Along with a business centre, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance. Housekeeping is available on request.
One Ciudad de México Alameda offers 117 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 22-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.
This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at One Ciudad de México Alameda. During your stay, you're just a quick walk from Palacio de Bellas Artes. Features include free WiFi in public areas, plus a business centre and laundry facilities.
Free WiFi
Amenities include a front desk safe, a business centre and laundry facilities
Guests have great things to say about the helpful staff and the location
Steps from Alameda Central and 9 minutes on foot from Palacio de Bellas Artes
WiFi is free in public spaces. You'll find a business centre on site. One Ciudad de México Alameda also features multilingual staff, laundry facilities, and a front desk safe.
This 3-star Mexico City hotel is smoke free.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Offsite parking; discounts available
Wheelchair-accessible parking available
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Turndown service
Business services
Business centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
6 floors
Built in 2013
Comprehensive food waste policy
Local culture and ecosystem education
Locally-owned and organised tours and activities
Smoking not allowed
Some LED lighting used
Some profits reinvested in community and sustainability
Waste recycling policy
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
22-inch LCD TV with cable channels
More
Air conditioning
Desk
Energy-saving switches used
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorisation upon arrival.
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
One Ciudad Alameda
One Ciudad Alameda Hotel
One Ciudad Alameda Hotel Mexico De
One Ciudad De Mexico Alameda
One Ciudad De Mexico Alameda Mexico City
One Ciudad México Alameda Hotel Mexico City
One Ciudad México Alameda Hotel
One Ciudad México Alameda Mexico City
One Ciudad México Alameda
One Ciudad De Mexico Alameda
One Ciudad de México Alameda Hotel
One Ciudad de México Alameda Mexico City
One Ciudad de México Alameda Hotel Mexico City
One Ciudad de México Alameda Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very nice and centralized hotel. Rooms are very clean and lobby too. Breakfast ok, they need to learn how to make scrambled eggs that are not dry. Practice makes perfect! Chef HMorales
Everything good
Staff profesional
Good service
Room clean
Carlos Hector
Stayed 2 nights in Oct 2025
Verified
8/10 Good
Michele
25 Jan 2026
Liked: Cleanliness, staff & service, amenities
The staff was courteous and room very clean, but I tried to use the hair dryer (which btw I was very grateful for) but it was greasy and looked like it had never been cleaned.
Breakfast was outstanding - the best
Very coean room. Very nice staff. At a perfect location very local.
Maria B
Stayed 1 night in Oct 2025
Verified
6/10 Okay
Henry
8 Apr 2026
Liked: Cleanliness, staff & service
When ever in Mexico City, I've Always stayed here due to the cleanliness, location. My experience this time No hot water and they had tried fixing with no success. The breakfast: they need more experience in making scramble eggs for a buffet set-up. Over all review for the hotel is good but not the quality of hot water and food.
The Hotel One Ciudad de Mexico Alameda is perfectly located, walking distance from the Palacio de Bellas Artes and the Zocalo. My room was smaller than I expected but it was cleaned every day. Bathroom was also small but it was cleaned on a daily basis. Breakfast was included but it was very basic and after two days it became 'boring'. Staff was OK.