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Live Aqua Ciudad de México Bosques de las Lomas

5.0 star property
VIP Access

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Photo gallery for Live Aqua Ciudad de México Bosques de las Lomas

Master Suite, One King Bed | Premium bedding, down duvets, pillow-top beds, minibar
Property preview
Business centre
Deluxe Double Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, minibar
Banquet hall

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Breakfast available

Explore the area

View in a map
Av. Paseo de los Tamarindos No. 98, Col. Bosques de las Lomas, Mexico City, 05120
  • Place, Arcos Bosques
    ‪5 min walk‬
  • Place, Parque La Mexicana
    ‪3 min drive‬
  • Place, Auditorio Nacional
    ‪10 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Master Suite, One King Bed

Master Suite, One King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Master Suite, One King Bed

10.0 out of 10
Exceptional
(1 review)
  • 81 sq m
  • Sleeps 4

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(23 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Live Aqua Ciudad de México Bosques de las Lomas

Luxury Mexico City hotel connected to a shopping centre, a quick walk to Arcos Bosques
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Live Aqua Ciudad de México Bosques de las Lomas offers 135 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Mexico City hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in December 2023.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Feel Urban Spa by Live Aqua has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Live Aqua Ciudad de México Bosques de las Lomas. During your stay, you'll be connected to a shopping centre and just a quick walk from Arcos Bosques. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking available for a fee
  • Treat yourself to body treatments, Swedish massages or hydrotherapy at Feel Urban Spa by Live Aqua
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Arcos Bosques and a 3-minute drive from Paseo de la Reforma
  • Airport and local-area shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Live Aqua Ciudad de México Bosques de las Lomas offers its guests a full-service spa and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 10710 square feet (995 square metres) and includes a conference centre. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Live Aqua Ciudad de México Bosques de las Lomas. An area shuttle within 300 kilometres and an airport shuttle (available 24 hours) are available for a fee. Parking is available for a fee.

This 5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 6:30 AM and noon.
Egos Cocktail Bar – On-site bar.
Carnivore PrimeSteakhouse – This steakhouse specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • Pets: MXN 2390 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 400 to 1500 for adults and MXN 400 to 1500 for children
  • Airport shuttle fee: MXN 3000 per vehicle (return, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2999 (return), (from 17 to 18 years old)
  • Valet parking fee: MXN 180 per night
  • Pet fee: MXN 2390 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Live Aqua Mexico City Hotel & Spa
Live Aqua México City Hotel Mexico City
Live Aqua México City Hotel
Live Aqua México City Mexico City
Live Aqua México City

Reviews

Live Aqua Ciudad de México Bosques de las Lomas Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 848 out of 1012 reviews
Rating 8 - Good. 103 out of 1012 reviews
Rating 6 - Okay. 31 out of 1012 reviews
Rating 4 - Poor. 13 out of 1012 reviews
Rating 2 - Terrible. 17 out of 1012 reviews

Reviews

10/10 Excellent

Moises

Stayed 4 nights in Jun 2025

10/10 Excellent

Cesar Moises

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent costumer service
Stayed 4 nights in Jun 2025

10/10 Excellent

Luis

Stayed 2 nights in Jun 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

fene, MIAMI

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Mar 2025

8/10 Good

Sergio

Liked: Cleanliness, property conditions & facilities, room comfort

Lack of service

The hotel is very nice and clean but the front desk staff not very helpful not that kind of service we were supposed to have in a 5 star hotel …
Stayed 3 nights in May 2025

10/10 Excellent

CARLOS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Location if you need to stay in Santa Fe or Bosques de las Lomas area, excellent facilities, service, very comfortable rooms, if you're looking for a first quality stay, this is it
Stayed 1 night in Jun 2025

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bastante bueno
Stayed 2 nights in Jun 2025

10/10 Excellent

Amir

Stayed 1 night in May 2025

10/10 Excellent

juan pablo guerra, san pedro

Stayed 1 night in May 2025

10/10 Excellent

ENRIQUE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel
Stayed 2 nights in May 2025

10/10 Excellent

ALFREDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good thanks
Stayed 3 nights in May 2025

10/10 Excellent

Eugene

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel, the staff, the cleanliness and decor are all near perfect. It was a great stay! The location is a bit out of the way though but for the price and quality, I didn't mind the extra 20 minutes drive each day.
Stayed 3 nights in May 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, room comfort
.
Stayed 4 nights in May 2025

2/10 Terrible

guadalupe

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Dejé mi arete y bajé a mi evento y cuando volví porque se me cayó ahí ya no lo encontré y cuando subí en la madrugada a buscarlo ya habían hecho servicio de cuarto y nunca lo encontré el hotel jamás me lo regresó
Stayed 1 night in May 2025

10/10 Excellent

Carlos Fis, San Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’ve been staying there for years and it’s always been one of the best options to stay at in Mexico City
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Suhd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

MARTHA

Stayed 1 night in May 2025

10/10 Excellent

Moises

Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, starting from the special guest services, all staff were fantastic, very friendly, professional, courteous, always going beyond their way to help out with every aspect of our stay. Also, I highly recommend and encourage to get a package at the spa! Their Feel Urban Spa is a must if you stay at this hotel! Carnivore restaurant, delicious and the proximity of Paseo Arcos Bosques is so convenient since you have amazing restaurants and stores right there just steps up the stairs from the hotel. Highly recommended! ❤️
Stayed 3 nights in May 2025

10/10 Excellent

Miguel Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms with great service.
Stayed 4 nights in Apr 2025

10/10 Excellent

Manuel

Stayed 2 nights in Apr 2025

10/10 Excellent

ALFREDO

Stayed 2 nights in Apr 2025