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Hotel Punto MX

3.5 star property
VIP Access

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Photo gallery for Hotel Punto MX

View from room
Exterior
Interior
Lobby
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
Calle República de Uruguay 47, Cuauhtemoc, Mexico City, CDMX, 6020
  • Palacio de Bellas Artes
    ‪7 min walk‬
  • Zócalo
    ‪10 min walk‬
  • Paseo de la Reforma
    ‪19 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 Queen Bed

View from room

Deluxe Room, 1 Queen Bed

  • 21.74 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Cama King Size, Accesible Silla de Ruedas, No Vista, No Fumar

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Cama King Size, Accesible Silla de Ruedas, No Vista, No Fumar

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, Bathtub

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Double Beds

  • 23.75 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Hot Tub

View from room

Suite, 1 King Bed, Hot Tub

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | 1 bedroom, premium bedding, in-room safe, desk

Premier Suite

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

1 bedroom, premium bedding, in-room safe, desk

Junior Room

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Punto MX

Hotel with a restaurant, a short walk to Palacio de Bellas Artes
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and concierge services.
Hotel Punto MX offers 60 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Hotel Punto MX's great location gets high marks from our customers. During your stay, you're just a quick walk from Palacio de Bellas Artes. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy Regional cuisine while dining at Restaurante MX
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Palacio de Bellas Artes and Zócalo
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Punto MX.

This 3.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to noon.
Restaurante MX – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 250 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante MX

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet, per night, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 12 years old and younger stay free per registered adult when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 250 for adults and from MXN 150 for children
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Punto MX Mexico City
Punto MX Mexico City
Hotel Punto MX Hotel
Hotel Punto MX Mexico City
Hotel Punto MX Hotel Mexico City

Hotel Punto MX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 785 out of 1161 reviews
Rating 8 - Good. 220 out of 1161 reviews
Rating 6 - Okay. 71 out of 1161 reviews
Rating 4 - Poor. 39 out of 1161 reviews
Rating 2 - Terrible. 46 out of 1161 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. The hotel is very stylish and clean.
Stayed 1 night in Mar 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
no spa (unlike advertised) and gym equipment very limited
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica Berenice

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great service everyone was so nice.
Stayed 4 nights in Feb 2025

10/10 Excellent

Joel

Liked: Cleanliness, property conditions & facilities
Average
Stayed 4 nights in Feb 2025

10/10 Excellent

Bertha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Julio

Stayed 4 nights in Feb 2025

10/10 Excellent

Oscar Torres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will go back
Stayed 4 nights in Feb 2025

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien
Stayed 4 nights in Feb 2025

8/10 Good

Luisianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
¡Buena ubicación!
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly made you feel like home
Stayed 3 nights in Feb 2025

8/10 Good

kamil

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is incredibly convenient as it is within walking distance to Zocalo, stores, and most attractions in the historic district. I was impressed with how clean the hotel was and the friendly staff really made my stay enjoyable. Plus, the price I paid for the time I was there was really great. Overall, it was a fantastic experience and I would highly recommend this hotel to anyone visiting the area.
Stayed 3 nights in Feb 2025

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

luz

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Buena ubicación pésima gerencia

Buena ubicación, pero gestión deficiente y cargos indebidos El Hotel Punto MX tiene una excelente ubicación y una buena relación calidad-precio en cuanto a instalaciones y servicios básicos. Sin embargo, la gestión del hotel deja mucho que desear, especialmente en términos de comunicación, transparencia y capacitación del personal. Desde el inicio, solicité que se integraran mis dos reservas para evitar cambiar de habitación. La joven que me atendió pareció comprender la situación, ingresó a la computadora y me indicó que hiciera los pagos respectivos, sin aclarar si la solicitud era viable o no. Dando por hecho que todo estaba resuelto, me instalé con tranquilidad. Después de cuatro días de estancia y desayunar en el hotel diariamente, nadie informó que el cambio de habitación no era posible hasta pasada la hora del check-out. Como resultado, me aplicaron un cargo por late check-out sin mi consentimiento, pese a que me habían indicado que podía hacer la mudanza con calma. El personal es joven y carece de experiencia y herramientas para resolver situaciones atípicas. Además, la comunicación interna es deficiente, lo que genera confusión y decisiones poco transparentes que afectan la experiencia del huésped. Si bien el hotel tiene potencial, hasta que mejoren la gestión y la capacitación del personal, no lo recomendaría.
Stayed 1 night in Feb 2025

10/10 Excellent

Phyllis, Cobourg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

2/10 Terrible

Yesenia, Corpus Christi

Disliked: Staff & service, amenities, property conditions & facilities
Bad service
Stayed 5 nights in Feb 2025

4/10 Poor

luz

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Buena ubicación pero gestión ineficiente

Aquí tienes la review ajustada con la experiencia específica del cargo por late check-out sin consentimiento y la mala comunicación del personal: Buena ubicación, pero gestión deficiente y cargos indebidos El Hotel Punto MX tiene una excelente ubicación y una buena relación calidad-precio en cuanto a instalaciones y servicios básicos. Sin embargo, la gestión del hotel deja mucho que desear, especialmente en términos de comunicación, transparencia y capacitación del personal. Desde el inicio, solicité que se integraran mis dos reservas para evitar cambiar de habitación. La joven que me atendió pareció comprender la situación, ingresó a la computadora y me indicó que hiciera los pagos respectivos, sin aclarar si la solicitud era viable o no. Dando por hecho que todo estaba resuelto, me instalé con tranquilidad. Después de cuatro días de estancia y desayunar en el hotel diariamente, nadie informó que el cambio de habitación no era posible hasta pasada la hora del check-out. Como resultado, me aplicaron un cargo por late check-out sin mi consentimiento, pese a que me habían indicado que podía hacer la mudanza con calma. El personal es joven y carece de experiencia y herramientas para resolver situaciones atípicas. Además, la comunicación interna es deficiente, lo que genera confusión y decisiones poco transparentes que afectan la experiencia del huésped. Si bien el hotel tiene potencial, hasta que mejoren la gestión y la capacitación del personal, no lo recomendaría.
Stayed 4 nights in Feb 2025

10/10 Excellent

Heidy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was great! The location was perfect close to everything! It was very safe! Staff was great,very helpful. The “worst” part was check in it took about 30 minutes just to check in due to a few people waiting.
Stayed 4 nights in Feb 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to experience Mexico City and stay near the Zocalo, this is the place to stay. Everything is walking distance and you're about 20 minutes driving distance from Coyoacan and Polanco.
Stayed 4 nights in Feb 2025

8/10 Good

FJ

Yes i would stay here again. Fair price, good service. Room had no window to outside, just to interior of hotel, but we were out all day anyway. Good location. Concierge helped book day tours to Teo pyramids and Tolantongo hot springs.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jorge

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad thing is parking this place doesn’t have parking, but there is plenty of parking around the area where you can leave your car safely
Stayed 4 nights in Feb 2025

8/10 Good

Yatziry

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

SAIKIRAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for 4 nights. Hotel is very clean, staff very receptive and great service. Easy access to downtown.
Stayed 4 nights in Feb 2025

10/10 Excellent

Erendira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well recommended
Stayed 3 nights in Feb 2025

10/10 Excellent

Manuel, Plainview

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful atmosphere and safe and calm location. Great housekeeping, clean and prístine
Stayed 4 nights in Feb 2025