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Casa Prim Hotel Boutique

4.0 star property
VIP Access

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Photo gallery for Casa Prim Hotel Boutique

Restaurant
Elite Double Room Single Use | Premium bedding, down duvets, Select Comfort beds, in-room safe
Terrace/patio
Interior
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Air conditioning
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
Calle General Prim, 72, Col. Juarez, Mexico City, CDMX, 6600
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, Monument to the Revolution
    ‪7 min walk‬
  • Place, Angel of Independence Monument
    ‪19 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, Select Comfort beds, in-room safe

Junior Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • 14 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Master suite con tina

Master suite con tina | Premium bedding, down duvets, Select Comfort beds, in-room safe

Master suite con tina

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Double Room Single Use

Elite Double Room Single Use | Premium bedding, down duvets, Select Comfort beds, in-room safe

Elite Double Room Single Use

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, down duvets, Select Comfort beds, in-room safe

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 6 bedrooms
  • Sleeps 2
  • 1 Queen Bed

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About this property

Casa Prim Hotel Boutique

Colonial hotel with spa services and 24-hour front desk
Along with spa services, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Casa Prim Hotel Boutique offers 23 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished and decorated. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at Casa Prim Hotel Boutique. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas, plus dry cleaning service and meeting rooms.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Paseo de la Reforma and 11 minutes on foot from Monument to the Revolution
Casa Prim Hotel Boutique offers its guests spa services, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Casa Prim Hotel Boutique also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

This 4-star Mexico City hotel is smoke free.

Room service is available.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Prim Hotel Boutique Mexico City
Casa Prim Boutique Mexico City
Casa Prim Boutique
Casa Prim Hotel Boutique Hotel
Casa Prim Hotel Boutique Mexico City
Casa Prim Hotel Boutique Hotel Mexico City

Casa Prim Hotel Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 183 out of 250 reviews
Rating 8 - Good. 43 out of 250 reviews
Rating 6 - Okay. 15 out of 250 reviews
Rating 4 - Poor. 6 out of 250 reviews
Rating 2 - Terrible. 3 out of 250 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! Would stay again
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t hesitate on Casa Prim

This was my first time staying in the area. Plenty of places to walk to nearby. The staff was attentive and the overall room experience was excellent. Highly recommend.
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Sally-anne

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Good value for money. Rooms a little quirky. Area was safe and walkable to the more upmarket areas. Hotel staff very helpful and friendly and everywhere super clean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kasra

Liked: Cleanliness, staff & service, property conditions & facilities
They cover the basics well: comfortable bed, clean bathroom and hot shower. Plus it’s in a convenient area.
Stayed 4 nights in Mar 2025

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Nice hotel great location. Rooftop was closed and the AC was difficult to get to work
Stayed 1 night in Feb 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Jeffery

Liked: Cleanliness, staff & service
My biggest complaint with this hotel is that they claim to have "Soundproof" rooms and they are anything but. There is an open air bar 2 doors down that has a DJ and the music sounds like it is in the hotel. They moved me from one room to another and the second one was worse due to balconies facing the street side where the bar is. They finally did put me in a somewhat quiet room at the back of the hotel for the last 3 nights. The hotel is cute and the staff is nice but I'm a light sleeper and I specifically booked it because it was falsely advertised as having soundproof rooms. If you have no problem with constant noise then you would probably enjoy this place.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marshel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Prim

The hotel is in a perfect location. It is nice and quite. I loved the staff. Chef Davids food is excellent!
Stayed 4 nights in Jan 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Casa Prim. The location of our junior suite was a little strange- as it was not part of the main building and on the bottom floor of a building next door (want to say it was room 15, but could be wrong). There was half eaten candy in our room when we arrived, which was a bit off putting bc I like everything super clean- but other than that- the room was great. We got some tapas at the rooftop restaurant which weren't very good. Honestly, save yourself money and get street tacos instead. On the last day, the front desk allowed us a late check out as I had a migraine and needed to sleep it off. That was very much appreciated! Overall, we really liked the location as we could walk or take a quick/cheap uber to wherever we were going. The historic center was way to chaotic and crowded for us, so this was a nice, quiet safe location to come back to. I'd likely come back and make sure to reserve a junior sweet in the main building.
Stayed 3 nights in Dec 2024

8/10 Good

OMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

The location of this place is perfect many attractions close by.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio. Todo el staff muy atento. Existe una variedad de restaurantes que se pueden visitar. A menos de una cuadra se encuentra un restaurante familiar ‘La Huerta’ muy bonito servicio y excelente comida. Lo que necesiten comuniquenselo al staff y ellos con gusto los ayudaran. Por ultimo, el lugar esta central a varios lugares. En realidad es una location excelente.
Stayed 9 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Manuel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Very antique nice-looking hotel, but rooms with no windows and no desks or tables. Internet poor. I had to pay additional for a room with a window (Premium Suite). It has potential, but the rooms need better furniture and the windows lack, maybe an issue. Overall nice reception stall, nice antique looking, convenient location, but, rooms could use improvements.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room we love everything about the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

RUBEN, SAN JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and chic!
Stayed 5 nights in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

vanessa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful; clean facilities. Be sure to enjoy breakfast and/or dinner at their rooftop restaurant. Chef David is fantastic!
Stayed 4 nights in Nov 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, spacious room with full amenities plus! Very friendly staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Stayed 4 nights in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Little Boutique Hotel

Lovely boutique hotel. Clean. Unique design and decor. Awesome staff. Will definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jafeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maed

Stayed 2 nights in Sep 2024

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooftop restaurant Bartolomeo is Excellent for breakfast, lunch and dinner!
Stayed 7 nights in Oct 2024