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Casa Prim Hotel Boutique

4.0 star property
VIP Access

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Photo gallery for Casa Prim Hotel Boutique

Reception
Reception
Terrace/patio
Comfort Room | Premium bedding, down duvets, Select Comfort beds, in-room safe
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Calle General Prim, 72, Col. Juarez, Mexico City, CDMX, 6600
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Reforma 222
    ‪8 min walk‬
  • Place, Monument to the Revolution
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master suite con tina

Master suite con tina | Premium bedding, down duvets, Select Comfort beds, in-room safe

Master suite con tina

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Studio Suite

Luxury Studio Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe

Luxury Studio Suite

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room | Premium bedding, down duvets, Select Comfort beds, in-room safe

Comfort Room

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe

Junior Suite

9.8 out of 10
Exceptional
(14 reviews)
  • 25 sq m
  • 14 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for JUNIOR SUITE KING SIZE BED

A modern bedroom with a bed, bedside tables, a wall-mounted shelf with plants, and a unique wall light fixture.

JUNIOR SUITE KING SIZE BED

  • 25 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Casa Prim Hotel Boutique

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Casa Prim Hotel Boutique offers 23 air-conditioned accommodations with espresso makers and a safe. This individually decorated and furnished accommodation has separate sitting areas. Select Comfort beds feature down duvets and premium bedding. 50-inch flat-screen televisions come with cable channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Casa Prim Hotel Boutique. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute walk from Paseo de la Reforma and 10 minutes on foot from Reforma 222
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, tour/ticket assistance, and concierge services are also featured at the business-friendly Casa Prim Hotel Boutique.

This 4-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 11:00 AM.
L'enfant – On-site brasserie. Guests can enjoy drinks at the bar. Open select days.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 197 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • L'enfant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 1901
  • Colonial architecture
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Espresso maker
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: MXN 400 for check-in between noon and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 197 per person
  • Late check-in fee: MXN 400 for check-in between noon and 3:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Prim Hotel Boutique Mexico City
Casa Prim Boutique Mexico City
Casa Prim Boutique
Casa Prim Hotel Boutique Hotel
Casa Prim Hotel Boutique Mexico City
Casa Prim Hotel Boutique Hotel Mexico City

Casa Prim Hotel Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 229 out of 313 reviews
Rating 8 - Good. 52 out of 313 reviews
Rating 6 - Okay. 19 out of 313 reviews
Rating 4 - Poor. 7 out of 313 reviews
Rating 2 - Terrible. 6 out of 313 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Patryk

Liked: Cleanliness, staff & service, amenities
Good location, friendly and helpfull staff, clean and comfortable rooms.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Saadet

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great. Room was very clean. It was a bit dark and difficult to do my makeup, but otherwise I was very happy with the room. The location was perfect.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice base for CDMX. Walkable to the Zocalo Roma/Condessa and the Anthrpology museum. And a great cafe opposite corner of the block
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Joanna

Liked: Amenities
The quietness of the room even we were in a busy street.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! Would stay again
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very cute and convenient. The staff was very attentive. Would recommend and stay here again.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I loved the property and will definitely be back. I was a little disappointed that the breakfast wasn’t available and the restaurant was closed. It was part of why I booked.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room we love everything about the hotel.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, excellent and helpful staff.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The location of this place is perfect many attractions close by.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cute boutique hotel, comfortable, clean and staff was friendly.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great (JR suite) we got the package that came with breakfast each day, quite good but the same every day, which since I liked it was fine. Located a quick Uber to Roma Norte and Centro. Good location, great price, nice room.
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 1 night in Oct 2025
Verified

8/10 Good

Rey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff, excellent property would stay again
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Kasra

Liked: Cleanliness, staff & service, property conditions & facilities
They cover the basics well: comfortable bed, clean bathroom and hot shower. Plus it’s in a convenient area.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, spacious room with full amenities plus! Very friendly staff!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooftop restaurant Bartolomeo is Excellent for breakfast, lunch and dinner!
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

JOSE CRUZ

Liked: Cleanliness, amenities, property conditions & facilities
We lived the service
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jafeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Beautiful with a lovely staff.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t hesitate on Casa Prim

This was my first time staying in the area. Plenty of places to walk to nearby. The staff was attentive and the overall room experience was excellent. Highly recommend.
Stayed 1 night in May 2025
Verified

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful; clean facilities. Be sure to enjoy breakfast and/or dinner at their rooftop restaurant. Chef David is fantastic!
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Maaike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great, we were in the other entrance on the 1st floor. The sound proofing for the bar next door was good, but the stairs are very loud and squicky. Heard multiple room coming in. If you want a quite room do not pick this one. Once it was over, all was very quite. Love the bed and service
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

Lloyd

Disliked: Staff & service, amenities, property conditions & facilities
This is one of the worst hotels that we have stayed in. The room had no natural lighting at all and the light fixtures are difficult to navigate. The room was unbearably hot and the AC was ineffective. The amenities in the bathroom were not super useful - you could only press the shower gel bottle once or twice to get substance out, so could barely use any shower gel. No lotion. The room is also very small and there was a lack of privacy as it was easy for people to look into the room when exiting the lift. One day after cleaning, room door was open. Therefore, several issues with this hotel and would never recommend
Stayed 2 nights in Mar 2026