See all properties

Portonovo Hotel & Suites

3.0 star property

Choose dates to view prices

Photo gallery for Portonovo Hotel & Suites

Master Suite | Jetted bathtub
Breakfast, lunch, dinner served; international cuisine
Front of property
Master Suite | Living area
Master Suite | Jetted bathtub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
Mexico City
  • Place, Parque Delta
    ‪5 min walk‬
  • Place, National Medical Center (Siglo XXI)
    ‪9 min walk‬
  • Place, Mexico Park
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, free WiFi

Standard Room

7.8 out of 10
Good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Jetted bathtub

Master Suite

8.0 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Desk, free WiFi

Junior Suite

7.0 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard

Desk, free WiFi

Double Room Standard

  • Sleeps 2

View all photos for Triple Suite Junior with Flat-Screen TV

Desk, free WiFi

Triple Suite Junior with Flat-Screen TV

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3

View all photos for Triple Room Master

Lobby

Triple Room Master

  • Sleeps 3

Similar properties

Reception
Econo Express Hotel
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Gym
4.5 out of 5, Wonderful, 1,666 reviews
Econo Express Hotel

About this property

Portonovo Hotel & Suites

Hotel with a restaurant, near World Trade Center Mexico City
Along with a restaurant, this smoke-free hotel has a bar/lounge and a business centre. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning and laundry facilities.
Portonovo Hotel & Suites offers 85 air-conditioned accommodations with complimentary bottles of water and free toiletries. Cable televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Portonovo Hotel & Suites, you're just a quick walk from Parque Delta. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Grove
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 4-minute drive from World Trade Center Mexico City and a few minutes from Angel of Independence Monument
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. Portonovo Hotel & Suites also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 3-star Mexico City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Grove – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 100 to 200 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grove

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Portonovo Hotel & Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 350.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 200 per person
  • Rollaway bed fee: MXN 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Portonovo Hotel Mexico City
Portonovo Mexico City
Portonovo Hotel
Portonovo Hotel Suites
Portonovo Hotel & Suites Hotel
Portonovo Hotel & Suites Mexico City
Portonovo Hotel & Suites Hotel Mexico City

Portonovo Hotel & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1002 reviews
Rating 8 - Good. 293 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 67 out of 1002 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Weixin

Stayed 1 night in Nov 2025

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the first time I’ve stayed in a hotel in Mexico that is truly disgusting and really disappointing. I just hope that if anyone is thinking about staying at this hotel because of the price, they don’t do it and read the reviews first. The hotel is dirty, full of cockroaches, has very poor service, and I’m very disappointed with it.
Stayed 1 night in Nov 2025

6/10 Okay

Martha

Liked: Cleanliness, staff & service
Disliked: Amenities
Warm showers and ok but bare minimum essentials! Could make guests be more comfortable providing cups water coffee maker and upgrading linens. Otherwise it was fair
Stayed 5 nights in Oct 2025

2/10 Terrible

Francisco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aquí tienes la traducción al inglés: The hotel is very infested with cockroaches. I told them that the room they gave me had a lot of cockroaches and asked them to change my room for that reason and give me another one without cockroaches. But it turned out to be the same, and it’s terrible to stay in rooms full of insects. The sad thing is that in Mexico they don’t give you a refund, which is very disappointing in the country I love.
Stayed 1 night in Oct 2025

6/10 Okay

Oscar David

Stayed 4 nights in Oct 2025

8/10 Good

José Alejandro

Stayed 1 night in Sep 2025

10/10 Excellent

Norma

Stayed 1 night in Sep 2025

10/10 Excellent

Genaro Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good. I strongly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

MARTHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Gustavo

Stayed 6 nights in Jul 2025

4/10 Poor

René

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Fernando

Liked: Cleanliness, property conditions & facilities, room comfort

Muy buena opción.

La estancia fue muy cómoda; la temperatura de la habitación, la limpieza del cuarto, de la cama. Quizá el baño podría mejorar en la limpieza del piso. En general muy bien la estancia y el servicio.
Stayed 2 nights in Jul 2025

8/10 Good

Morena, Palmdale

Liked: Cleanliness, staff & service, property conditions & facilities
affordable,. clean and the restaurant it is nice.
Stayed 3 nights in Jun 2025

8/10 Good

Oscar Alfonso

Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Alecks

Stayed 3 nights in Apr 2025

10/10 Excellent

James

Stayed 5 nights in May 2025

8/10 Good

Samuel

Travelled with family
One of those nice oases you can periodically find in a sea unpleasantness.
Stayed 1 night in May 2025

8/10 Good

Adolfo G

Todo bien salvo las almohadas.
Stayed 1 night in Apr 2025

6/10 Okay

Sheng Shin

Business traveller
Stayed 4 nights in Feb 2025

8/10 Good

Esteban, Winston Salem

Stayed 4 nights in Apr 2025

6/10 Okay

Juan, CAMARILLO

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Place needs lots of work,

10/10 Excellent

Waltraud

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Diana

Disliked: Staff & service
La recepcionista de la mañana es super grosera, desde que quisimos revisar la reserva nos dijo que Expedia no le mandaba las reservas sino hasta el mismo momento de la llegada y que deberiamos quejarnos directamente con la agencia
Stayed 2 nights in Apr 2025

10/10 Excellent

waltraud

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you come with a car, the Hotel is great because it is situeted on a very big traffic- never-ending-street, but without a car to reach the convenient Metro/ Subway station, you have to walk at least 15 min. to find the Metro station Medical Center. You will walk by side a lot of traffic and smock and big shopping Centers and Malls where you find everything at high prises. On the other hand when you walk on the other side of the Hotel, 2 blocks up and cross a Viaduc, you will find very near the neighborhood Roma with very pleasant cafés, bakeries and restaurants, beautiful smelling trees and quiet streets.
Stayed 6 nights in Mar 2025