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DoubleTree by Hilton Grand Hotel Biscayne Bay

4.0 star property

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Photo gallery for DoubleTree by Hilton Grand Hotel Biscayne Bay

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Grand Suite, 1 King Bed, Bay View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Grand Suite, 1 King Bed, Bay View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Grand Suite, 1 King Bed, Bay View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Manicures and pedicures, massages

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
1717 N Bayshore Dr, Miami, FL, 33132
  • Place, Adrienne Arsht Center for the Performing Arts of Miami-Dade County
    ‪6 min walk‬
  • Place, Kaseya Center
    ‪15 min walk‬
  • Place, Port of Miami
    ‪3 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Balcony, Bay View

7.4 out of 10
Good
(21 reviews)
  • 65 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Two Double Room with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Double Room with Park View and Balcony

  • Sleeps 4

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

Junior Suite, 1 King Bed, Balcony, Bay View (Partial) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Bay View (Partial)

8.6 out of 10
Excellent
(19 reviews)
  • 74 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View (Full)

Junior Suite, 1 King Bed, Balcony, Bay View (Full) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Bay View (Full)

  • 74 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Bay View

Grand Suite, 1 King Bed, Bay View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Grand Suite, 1 King Bed, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • 93 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Condo, 1 Bedroom, Kitchen

Condo, 1 Bedroom, Kitchen | Living area | Plasma TV

Condo, 1 Bedroom, Kitchen

9.0 out of 10
Wonderful
(2 reviews)
  • 111 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 2 Bedrooms

8.8 out of 10
Excellent
(6 reviews)
  • 149 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Condo, 2 Bedrooms

Condo, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 2 Bedrooms

  • 149 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bay View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bay View (Mobility)

7.0 out of 10
Good
(4 reviews)
  • 65 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bay View (Hearing)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Accessible, Bay View (Hearing)

  • 65 sq m
  • Bay view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bay View (Mobility)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bay View (Mobility)

  • 65 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bay View (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Condo, 3 Bedrooms

Condo, 3 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Condo, 3 Bedrooms

  • 195 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse, 4 Bedrooms (Condo)

Penthouse, 4 Bedrooms (Condo) | View from room

Penthouse, 4 Bedrooms (Condo)

  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds

View all photos for Room, 2 Double Beds, Balcony, Park View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Balcony, Park View

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Double Room with Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Double Room with Garden View

  • Sleeps 5

View all photos for Mobility Accessible King Room with Bay View and Roll in Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Room with Bay View and Roll in Shower

  • Sleeps 2

View all photos for Junior King Suite with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior King Suite with Park View and Balcony

  • Sleeps 3

View all photos for Hearing Accessible Two Double Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Hearing Accessible Two Double Room with Bay View and 3X3 Shower

  • Sleeps 5

View all photos for Junior King Suite with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior King Suite with Bay View and Balcony

  • Sleeps 3

View all photos for Grand King Suite with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Grand King Suite with Bay View and Balcony

  • Sleeps 3

View all photos for One Bedroom King Condo with Kitchen and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

One Bedroom King Condo with Kitchen and Balcony

  • Sleeps 2

View all photos for Two Bedroom Condo with One King Bed and One Queen Bed and Kitchen and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Bedroom Condo with One King Bed and One Queen Bed and Kitchen and Balcony

  • Sleeps 4

View all photos for Mobility Accessible Two Double Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible Two Double Room with Bay View and 3X3 Shower

  • Sleeps 5

View all photos for Mobility Accessible King Room with Bay View and 3X3 Shower

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Mobility Accessible King Room with Bay View and 3X3 Shower

  • Sleeps 2

View all photos for King Room with Bay View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

King Room with Bay View and Balcony

  • Sleeps 2

View all photos for Two Double Room with Bay View and Balcony

Marina

Two Double Room with Bay View and Balcony

  • Sleeps 5

View all photos for Room, 1 King Bed, Balcony, Bay View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

8.0 out of 10
Very good
(16 reviews)
  • 60 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Park View

Room, 1 King Bed, Balcony, Park View | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Balcony, Park View

9.4 out of 10
Exceptional
(16 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Garden View

7.2 out of 10
Good
(19 reviews)
  • 56 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for King Room with Park View and Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

King Room with Park View and Balcony

  • Sleeps 2

View all photos for Four Bedroom Penthouse Condo

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Four Bedroom Penthouse Condo

  • Sleeps 6

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About this property

DoubleTree by Hilton Grand Hotel Biscayne Bay

Hotel with 7 restaurants, near Kaseya Center
This smoke-free hotel features 7 restaurants, a marina and a full-service spa. Other amenities include an outdoor pool, a fitness centre and a bar/lounge.
DoubleTree by Hilton Grand Hotel Biscayne Bay offers 219 accommodations with laptop-compatible safes and coffee/tea makers. Plasma televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Grand Hotel Biscayne Bay. During your stay, you're just a quick walk from Adrienne Arsht Center for the Performing Arts of Miami-Dade County. You'll find features such as 7 restaurants, 2 coffee shops/cafes and a full-service spa.
  • Drinking and dining options include 7 restaurants, 2 coffee shops/cafes and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures or massages at the spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Kaseya Center and a few minutes from James L. Knight Center
  • Cruise terminal shuttle service available for a fee
DoubleTree by Hilton Grand Hotel Biscayne Bay offers its guests a full-service spa, a marina, and an outdoor pool. There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 8500 square feet (790 square metres) and includes conference space. A fitness centre, a sauna, and a terrace are also featured at the business-friendly DoubleTree by Hilton Grand Hotel Biscayne Bay. For a fee, parking is available.

This Miami hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
DoubleTree by Hilton Grand Hotel Biscayne Bay has 7 restaurants on site.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per stay); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Cruise terminal shuttle (surcharge)
  • Secured, covered valet parking on site (USD 47.99 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 15 to 25 per person
  • 2 coffee shops/cafes
  • 7 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Marina
  • Terrace

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Dryer
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 22 August 2025 to 25 November 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Lobby
  • Swimming pool
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 per stay (rates may vary)
  • Valet parking fee: USD 47.99 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Biscayne Bay DoubleTree
DoubleTree Biscayne Bay
DoubleTree Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay
DoubleTree Hilton Grand Biscayne Bay Miami
DoubleTree Hilton Grand Hotel Biscayne Bay
DoubleTree Hilton Grand Hotel Biscayne Bay Miami
Hilton Biscayne Bay
Hilton DoubleTree Biscayne Bay
Hotel DoubleTree Grand Biscayne Bay
Doubletree Miami
Doubletree Grand Hotel Biscayne Bay
Doubletree By Hilton Biscayne
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel
DoubleTree by Hilton Grand Hotel Biscayne Bay Miami
DoubleTree by Hilton Grand Hotel Biscayne Bay Hotel Miami

DoubleTree by Hilton Grand Hotel Biscayne Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 462 out of 1004 reviews
Rating 8 - Good. 194 out of 1004 reviews
Rating 6 - Okay. 155 out of 1004 reviews
Rating 4 - Poor. 83 out of 1004 reviews
Rating 2 - Terrible. 110 out of 1004 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tekvah, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced

Terrible experience. The hotel is under construction and nothing was disclosed ahead of time. Valet service is painfully slow and unorganized. I was hit with unauthorized charges on my bill that I had to dispute. Elevators are slow and overcrowded, making it a hassle just to get to your room. The room itself was not clean and clearly not properly maintained. Overall, poor service and not worth the stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Aug 2025

2/10 Terrible

Maibe

Stayed 2 nights in Aug 2025

10/10 Excellent

Yneka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Nicole

Stayed 1 night in Aug 2025

2/10 Terrible

Georgina

Disliked: Cleanliness
The room is not clean There’s a very bad smell from the bathroom And the parking is so expensive The bed sheet and the sofas are not clean too
Stayed 3 nights in Aug 2025

6/10 Okay

Lucille

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was beautiful, but the sofa was dirty, the chaise lounge was dirty, the white curtains were dirty, there were stains all over the coffee table. My sheets/pillowcases weren't changed the entire time I stayed there.
Stayed 4 nights in Aug 2025

6/10 Okay

pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great when not under renovation.

The hotel is good, but we were not warmed there was construction. The drill started at 9am and lasted all day. The rooms are too far from the elevators The room was cleaned very late. The room was clean and we reserved the same day as we had a horrible experience with another hotel, and I definitely was expecting more calm. The first floor mall and restaurants are awsome, the amazon lockers as well.
Stayed 3 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Gabriel

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The reservation did not disclose remodeling or that the lobby was closed . Took us forever to find the front desk … which was moved.. employee at the desk looked at me confused when I asked for directions .. to get to the 20th floor we had to go through 2 elevators and zig zag hallways and service hallways .. felt unsafe at night ..
Stayed 1 night in Aug 2025

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel was under construction so no pool or spa. They did offer the Marriott pool as a substitute. At night, you can hear other guests pretty often. The worst part was the air conditioner. When it turned on, it made so much noise and woke you up throughout the night. We didn't get a good night sleep at all.
Stayed 1 night in Aug 2025

10/10 Excellent

LaToya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was perfect the only inconvenience is the construction and figuring out how to enter the building. Also yall should inform people when bioking that we dont have pool access. The pool is always a big part of choosing a hotel
Stayed 2 nights in Aug 2025

2/10 Terrible

sheryl

Travelled with family
Disliked: Amenities
I dont like that when we booked the hotel, they did not say that the pool was close,and a lot of stuff was under renovation. So we don’t have the pool time with my family, we dont expect that. That makes me feel so disappointed.
Stayed 1 night in Aug 2025

4/10 Poor

CRYSTAL

Travelled with family
Disliked: Cleanliness, property conditions & facilities
They were doing construction and did not have clear directions on how to get in the building or to the service desk.
Stayed 1 night in Jul 2025

2/10 Terrible

Leo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not made aware that this hotel was under major renovations. There was no main entrance. We had to go through another hotel, Marriott to find our hotel. Our room and view were amazing, but then the next day, they were doing construction right above our room. They were making the new pool. it was so loud we could not stay, we literally had to leave. We called and complained, but basically the manager said there was nothing they could do since we booked our reservation through Orbitz. The whole experience was terrible.
Stayed 1 night in Jul 2025

10/10 Excellent

xavier

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Sivels

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
1 the Hotel now is under construction 2 room was dirty and bad smell, horrible. I notice was under construction when I arrived. On Expedia doesn’t said nothing, very bad experience I was celebrated my birthday! And no pool!!! Under contraction tooo
Stayed 2 nights in Aug 2025

6/10 Okay

Misean

Travelled with family
Liked: Cleanliness, staff & service
The property was going through construction at the time of our stay and the pool was not open ( in July)
Stayed 1 night in Jul 2025

2/10 Terrible

Ahmad

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Not recommended

Annoying check in no where to put the car, the front desk was acting wired like he’s the boss. The room was not that great of cleaning u can see some spots not clean on desk bottle drips stain. Level 6 was so noisy from outside work. Ac make wired noises. Took forever to find our room to walk around the floor. definitely not the best for price go to brickell.
Stayed 1 night in Jul 2025

4/10 Poor

Michelle, St Philip

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Our room was great and perfect for before our cruise. However, the hotel is undergoing some big maintenance and it is really affecting the quality of stay. The room had some maintenance issues handles missing, broken light switches, and patches to be rectified. Having to walk through the main building's garbage area and loading area to get main level is awful. The security scanner for the elevator to run was temperamental and often had long waits on it to work. Give it 6 months when all the construction should be finished and then it would be better.
Stayed 1 night in Jul 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Priscilla

Stayed 2 nights in Jul 2025