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Casona Roma Norte

4.0 star property
VIP Access

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Front of property
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Balcony Urban View Double Bed | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Reception
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
280 Calle de Durango, Mexico City, 06700
  • Place, Cibeles Fountain
    ‪8 min walk‬
  • Place, Paseo de la Reforma
    ‪10 min walk‬
  • Place, Angel of Independence Monument
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪26 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe King

Deluxe King | Premium bedding, down duvets, memory-foam beds, minibar

Deluxe King

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Single

Deluxe Single | Premium bedding, down duvets, memory-foam beds, minibar

Deluxe Single

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior King

Superior King | Premium bedding, down duvets, memory-foam beds, minibar

Superior King

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Balcony Urban View Double Bed

Balcony Urban View Double Bed | Premium bedding, down duvets, memory-foam beds, minibar

Balcony Urban View Double Bed

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Balcony Urban View Queen

Balcony Urban View Queen | Premium bedding, down duvets, memory-foam beds, minibar

Balcony Urban View Queen

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Casona Luxury

Casona Luxury | Premium bedding, down duvets, memory-foam beds, minibar

Casona Luxury

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Single

Superior Single | Premium bedding, down duvets, memory-foam beds, minibar

Superior Single

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Casona Roma Norte

This smoke-free hotel features a snack bar/deli, coffee/tea in a common area and 24-hour room service. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. Change of towels is available on request
Casona Roma Norte offers 32 air-conditioned accommodations with minibars and espresso makers. Memory foam beds feature down duvets and premium bedding. 70-inch Smart televisions come with digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

During your stay at Casona Roma Norte, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas and a free manager's reception, plus a snack bar/deli. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Amenities include newspapers, a front desk safe and a lift
  • 10 minutes by foot from Paseo de la Reforma and a 2-minute drive from Angel of Independence Monument
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
There's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi. Casona Roma Norte also features a terrace, a garden, and coffee/tea in common area.

This 4-star Mexico City hotel is smoke free.

The hotel hosts a free manager's reception daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heated floor
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 300 per stay), plus a deposit of USD 200 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 100 per pet, per stay (maximum USD300 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

La Casona Roma Norte
Casona Roma Norte Hotel
Casona Roma Norte Mexico City
Casona Roma Norte Hotel Mexico City

Casona Roma Norte Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 50 reviews
Rating 8 - Good. 5 out of 50 reviews
Rating 6 - Okay. 5 out of 50 reviews
Rating 4 - Poor. 3 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

ANNIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel, the staff, the bed is so comfortable - everything!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

jennifer

Liked: Cleanliness, property conditions & facilities
Great location, great stay!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Julius

Liked: Cleanliness, amenities, property conditions & facilities
Room was great - good location, fun boutique hotel.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Holly

The staff were fabulous, the rooms very clean, a Nespresso machine in each, but ask for a room with a window that opens onto the street, rather than a room that looks down on the restaurant or against a wall. It was under construction so no kitchen or room service available so check that first. Fantastic location in Roma Norte.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and Staff are amazing!
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Room was clean.
Stayed 4 nights in Oct 2025
Verified

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Disliked: Amenities
Room and hotel and beautifully renovated but we were not informed that there was ongoing work and the restaurants and bar were closed PLUS there was construction noise every day.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly service and excellent breakfast
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful staff, gourmet restaurants, pretty interior. A must when visiting mexico city.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service
Excellent stay — the room was spotless, the staff was welcoming and attentive, and the location couldn’t be better. Highly satisfied and would definitely return.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Carlos at reception was especially helpful. We will be back.
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

Holly

The
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

boutique hotel with exceptional service.

This hotel was a very beautiful place. I was impressed by the high quality of the staff and customer support. I highly recommend the hotel. The complimentary dinner was really amazing as well.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

CHRISTINA

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay the staff on arrival was so amazing with drinks for us. We were early and they accommodated us to get us in our room early. The room was so nice and well organized. Our balcony view was amazing and relaxing.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024
Verified

4/10 Poor

danoosh

Liked: Staff & service
Too expensive for its quality and lots of rooms they smell.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet luxury - perfect for our long weekend away

We picked this hotel on a whim and were blown away by our stay at Hotel la Casona. The hotel itself was brimming with style and charm, art and local texture, all the markers of a boutique hotel in a quiet but accessible neighborhood. The staff were warm, welcoming, and professional. We felt as if our every need was accounted for and enjoyed the small touches of luxury like turn down service w pastries each night. We could not have enjoyed our stay more and I could not feel more compelled (due to my positive experience) to write this review, especially as this was a new hotel. Everything was in a word, delightful.
Stayed 5 nights in Oct 2024
Verified

6/10 Okay

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The recently renovated rooms are really nice. The staff was very professional and accommodating. Since they just opened, they’re still working out a few things, working up to full menus and services, etc. My room’s windows all faced out to the main restaurant below, which meant live music until close to midnight and prep work started at 6 am. Definitely not a restful sleep, despite the very comfortable bed.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chic and Super Comfortable Stay

Our stay at Casona was fantastic. The interior design is beautiful and so stylish from the artwork to the rooms, everything was chosen with care. I love design and enjoyed all of the little details. Make sure to visit the gorgeous coffee/matcha shop. The neighborhood and location are great and very walkable. What puts this place over the top though, is the staff. Communication was flawless and each person we interacted with was so warm and helpful. A huge shoutout to Ricardo and Chico for going above and beyond to help us wrap some art we purchased to make sure it traveled well. Brenda and Liv were also so sweet and helpful! CDMX has no shortage of beautiful hotels, but I would definitely stay here again.
Stayed 3 nights in Jan 2025
Verified

4/10 Poor

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is good, the rooms have a very bad pluming smell. They know about it as they have odor devices around. When I checked in my room smell like it had just been sprayed with ambientalizer and the balcony doors were open. Despite this when I complaint they claim they were not aware about it. After, I heard another guest complained I request a room change as the smell was really bad, they told me they were sold out but would give me a dinner on the house. Even though I appreciate the gesture that does not compensate having to sleep and wake up with a room smelling so bad for the price per night we paid. No room change or night compensation, not aceptable for the severity of the smell.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Bruno

Liked: Cleanliness, property conditions & facilities, room comfort

Great potential but lots of improvements needed.

That property just opened a month prior to my visit. Beautiful property overall but disappointing on many levels: - The staff felt unprepared and not efficient at all. They tried to be welcoming but the result felt too stuffy and not sincere. - The "deluxe" room I paid for was very nice but had absolutely no view and the door did not close properly. - Their sushi place "Suchi" was a disgrace to the Japanese cuisine even though they said it was a fusion between Japan and Sinaloa. Out of the 3 items I ordered none of them were good and enjoyable. I told the GM the following day. He told me he would later taste the 3 items I ordered but I never heard back from him.
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We wanted a boutique hotel in the hip district of Roma Norte. When we got there, there was a private party going on with a blasting DJ. We were informed it would continue until 12 am which it did. Granted it was Saturday night, but there was no regard for the guests. Our room was shaking it was so loud. The room itself was clean and modern but tiny. For the price they are charging (this was the week between Christmas and New Years) you are clearly paying for the location. Our room was also very cold without any easy way to adjust the temperature control. Needless to say we didn’t get a wink of sleep that night. We woke up Sunday morning to what sounded like moving furniture. We decided to leave the hotel even though we had 4 more days booked. We found a luxury hotel chain (JW Marriott) in the Polanco neighborhood which was cheaper and had excellent service. Bottom line, unless you’re 25 years old with a ton of money to burn and don’t care about sleeping don’t do it. Doesn’t work for couples or families - what a disappointment!
Stayed 4 nights in Dec 2024
Verified

2/10 Terrible

Bridget

Disliked: Staff & service

Awful Experience

Unfortunately the most awful hotel experience we've ever had. Save yourself the stress and avoid at all costs. Starting with the check-in, our room wasn't ready until 2.5 hours past the check-in time because of an unorganized cleaning schedule. Not a big deal, but for a "luxury" hotel, they should be on top of this stuff. Then we came home from dinner to the loudest music we've ever heard. There is no sound-proofing in these rooms (you can hear even a footstep in the hall) so the music was deafening in the room. We could barely hear ourselves speak, let alone sleep. We were told it was a private party... so not even a hotel restaurant or bar that we could enjoy ourselves. The following morning we wanted to leave the hotel because of how terrible the day before was. They convinced us to stay, assuring us that there would be no music that next night. This turned out to be a complete lie because there was in fact another private party. Same experience with blasting music until late in the night. Two awful sleeps, in this "luxury" "wellness" hotel, so finally we checked out early the next day and went to a different hotel. Just overall super disappointing.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Roberto Ricardo

Liked: Cleanliness, staff & service, amenities
Equipe muito gentil e solícita, mas o quarto era bastante pequeno. Colchão desconfortável.
Stayed 4 nights in Oct 2025
Verified

4/10 Poor

giulia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toalhas não foram trocadas durante a estadia - tive que tomar banho com a toalha molhada. Recepção terrível, funcionários ficam conversando entre si o dia todo ao invés de recepcionar o hóspede. Nos indicaram o quarto errado - e inclusive nos deram a chave do quarto errado e entramos no quarto de outras pessoas por conta disso. Segurança ruim.
Stayed 3 nights in Oct 2025