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Hotel Mirage, Sure Hotel Collection by Best Western

4.0 star property
VIP Access

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Photo gallery for Hotel Mirage, Sure Hotel Collection by Best Western

Exterior detail
Lobby
Premium bedding, down duvets, minibar, in-room safe
Exterior
Daily buffet breakfast (EUR 12 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly
  • Room service

Explore the area

Map
Viale Certosa, 104/106, Milan, MI, 20156
  • Milan Convention Centre
    ‪2 min drive‬
  • San Siro Race Course
    ‪4 min drive‬
  • San Siro Stadium
    ‪4 min drive‬
  • Milan (MXP-Malpensa Intl.)
    ‪36 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 Single Bed

Deluxe Room, 1 Single Bed | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (with Extra Bed)

Standard Room, 1 King Bed (with Extra Bed) | Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed (with Extra Bed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds, Connecting Rooms

Premium bedding, down duvets, minibar, in-room safe

Family Room, Multiple Beds, Connecting Rooms

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Economy Room, 1 Single Bed

Economy Room, 1 Single Bed | Premium bedding, down duvets, minibar, in-room safe

Economy Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Mirage, Sure Hotel Collection by Best Western

Pet-friendly hotel connected to the convention centre in Milan with a restaurant
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and self parking.
Hotel Mirage, Sure Hotel Collection by Best Western offers 86 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 32-inch Smart televisions come with premium satellite channels and first-run films. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Mirage, Sure Hotel Collection by Best Western. During your stay, you'll be connected to the convention centre and within walking distance of Milan Convention Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at INCONTRO
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from Milan Convention Centre and a few minutes from San Siro Race Course
  • Local-area shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 194 square feet (18 square metres) and includes a conference centre. A fitness centre, a library, and multilingual staff are also featured at the business-friendly Hotel Mirage, Sure Hotel Collection by Best Western. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Milan hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
INCONTRO – This restaurant specialises in Italian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • INCONTRO

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference centre (194 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (70 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • First-run films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 12 for children
  • Covered self-parking fee: EUR 20 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 015146-ALB-00287, IT015146A1UV5MYYET

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Hotel Mirage Milan
Best Western Mirage
Best Western Mirage Milan
Milan Mirage Hotel
Mirage, Sure Collection By
Hotel Mirage Sure Hotel Collection by Best Western
Hotel Mirage, Sure Hotel Collection by Best Western Hotel
Hotel Mirage, Sure Hotel Collection by Best Western Milan
Hotel Mirage, Sure Hotel Collection by Best Western Hotel Milan

Hotel Mirage, Sure Hotel Collection by Best Western Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 338 out of 690 reviews
Rating 8 - Good. 294 out of 690 reviews
Rating 6 - Okay. 36 out of 690 reviews
Rating 4 - Poor. 17 out of 690 reviews
Rating 2 - Terrible. 5 out of 690 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Gagandeep, Calgary

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location but rooms need renovation
Stayed 1 night in Jan 2025

6/10 Okay

Steve, Seaford

Stayed 2 nights in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Ayten Selin

Stayed 1 night in Oct 2024

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness, staff & service
The property is an average hotel. Nothing special, kind of old
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
the two bottles of drinking water are especially appreciated in the hot summer. Thanks.
Stayed 3 nights in Jul 2024

10/10 Excellent

Zhen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff and comfortable room
Stayed 8 nights in Jun 2024

6/10 Okay

Derya

Business traveller
Liked: Cleanliness, staff & service, amenities
It is a modest place and the room was clean, staff was friendly and helpful, but the room was so small and old-fashioned comparing to the rate I pay, and the sink was partially clogged.
Stayed 5 nights in Jun 2024

10/10 Excellent

Andi

Stayed 3 nights in May 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Neeru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was very comfortable. The location is so good. There are three tram stops, one after the other, just across the road. The staff is very helpful and indeed friendly. The rooms, linen, washroom, towels were very clean. Overall, safe place for solo travelers. Breakfast has lot of options. I am happy I chose this Hotel for my stay. MiCo convention centre is 25 minutes, almost straight road walk. So, no expense for attemding conference. There is an excellent supermarket, La Grande, where I bought lot of coffee and chocolates. In the same shopping complex, there is ALDO, H&M, Zara... And prices are better than any of the major shopping complexes. Tram 14 which runs just across the road, connects to all major attractions. Price is slightly more than other nearby Hotels but its worth all the comfort, food, safety and cleanliness.
Stayed 5 nights in Oct 2023

10/10 Excellent

Lida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff is very nice. Great breakfast. Unfortunately the location is not ideal for tourists. At least 40 minute Tram ride from all the main attractions. Closest metro station is 20 mins away. Getting to the central station was a headache with the morning traffic.
Stayed 4 nights in Sep 2023

8/10 Good

Stefka

Travelled with family
Liked: Cleanliness, staff & service
While this hotel is situated at a distance from Milan’s city center, the staff provided exceptional assistance throughout our stay. However, the neighborhood surrounding the hotel did give us some safety concerns. Our room faced a bustling road, leading to considerable noise from passing trolleys. Regrettably, we also encountered mold in the bathroom, and the beds were exceptionally firm.
Stayed 4 nights in Sep 2023

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was right across from #14 which you can take to Duomo-city center. We also used it to get to our Eurail Train in Milan Central. The staff were very knowledgeable and helpful. The breakfast was excellent, Multo Bene.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michal

Stayed 3 nights in May 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service, Comfort, and Delicious Breakfast!

Fantastic service and convenient location on Tram line 14 (one of the main ones) and a 1 minute walk from Tram line 1. Excellent breakfast as well! Beds were firm memory foam; I don't usually like a firm mattress, but these were amazing. Excellent sleep had every night, and the room was very quiet!
Stayed 5 nights in May 2023

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Apr 2023

8/10 Good

Zvi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Camelia

Travelled with family
Liked: Cleanliness, staff & service

Overall good hotel

Check in fast and easy. Room very clean. Breakfast very good. Very noisy in room because of poor windows isolation. Easy acces to Duomo, Castle, Cimitiro Monumentale with tram 14, station in front of the hotel.
Stayed 3 nights in Mar 2023

6/10 Okay

BYEONG

Travelled with family
Stayed 3 nights in Feb 2023

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visited from CA & Enjoyed the stay at the Mirage. Rooms are clean and breakfast was included. Minor issues were addressed by staff and resolved. Good value in comparison to the neighboring hotels.
Stayed 2 nights in Nov 2022

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Friendly staff and clean room. I was there for a couple of nights for the Milan chelsea game, and had a good experience of the hotel overall
Stayed 2 nights in Oct 2022

10/10 Excellent

Vahid

Stayed 5 nights in Sep 2022