Crowne Plaza Milwaukee Airport by IHG

Property class: 3.5

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Photo gallery for Crowne Plaza Milwaukee Airport by IHG

Lobby sitting area
Point of interest
Exterior
Bar (on property)
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
6401 S 13th Street, Milwaukee, WI, 53221
  • Place, Mitchell Gallery of Flight
    ‪4 min drive‬
  • Place, Runway Dog Exercise Area
    ‪7 min drive‬
  • Place, Milwaukee County Sport Complex
    ‪9 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪6 min drive‬

Room options

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(13 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed (Top Floor)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(65 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(52 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

About this property

Crowne Plaza Milwaukee Airport by IHG

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a snack bar/deli, a hot tub and self parking. Housekeeping is available on request.
Crowne Plaza Milwaukee Airport by IHG offers 195 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Milwaukee Airport by IHG. During your stay, you'll be close to Grant Park Beach. Features include free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool.
  • Free WiFi
  • Enjoy American cuisine while dining at Altitude Restaurant
  • Continental breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 11 minutes by car from Milwaukee Public Museum and 11 minutes from Harley-Davidson Museum
  • Free airport shuttle service
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Crowne Plaza Milwaukee Airport by IHG offers its guests an indoor pool, a hot tub, and a fitness centre. Event space at this hotel measures 22870 square feet (2125 square metres) and includes conference space. A roundtrip airport shuttle is free (available 24 hours). A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Milwaukee Airport by IHG. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This 3.5-star Milwaukee hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11 AM.
Altitude Restaurant – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 8 per day)
  • Extended parking on site (USD 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11 AM for a fee: USD 6.95 to 13 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Altitude Restaurant

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 22,870 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from February 28 2026 to May 31 2026 (dates subject to change):
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 6.95 to 13.00 per person
  • Self-parking fee: USD 8 per day
  • Extended parking fee: USD 5 per day
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Milwaukee Airport
Crowne Plaza Milwaukee Airport
Milwaukee Airport Crowne Plaza
Crowne Plaza Milwaukee Airport Hotel
Crowne Plaza Milwaukee Arpt Hotel Milwaukee

Crowne Plaza Milwaukee Airport by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 479 out of 1004 reviews
Rating 8 - Good. 207 out of 1004 reviews
Rating 6 - Okay. 136 out of 1004 reviews
Rating 4 - Poor. 90 out of 1004 reviews
Rating 2 - Terrible. 92 out of 1004 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Monica

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was clean. Had only one set of towels for 2 people, the smoke detector went off in the middle of the night due to dead battery, tv remote didnt work.
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Stayed 1 night in Jan 2026

10/10 Excellent

chris

Stayed 1 night in Dec 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities
Check in was smooth and fast
Stayed 4 nights in Jan 2026

10/10 Excellent

Rae Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had a wonderful stay. Clean and friendly staff. Ate in restaurant good service. Manager interacted with customers and was so kind and helpful with advice and recommendations.
Stayed 1 night in Jan 2026

2/10 Terrible

Kali

Travelled with partner
Disliked: Property conditions & facilities
My stay was less than satisfactory. When booking through Expedia, it said that there was a pool and hot tub. For that reason, I did book this location. upon arrival. It was discovered that the pool and hot tub has been out of service for the past 5+ months. The front desk lady was very snarky and stated that it states on their website and that we should not go by Expedia but look at their website instead however what person typically checks both Expedia in comparison with the actual locations website at the same time? Also booking through Expedia it states that I paid for 2 breakfast for my significant other and I and when asking about this and how this is obtained the front desk staff told me that that is not a part of the package even though I paid for it through Expedia and lastly when trying to negotiate a late checkout the woman who checked us in said we could do a late checkout at 2 pm and she would put a note in there at no extra cost and when we verified with another lady at the front desk latter just to make sure the note was in there she told us there is no note and that they cannot do that and she would proceed to charge an additional night to my stay which I don’t mind paying extra but the inconsistencies between staff and the location and Expedia discrepancies was less than desirable.
Stayed 1 night in Jan 2026

10/10 Excellent

Kameron

Stayed 2 nights in Jan 2026

4/10 Poor

Kat

We booked a room.to swim together. The pool and hot tub were closed. We never even chevked in. Just went home.
Stayed 1 night in Jan 2026

6/10 Okay

Melissa

Stayed 2 nights in Jan 2026

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Conrad, Great Falls

Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet close to the airport food options and gas stations nearby
Stayed 1 night in Jan 2026

10/10 Excellent

Gary Robert, Glendale Heights

Stayed 2 nights in Nov 2025

10/10 Excellent

Shiarnice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast wasnt free and amenities were closed
Stayed 1 night in Jan 2026

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

4/10 Poor

Seanna

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was ok. The room was just not clean and room service doesn’t do anything but take out the trash.
Stayed 6 nights in Jan 2026

10/10 Excellent

Anajara

Stayed 6 nights in Jan 2026

10/10 Excellent

lenda

Stayed 2 nights in Jan 2026

6/10 Okay

Tawanda

The staff were amazing! It’s just when I needed I needed linen etc. , I had to go get it. Other then that the stay was what I needed
Stayed 2 nights in Jan 2026

10/10 Excellent

Ishmael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Desirie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the staff was friendly and the property was lovely!
Stayed 2 nights in Dec 2025

8/10 Good

Ryan

Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you very much
Stayed 1 night in Dec 2025

10/10 Excellent

Antoinette

Liked: Cleanliness
Yes
Stayed 8 nights in Dec 2025

2/10 Terrible

Mario Flores

We first night the room was like freezer and wasn't able too turn off or rise the temperature
Stayed 4 nights in Dec 2025

10/10 Excellent

Sydney

Stayed 1 night in Dec 2025