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Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property
VIP Access

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Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

Interior
Lobby
View from property
Building design
Building design

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free WiFi

Explore the area

View in a map
Mexico City
  • Place, Zócalo
    ‪5 min walk‬
  • Place, Palacio de Bellas Artes
    ‪10 min walk‬
  • Place, Paseo de la Reforma
    ‪4 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Super Saver One King

Super Saver One King | 1 bedroom, minibar, in-room safe, desk

Super Saver One King

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(32 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | 1 bedroom, minibar, in-room safe, desk

Master Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(53 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Zocalo View

Junior Suite, 1 King Bed, Zocalo View | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Zocalo View

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Zocalo View

Master Suite Zocalo View | 1 bedroom, minibar, in-room safe, desk

Master Suite Zocalo View

10.0 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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28 Sept - 29 Sept
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About this property

Gran Hotel Ciudad de Mexico Zocalo View

Luxury hotel with 2 restaurants and fitness centre
2 restaurants, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a 24-hour business centre and valet parking.
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Gran Hotel Ciudad de Mexico Zocalo View's great location. During your stay, you're just a quick walk from Zócalo. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the overall condition of the property
  • Steps from Zócalo and 10 minutes on foot from Palacio de Bellas Artes
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 7804 square feet (725 square metres) and includes conference space. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury Gran Hotel Ciudad de Mexico Zocalo View. For a fee, parking is available. The property offers extended parking privileges.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Cafe Ciudad de Mexico – This restaurant only serves breakfast. Guests can enjoy drinks at the bar.
La Terraza – This restaurant specialises in Mexican cuisine and serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 936 out of 1058 reviews
Rating 8 - Good. 71 out of 1058 reviews
Rating 6 - Okay. 28 out of 1058 reviews
Rating 4 - Poor. 7 out of 1058 reviews
Rating 2 - Terrible. 16 out of 1058 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Moises

Stayed 7 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Friendly staff and a beautiful building in a great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Palamy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the size of the room. We reserved a room with a Zocalo view. It wasn't as loud as we thought it would be. We enjoyed the rooftop bar and the snack room for the guests. The lobby was beautiful, grand, and quiet.
Stayed 4 nights in Jun 2025

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Iconic Experience ! Ty
Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic
Stayed 5 nights in Jun 2025

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay and will definitely return! The staff is amazing, the hotel is beautiful and it’s a great location.
Stayed 6 nights in May 2025

2/10 Terrible

Jaime

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful, but they should had told us that they were having a TEACHER STRIKE, that lasted for the whole 12 days we stayed there, we had a hard time to get to the hotel, we felt unsafe cause there were all of these TENTS covering the whole ZOCALO so they were tied to walls to the hotel making it hard to get to the hotel, we had to walk about 6blocks with luggage to check in and to leave hotel to get a taxi, it was terrible and some How the hotel premises should had giving us a choice, the strike was already going on before we arrived on June 8th , we paid to see the zocalo and enjoyed the view instead we looked at tents all over the zocalo, plz look at the pics I included, because of that sometimes we felt very unsafe and we had to walk further cause the ways to get to the hotel were blocked by the strikers building tents even on the side walk, very disappointed on my stayed at this hotel
Look at the zocalo full of tents, hotel Should had notified us before we arrived, the strike had days already going on before I arrived on June 8th
Stayed 10 nights in May 2025

10/10 Excellent

Elizabeth, Irving

Travelled with family and small children
Liked: Amenities
Excellent staff and really helpful
Stayed 3 nights in Jun 2025

10/10 Excellent

Kenneth Kenichi, Riverside

Liked: Cleanliness
Stayed 3 nights in Jun 2025

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 1 night in Jun 2025

10/10 Excellent

Josue

Stayed 2 nights in Jun 2025

6/10 Okay

Juana yesenia

Stayed 3 nights in Jun 2025

6/10 Okay

Ashley

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel decor was beautiful
Stayed 4 nights in May 2025

10/10 Excellent

Tammy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! The hotel was beautiful and very centrally located for many things that we had planned to do and see. We definitely hope to go back to Mexico City and stay here again!
Stayed 7 nights in Jun 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Picking this hotel was like finding a diamond in the ruff. I dont believe there is anything i can say about this place getting there was half the adventure and i would definitely be staying here again
Stayed 5 nights in Jun 2025

10/10 Excellent

Rui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Nice room.
Stayed 2 nights in Jun 2025

8/10 Good

David

Travelled with family, Travelled with partner
Liked: Amenities
Beautiful view of the Zocalo. Amazing stained glass ceiling. Excellent service.
Stayed 3 nights in Jun 2025

10/10 Excellent

Arturo

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location service clean
Stayed 7 nights in Jun 2025

10/10 Excellent

Erica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Hospitality was amazing especially Emmanuel. Emmanuel was so kind and helpful. It is a beautiful hotel and very clean. The amenities were excellent. The lounge was well stocked. The concierge was always helpful.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tera

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very walkable area. Very close to local sights. Beautiful and spacious room. Staff was incredible and so helpful! Amazing extras! Wine, snacks and concierge lounge. The hotel itself was beautiful. The elevator and stain glass ceiling are not to be missed.
Stayed 1 night in Jun 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2025

10/10 Excellent

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, we were in a great location and everything was clean and safe. I would come back.
Stayed 4 nights in Jun 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, very historic with some of the original fixtures. The rooms are big and bathroom as well. We arrived on one of the worst’s days as there was a massive protest going on and apparently they were camped out all around the historic center which made it horrendous for us to get into the building. A bell boy met us 6 blocks away and carried our luggage to the hotel. We couldn’t use our rental car until we left the city. Overall the staff were very friendly and explained the buildings history. They do have a 24 hour lounge room with snacks which came in handy for the late night munchies. I would come back to stay but I will definitely make sure that it’s at a good time.
Stayed 2 nights in May 2025

8/10 Good

William B

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It truly is a remarkable building. Beautiful in every sense.
Stayed 3 nights in Jun 2025

10/10 Excellent

Yanette De La

Stayed 5 nights in Jun 2025