To start, when I finally arrived (after my husband checked us in earlier) my key card did not work- so I started to knock on the main entrance door, then use the phone to call, and still nothing. After 5 minutes my husband decided to walk around to another door, so I decided to actually call off my phone, and I explained to the lady that my key card wasn't working and I was a guest so she claimed she was coming to let me in but never did. My husband finally walked up and opened the doors. We waited for the elevator and the lady STILL didn't come in that time. The next day, the same thing happened but at a different door so when we got to the lobby she replaced the key cards.The very next night, same thing, our cards (the replacements ) didn't work and it was POURING down and we had our 2 toddlers, so we walked ALL THE WAY around to the Lobby and they STILL didn't work- the lady was JUST walking up and buzzed us in and she replaced them, but that was our last night there so who knows if they worked or not. Anyways, the only issue with the room was flush one and it overflowed, we literally had to get a plunger. We were barely there, but the key card situation made it irritating. It was okay for the price but wayyyy further than what we realized for it to be apart of "Milwaukee" area, more like Waukesha, Brookfield - it was FAR!