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Reef Yucatan Hotel and Convention Center All Inclusive

3.0 star property

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Photo gallery for Reef Yucatan Hotel and Convention Center All Inclusive

A spacious lobby with a reception desk, multiple potted plants, and a high ceiling with hanging lamps.
Rooftop bar
Terrace/patio
A pool area with lounge chairs and a thatched-roof structure.
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Km. 35.6 Carretera Progreso-Telchac, Telchac Puerto, YUC, 97407
  • Place, Pink Salt Flats
    ‪7 min drive‬
  • Place, Telchac Puerto City Hall
    ‪9 min drive‬
  • Place, Telchac Puerto Park
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Garden View

A hotel room with two beds, a nightstand with a lamp, and a decorative headboard.

Standard Room, 2 Queen Beds, Garden View

7.8 out of 10
Good
(27 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Garden View

A neatly arranged bedroom with a bed, bedside lamp, and a mirror.

Standard Room, 1 King Bed, Garden View

8.0 out of 10
Very good
(17 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | Beach/ocean view

Premium Room, 1 King Bed, Ocean View

  • Ocean view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

Premium Room, 2 Queen Beds, Ocean View | Beach/ocean view

Premium Room, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Sea View

A neatly made bed with striped bedding and decorative pillows, flanked by two bedside tables with lamps.

Standard Room, 1 King Bed, Sea View

7.4 out of 10
Good
(6 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ocean View

A bedroom with two beds, a ceiling fan, and a hammock.

Standard Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Reef Yucatan Hotel and Convention Center All Inclusive

At Reef Yucatan Hotel and Convention Center All Inclusive, spend the day on the private white sand beach where you can enjoy volleyball. Then return for a meal at one of the hotel's 2 restaurants.
Reef Yucatan Hotel and Convention Center All Inclusive offers 135 air-conditioned accommodations with free toiletries and a ceiling fan. Rooms open to balconies. Beds feature down duvets. Smart televisions come with cable channels. Bathrooms include baths or showers. Housekeeping is provided on a daily basis.
A private beach and an outdoor tennis court are featured at the hotel. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Reef Yucatan Hotel and Convention Center All Inclusive. During your stay, you'll be close to Xcambó. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Maalob Hanal, a buffet restaurant that serves international cuisine
  • Take a swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, an outdoor tennis court and basketball
  • 9 minutes by car from Xcambó
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Some rates at Reef Yucatan Hotel and Convention Center All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Reef Yucatan Hotel and Convention Center All Inclusive such as a complimentary children's club, an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers outdoor tennis courts, a garden and a terrace. Self parking is free.

This 3-star Telchac Puerto hotel is smoke free.

Maalob Hanal – This buffet restaurant specialises in international cuisine. Guests can enjoy drinks at the bar. Open daily.
Balche Hanal – On-site rooftop bar. Open daily.

All-inclusive details

All-inclusive room rates at Reef Yucatan Hotel and Convention Center All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Land activities

Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Balche Hanal
  • Maalob Hanal

Things to do

  • Basketball
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 12 buildings
  • 3 floors
  • Banquet hall
  • Built in 1998
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Beach

Access methods

Staffed front desk

Pets

  • Pets: MXN 750 per pet, per stay, plus a deposit of MXN 2000 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 750 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Reef Yucatan All Inclusive Hotel
Reef Yucatan All Inclusive Hotel Miramar
Reef Yucatan Miramar
Reef Yucatan All Inclusive Hotel Telchac Puerto
Reef Yucatan Telchac Puerto
Reef Yucatan
Reef Yucatan All Inclusive Telchac Puerto
Reef Yucatan All Inclusive
Reef Yucatan All Inclusive Hotel Convention Center
Reef Yucatan Inclusive Telcha
Reef Yucatan Hotel Convention Center
Reef Yucatan Hotel Convention Center All Inclusive
Reef Yucatan All Inclusive Hotel Convention Center
Reef Yucatan Hotel and Convention Center All Inclusive Hotel

Reef Yucatan Hotel and Convention Center All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 308 out of 869 reviews
Rating 8 - Good. 239 out of 869 reviews
Rating 6 - Okay. 150 out of 869 reviews
Rating 4 - Poor. 86 out of 869 reviews
Rating 2 - Terrible. 86 out of 869 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here will stay here again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maggie

Liked: Cleanliness, amenities, property conditions & facilities
It was just a nice place.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent and very accomadating.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was perfect Very relaxing
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Erica

Liked: Cleanliness
Disliked: Amenities
Super quiet,not much to do or see right thete, no beach , but tranquil.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

ERNESTO

Liked: Cleanliness, amenities, property conditions & facilities
good service clean rooms
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Mehrdad

Liked: Cleanliness
Very friendly staff!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for couples and families. Staff was very nice and helpful
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

William Alberto

Liked: Amenities, property conditions & facilities
Everything was good
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Allene Skylar

Liked: Cleanliness, amenities, property conditions & facilities
While this is an older resort, the staff was extremely couteous and attentive. The rooms were very clean and housekeeping attended them every day. The front desk staff were very helpful and put us in touch with very competent transportation, as the resort is a bit off the beaten track, which added to its appeal for us. The food was excellent and the wait staff made every meal special. There were plenty of options for us. They made a great vacation that much better.
Stayed 7 nights in Jan 2026
Verified

4/10 Poor

Chason

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel is incredibly outdated & the rooms desperately need a renovation. I had no hot water! And when I unplugged my phone charger the entire outlet pulled out of the wall
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities
All was good, a more variaty on food would be better, overall food was OK
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food, room with a hammock, beautiful shower and warm water, nice pool, great music and not too loud, just enough fun.
Stayed 5 nights in Feb 2025
Verified

8/10 Good

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for spending a weekend with your family
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Angie

Liked: Cleanliness, amenities
I loved it, very clean, the staff was super friendly and the food was delicious. Definently coming back.
Stayed 2 nights in Jul 2025
Verified

2/10 Terrible

Guadalupe

Liked: Staff & service
Disliked: Cleanliness, amenities
We only stayed 2 nights and that was more than enough for us. To start off with when i asked about pricing a the hotel directly, they were trying to charge way more. Dont pay for the all inclusive, because the food here is terrible and they leave it out for hours. The beach has very little sand, and even though they say they have internet the WiFi doesn’t work. The AC and the rooms needs an upgrade. This hotel looks nice from outside, but once you’re here it needs a lot of work and it’s not worth the money.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

José Luis

Excellent outstannding quality service
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Rene

Good
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Cindy Brooks Parks Cassandra

Liked: Property conditions & facilities
The property was really nice clean and staff was great. There was hardly anyone who spoke English. I guess I need to really learn Spanish..
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Cayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciate the friendliness of the staff, I like that it isn't too loud except for a couple occasions like christmas dinner. I find it is a good value to be right beside the ocean and having all meals covered plus snacks and several drink options. Yes it is a bit of a drive away from Merida but that puts it close to wild flamingos.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Aaron

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean and the property was run down. We asked for a clean room and was told it will cost extra. The food was also of very low quality.
Stayed 3 nights in Oct 2025
Verified

2/10 Terrible

Evelyn

Disliked: Staff & service, amenities, property conditions & facilities
Let me start by saying we stayed here for a couple days because it was recommended by someone. After actually staying here, below are all the issues we had with and reasons why we will never stay here again: 1. Terrible food - we did all inclusive and never ate here after the first night. Very limited selection, potatoes were rubbery and unable to chew. 2. Staff - overall nice but not what would whoever in Mexico. Didn’t really ask about our stay when we checked out and have seen way nicer employees at other resorts. 3. Pool - freezing cold and consider it was very windy during this time when we were there. 4. Insects - below is a recap of all the insects we woke up to in our room: - huge spider, not your typical spider - found a roach in my room and in my luggage after checking out - bee in bathroom 5. Property - very outdated. We did not have WiFi in our room and the tv never worked. The bathroom also had the bare minimum towels and water took about 5 minutes to heat up.
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Eduardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old. Terrible condition. Terrible service. Dirty. No beach.
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Helen M

Liked: Staff & service
The room has no chairs to sit in, in your room. None. You either sit on the bed or the floor. The floor was never really clean, always sandy. The food selections are very limited, and being allergic to mushrooms turned into a big thing. The folks who work there are so friendly and kind. They are the amazing feature of this place.
Stayed 7 nights in Sep 2025