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Mexico City Marriott Reforma Hotel

4.5 star property

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Photo gallery for Mexico City Marriott Reforma Hotel

Indoor pool, outdoor pool, pool loungers
Reception
Terrace/patio
Breakfast, lunch served; international cuisine, al fresco dining
Executive Room, 1 King Bed, Non Smoking (No View) | Pillow-top beds, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Spa
  • Parking available

Explore the area

View in a map
Paseo De La Reforma 276 Col Juarez, Mexico City, CDMX, 06600
  • Place, Paseo de la Reforma
    ‪1 min walk‬
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (No View)

Pillow-top beds, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking (No View)

9.4 out of 10
Exceptional
(19 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Non Smoking

Pillow-top beds, minibar, in-room safe, desk

Executive Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (No View)

Executive Room, 1 King Bed, Non Smoking (No View) | Pillow-top beds, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking (No View)

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (No View)

Pillow-top beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (No View)

8.8 out of 10
Excellent
(40 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Pillow-top beds, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Mexico City Marriott Reforma Hotel

Luxury hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and an outdoor pool. Other amenities include a restaurant, a fitness centre and a bar/lounge. Housekeeping is available on request.
Mexico City Marriott Reforma Hotel offers 322 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LED televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 10 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Oriental Fitness Center has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Children under 10 years old are not allowed in the spa without adult supervision.
Our customers tell us that they can't get enough of the helpful staff at Mexico City Marriott Reforma Hotel. During your stay, you're just a quick walk from Paseo de la Reforma. Features include a full-service spa, an indoor pool and a restaurant.
  • Enjoy international cuisine while dining at Condimento Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with massages, Ayurvedic treatments or facials at Oriental Fitness Center
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Paseo de la Reforma and 5 minutes on foot from Angel of Independence Monument
  • Airport, train station pick-up and shopping centre shuttle service available for a fee
Mexico City Marriott Reforma Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 6200 square feet (576 square metres) and includes conference space. A hot tub, a fitness centre, and a sauna are also featured at the luxury Mexico City Marriott Reforma Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to noon.
Condimento Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
La Mansion – This steakhouse specialises in international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Great Room - Lobby Bar – This lobby lounge specialises in international cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: WiFi (USD 11 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 10 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to noon for a fee: USD 15 to 20 for adults and USD 10 to 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Condimento Restaurant
  • Great Room - Lobby Bar
  • La Mansion

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6,200 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 floors
  • Banquet hall
  • Built in 2008
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 18 March 2025 to 31 March 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mexico City Marriott Reforma Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 for adults and USD 10 to 12 for children
  • Fee for in-room wireless Internet: USD 14 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 11 per day (rates may vary)
  • Airport shuttle fee: USD 85 per vehicle (one-way)
  • Valet parking fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Mexico City Marriott Reforma Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marriott Reforma Mexico City
Hotel Reforma Mexico City
Marriott Mexico City
Marriott Reforma
Marriott Reforma Hotel
Mexico City Marriott Hotel
Mexico City Marriott Reforma
Mexico City Marriott Reforma Hotel
Mexico City Reforma
Reforma Marriott
Mexico City Marriott Reforma Hotel
Mexico City Marriott Reforma
Mexico City Marriott Reforma Hotel Hotel
Mexico City Marriott Reforma Hotel Mexico City
Mexico City Marriott Reforma Hotel Hotel Mexico City

Reviews

Mexico City Marriott Reforma Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 663 out of 1003 reviews
Rating 8 - Good. 213 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

Reviews

10/10 Excellent

William, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a decent place in a convenient location. Security is a bit extra, where if anyone goes up to your room for any duration of time they have to register and leave their ID at reception (even during the day). This isn’t the case with hotels in the area in the low end (NH, Ibis, etc.) or the higher end ones like FS and St Regis.
Stayed 5 nights in Aug 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good costumer service , the hotel in general is excellent, the hotel has a beautiful restaurant, food is delicious, great service, I had a tamarindo mezcal margarita , highly recommended, my room so clean my bed was cozy and conformable. Highly recommend Marriott Reforma Hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Jaime, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept and updated.
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis, Laredo

Liked: Cleanliness, staff & service, property conditions & facilities
Lication
Stayed 1 night in Jul 2025

10/10 Excellent

Blaire

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacinto, Sanford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

6/10 Okay

Mayra

Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

An OK stay - definitely needs service improvement

It was ok, the hotel is very clean, good attitudes from most of the staff and location wise, worked well for my work but the service needs some serious improvement. It took them 2 days to get me a refill of coffee packets and 3 days for me to get a pair of slippers to use. Other amenities I requested (and was even willing to pay to use) never arrived. Will be back but hoping that they get their service issues in order.
Stayed 5 nights in Jul 2025

8/10 Good

CHELSEA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Matthw

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Eric

Stayed 2 nights in Jun 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Wayne, Kingston

Stayed 3 nights in May 2025

10/10 Excellent

Leandro

Stayed 6 nights in May 2025

8/10 Good

Samar J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Bhavna

Stayed 3 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, property conditions & facilities
Was pretty bad
Stayed 3 nights in Apr 2025

2/10 Terrible

Nick

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt pretty bad
Stayed 1 night in Apr 2025

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive
Stayed 5 nights in Mar 2025

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just remodeled, staff is super friendly, and there are many restaurants and bars walking distance
Stayed 3 nights in Apr 2025

10/10 Excellent

GLADYS, coral springs

Stayed 7 nights in Mar 2025

10/10 Excellent

Jabara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my visit
Stayed 3 nights in Mar 2025