8/10 Good
Bassam
Travelled with group
9 Aug 2025
Pros: Clean, modern, well-appointed rooms, fast wifi and comfortable beds. Cons: The check-in process was unnecessarily convoluted and hapless. No staff to greet anyone, getting into the property was so difficult, requiring paragraphs of information via WhatsApp to gain access to the room. Even when I specifically requested a staff member to check-in because I didn't feel confident sending them a picture of my passport online, they sent 2 randoms to my room, who took a picture of my passport on their iPhone and left. The check-in process was so difficult in fact that throughout my stay I had new guests ringing my room's intercom confused about how to access their rooms (my doorbell was at the top outside the building). If multiple groups of your guests are having trouble with your check-in process, then please change it. They're certainly charging enough to hire someone to remain on the ground and receive new guests. Ultimately, despite the beautiful room, it felt unsafe and very unprofessional.
Bassam
Stayed 3 nights in Aug 2025




























