This 3-star Mérida hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8 AM to 11:30 AM.
Hotel Holly has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily full breakfast available 8 AM to 11:30 AM for a fee: MXN 200 for adults and MXN 120 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Holly

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 200 for adults and from MXN 120 for children
  • Airport shuttle fee: MXN 250 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Holly Merida
Hotel Holly
Holly Merida
Hotel Holly Mérida
Holly Mérida
Hotel Holly Hotel
Hotel Holly Mérida
Hotel Holly Hotel Mérida

Hotel Holly Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 101 out of 218 reviews
Rating 8 - Good. 64 out of 218 reviews
Rating 6 - Okay. 36 out of 218 reviews
Rating 4 - Poor. 11 out of 218 reviews
Rating 2 - Terrible. 6 out of 218 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Martha

Liked: Cleanliness, staff & service, room comfort

Musty smell

Strong musty smell in the room, I think it needs ventilation because it is very clean, but it smells musty. We reported burned-out light bulbs in the vanity, but they weren't replaced. And the shower doesn't run properly.
Stayed 4 nights in Mar 2025

8/10 Good

Miren Arantzazu

Travelled with group
Staff very helpful. Breakfast very good.
Stayed 6 nights in Feb 2025

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the staff ! Very friendly
Stayed 5 nights in Dec 2024

8/10 Good

Shelley L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Holly is Bueno

We enjoyed our stay. We have been to the Holly Hotel efore & knew it was a good motel and matched our budget. The little breakfast cafe was excellent with diverse foods. The pool is very maintained. It is at a great location to the Paseo & bus lines
Stayed 3 nights in Jan 2025

8/10 Good

Irene, Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the Montejo with stores restaurants and shops. The facility is very clean and well kept. The staff were great willing to help and friendly The only negative was the lack of hot water, at times the hot water tap had no running water and if it did the water was lukewarm to cool
Stayed 2 nights in Jan 2025

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Está cerca de paseo montejo
Stayed 4 nights in Dec 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

delia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The wifi went out for three days and our tv broke. The little cafe was closed most of the time we were there.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mirla

Travelled with partner
Liked: Cleanliness, staff & service
We keep coming back. It is conveniently located, 2 blocks from Paseo Montejo. It is very comfortable, clean and the staff is very nice.
Stayed 1 night in Dec 2024

6/10 Okay

Ann

Liked: Cleanliness, staff & service
My stay was good with the exception of multiple bug bites I got in my room, so many, so bad I was unable to sleep.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronald

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price point and location this hotel is great. The best part is the staff. They were all very friendly and helpful. I would definitely stay here again.
Stayed 4 nights in Aug 2024

8/10 Good

Pablo

Excellent work in the front office by Javier. His people skills are extraordinary and his ability to offer support for concerns were outstanding. Thank you, Javier.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nikki, Fort Myers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in May 2024

10/10 Excellent

Irene, Regina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean. I liked its traditional Mexican atmosphere and we were so close to shopping and wonderful restaurants the ad on Expedia mentioned a pool but there was no pool there. We are not pool people so it didn’t affect us
Stayed 2 nights in Feb 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in the centre of Merida. Exceptional staff, very friendly and welcoming.
Stayed 11 nights in Jan 2024

6/10 Okay

Angela

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The air conidtioning fan worked at low speed only. There were worms crawling up from the sink
Stayed 3 nights in Apr 2023

4/10 Poor

JOSE

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms ceilings were peeling/cracking. No internet, no hot water, not good water flow from the sink

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was making many wonderful improvements to the exterior while we were there. Nothing intrusive. We hope they can address small thing like ceiling cracks and chipping paint in the guest rooms. Great value.
Stayed 2 nights in Mar 2023

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great thank you
Stayed 7 nights in Feb 2023

2/10 Terrible

E

Business traveller
Disliked: Property conditions & facilities, room comfort

No so good

Lack of integrity and honesty from the administration and employees. They cant change pices and policies any time
Stayed 5 nights in Feb 2023

6/10 Okay

Owana

Travelled with group
Liked: Cleanliness, staff & service
For the price it was great. Excellent location and very walkable. Only issues is we had were no hot water the two days we stayed. And the fridge didn’t work either. The door didn’t have a deadbolt either. Our friends who stayed in a different location in the hotel did have hot water
Stayed 2 nights in Feb 2023

10/10 Excellent

Tristan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice little clean hotel, staff super friendly, great breakfast restaurant, easy walk to Paseo de Montejo
Stayed 14 nights in Jan 2023

8/10 Good

Shelley

Stayed 1 night in Feb 2023