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Sevilla Palace Hotel

4.0 star property

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Photo gallery for Sevilla Palace Hotel

Indoor pool, outdoor pool
Interior entrance
Exterior
Deluxe Loft | 1 bedroom, in-room safe, desk, laptop workspace
Panoramic Suite, 2 Queen Beds, City View, Tower | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
Mexico City
  • Paseo de la Reforma
    ‪1 min walk‬
  • Angel of Independence Monument
    ‪19 min walk‬
  • Palacio de Bellas Artes
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Suite, 2 Queen Beds, City View, Tower

Superior Suite, 2 Queen Beds, City View, Tower | Living area | 40-inch flat-screen TV with cable channels, TV

Superior Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Suite, 2 Queen Beds, City View, Tower

Panoramic Suite, 2 Queen Beds, City View, Tower | 1 bedroom, in-room safe, desk, laptop workspace

Panoramic Suite, 2 Queen Beds, City View, Tower

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Loft

Executive Loft | Living area | 40-inch flat-screen TV with cable channels, TV

Executive Loft

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Loft

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Standard Room, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Suite Master

1 bedroom, in-room safe, desk, laptop workspace

Double Suite Master

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Standard

1 bedroom, in-room safe, desk, laptop workspace

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, in-room safe, desk, laptop workspace

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Suite Master

1 bedroom, in-room safe, desk, laptop workspace

Single Suite Master

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Master

1 bedroom, in-room safe, desk, laptop workspace

Suite Master

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior

1 bedroom, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

1 bedroom, in-room safe, desk, laptop workspace

Room Standard

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

1 bedroom, in-room safe, desk, laptop workspace

Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Suite Master

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior

1 bedroom, in-room safe, desk, laptop workspace

Suite Junior

  • Sleeps 3
  • 2 Queen Beds

Single Room Standard

  • Sleeps 2
  • 1 King Bed

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About this property

Sevilla Palace Hotel

Hotel with 2 restaurants, steps from Paseo de la Reforma
2 restaurants, an indoor pool and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar.
Sevilla Palace Hotel offers 413 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Our customers tell us they can't get enough of Sevilla Palace Hotel's great location. During your stay, you're just a quick walk from Paseo de la Reforma. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and 2 bars/lounges
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the value of their stay and the location
  • Steps from Paseo de la Reforma and Senate of the Republic
Sevilla Palace Hotel offers its guests a kids' pool, an indoor pool, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and 6 meeting rooms. Event space at this hotel measures 11 square feet (1 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sevilla Palace Hotel. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

Sevilla Palace Hotel has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (11 square foot of space)

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 AM
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Hotel Sevilla Palace
Palace Hotel Sevilla
Sevilla Hotel Palace
Sevilla Palace
Sevilla Palace Hotel
Sevilla Palace Hotel Mexico City
Sevilla Palace Mexico City
Sevilla Palace Hotel Mexico City

Sevilla Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1617 out of 2560 reviews
Rating 8 - Good. 560 out of 2560 reviews
Rating 6 - Okay. 211 out of 2560 reviews
Rating 4 - Poor. 83 out of 2560 reviews
Rating 2 - Terrible. 89 out of 2560 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were polite and helful, everything worked, the hotel is in a great location hallway between the Zocala (central square) and the Bosque Chapultepec (huge park with many attractions). Buses and taxis outside the front door, subway stations Revolucion and Hidalgo a short walk away. Breakfast in the restaurant was good. We didn't try having dinner at the hotel, but I'm sure it would be good. The rooftop pool was a great place to relax after walking all day. The water was warmer than I would like if I was looking to cool off in the afternoon, but evenings got chilly as soon as the sun went down, so the warm water was good for that. If I could change anything about hotel, it would be having a balcony for stepping outside and getting fresh air in the room. But the ventilation system was good, so that's not really a complaint, just a preference.
Stayed 7 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is a convenient location and a great staff

My plane has a delay an I tried several times to contact the property to let them know I will arrive late, but their reservations' department asked me for their confirmation code. They did not take Hotel's itinerary number or my name. Fortunately, my stay was totally paid and I can get a room upon my arrival at 3 am.
Stayed 3 nights in Feb 2025

8/10 Good

ANTONIO

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Una escapada fabulosa

Hotel excelente Una relación precio calidad muy buena Regresaremos pronto
Stayed 1 night in Mar 2025

4/10 Poor

Jose M

Stayed 1 night in Mar 2025

8/10 Good

Amir

Stayed 1 night in Mar 2025

10/10 Excellent

Axel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ma Claudia

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Humberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Jorge Raul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

80s Hotel

Excelente ubicación, se podria filmar una pelicula de loa alao 80s todos sigue igual pero esta en buenas condicines.
Stayed 1 night in Feb 2025

6/10 Okay

Jacklyn

Travelled with family
Good area to stay in but very average hotel. Only would return if absolutely needed to
Stayed 5 nights in Oct 2024

4/10 Poor

N, Mesquite

Travelled with family
Disliked: Cleanliness, staff & service, amenities
One waiter felt the need to remind me to leave a tip, very low-rent attitude. Terrible experience with the front desk and the room was not good.
Stayed 4 nights in Oct 2024

6/10 Okay

omar

The location is great , but the hotel is old , bathrooms no fan , shower extremely small barely one person fit, over all is decent
Stayed 3 nights in Feb 2025

6/10 Okay

gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Hilda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a convenient location near restaurants and shopping mall. The staff was friendly and service was great. The pool is small but great for small children. One of the inconveniences was the elevator. The second day of our stay my husband got stuck in one of the two working elevators. At one point after waiting for the elevator for about 10 minutes we were directed to a staff only elevator thru a hidden door. The other inconvenience was the dead roach in one of our rooms. We were moved to a different room but after that we were uncomfortable. If it wasn’t because of these 2 issues we would have very much enjoyed our stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel & friendly staff
Stayed 4 nights in Feb 2025

10/10 Excellent

Anselmo C

Liked: Staff & service, property conditions & facilities
Location
Stayed 2 nights in Feb 2025

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Sukohardjo

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
staff were outstanding especially the bell man, front desk agents and all the housekeepers. i sincerely wished i can speak spanish, for even in front desk, twas hard to communicate in english fluently. i once called to find out if i needed to bring the towel from my room to the pool or if there are towels available in the pool area? i got transferred 4 times and eventually hung up on because no one seemed to understand my question. second attempt, i called concierge and got the response i needed. property felt old and out dated. although my room has what seemingly newly upgraded shower, the water was leaking badly and seemed not functioning properly. the sink was super slow to drained. again. staff actually were exceptionally friendly and accommodating and professional. just i was not fluent in spanish. total stars: 3.4. rounded down to 3 stars. (staff: 4.5 stars. ding half a star for limited english for a 4* international hotel). would return personally. thank you.
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

JOSEPH

Stayed 1 night in Feb 2025

8/10 Good

Yoscelin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly here and are quite knowledgeable about what's around. The lobby is beautiful and has nice artwork on display. There is a number of elevators so it was never too long of a wait. I only tried the breakfast buffet and I thought it was good for the price. The room I ended up in while very spacious, was quite cold and while the staff explained how the heating system worked I don't think the heater functioned properly. Also the beds are stiff so if you don't like firm mattress, oh boy. The lighting is also a bit dim. While this didn't deter me it did for my grandmother who needs more light to be able to see/read . Overall it's not a bad place, I would stay again probably not with my grandma though.
Stayed 3 nights in Feb 2025

10/10 Excellent

Miguel, San Antonio

Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Stayed 3 nights in Feb 2025

10/10 Excellent

JOSE ANTONIO

Stayed 1 night in Feb 2025

2/10 Terrible

ana laura

Stayed 1 night in Feb 2025