When we arrived, the home had a strong musty odor, and the overall cleanliness was not what we expected. The furniture appeared as if it hadn't been reset after the previous guests, the pool area looked unmaintained, curtains were discolored and hanging off the rods, and we found ants in the kitchen.One upstairs TV did not work, the downstairs bedroom ceiling fan was not functioning, several light bulbs were burned out, and a closet door was missing a knob. The bedroom with the single bed and bunk beds had no power, so the lights and TV did not work. My granddaughter had to sleep on the couch for the duration of our stay. There were not enough washcloths and hand towels, so we had to purchase them.To John's credit, he offered to send a crew to address the issues. I appreciated the offer, but instead of sending someone after I agreed, there was continued back-and-forth through email about what time would work. I didn't see those emails until that evening because I was expecting the crew to simply arrive. While I understand he was trying to be considerate, none of the issues were resolved during our stay.The most disapporinting was no follow-up after our stay regarding the unresolved issues or the inconvenience they caused. I don't enjoy leaving negative reviews, but I believe guest should know what our experience was. With better cleaning, maintenance, and follow-through, this property has potential. Unfortunately, based on our experience, I would not stay here again.