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Quality Inn & Suites Mall of America - MSP Airport

2.5 star property

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Photo gallery for Quality Inn & Suites Mall of America - MSP Airport

Cozy space with a brick wall, large windows, and a fireplace, featuring a desk, chairs, and a flat-screen TV.
Relax in our welcoming lobby, featuring a curved sofa, reception desk, and potted plant.
Relax in a spacious room with a large bed, comfortable seating area, and desk for work or relaxation.
Relax in the hotel's spacious seating area with a long table and comfortable chairs.
Relax by the pool surrounded by comfortable seating and lush greenery.

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Parking available
  • 24/7 front desk

Explore the area

Map
814 East American Boulevard, Bloomington, MN, 55420
  • Great Wolf Lodge Water Park
    ‪11 min walk‬
  • Mall of America
    ‪2 min drive‬
  • Nickelodeon Universe
    ‪2 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Executive Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Mall of America - MSP Airport

Hotel with free breakfast, near Mall of America
This smoke-free hotel features an indoor pool, a fitness centre and self parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Quality Inn & Suites Mall of America - MSP Airport offers 142 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Mall of America - MSP Airport. During your stay, you'll be within walking distance of Mall of America. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Just a 3-minute drive from Mall of America and a few minutes from Nickelodeon Universe
Quality Inn & Suites Mall of America - MSP Airport offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. The business-friendly Quality Inn & Suites Mall of America - MSP Airport also features express check-out, camper van/bus/lorry parking, and a lift. Parking is available for a fee.

This Bloomington hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered extended parking on site (USD 15 per day)
  • RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per day (in/out privileges)
  • Uncovered extended parking fee: USD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Airport Bloomington
Quality Inn Mall America MSP Airport Bloomington
Quality Inn Mall America MSP Airport
Quality Mall America MSP Airport Bloomington
Quality Mall America MSP Airport
Quality Inn & Suites Mall of America - MSP Airport Hotel
Quality Inn & Suites Mall of America - MSP Airport Bloomington

Quality Inn & Suites Mall of America - MSP Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 369 out of 1169 reviews
Rating 8 - Good. 208 out of 1169 reviews
Rating 6 - Okay. 224 out of 1169 reviews
Rating 4 - Poor. 166 out of 1169 reviews
Rating 2 - Terrible. 202 out of 1169 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Noelle

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Terry E.

Liked: Cleanliness, staff & service, room comfort

Short Stay

Short stay, but we enjoyed.
Stayed 1 night in Apr 2025

2/10 Terrible

Leah

Stayed 1 night in Mar 2025

2/10 Terrible

Leah

Disliked: Staff & service
Blonde lady at the front desk was horribly rude. Basically told us to get the f*** out because we “didn’t have a reservation” Refused to even look at our confirmation number with Expedia because she said that’s not going to prove anything and they’re not Expedia. Called the manager the next day and he was able to pull up our reservation right away so he was confused as to why she couldn’t find it. Although, he was very short with us and seemed to be on her side. A terrible all around experience when we always come into places with a smile and good vibes.
Stayed 1 night in Apr 2025

2/10 Terrible

Diego

Stayed 1 night in Apr 2025

8/10 Good

Tara

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Convenient to Mall of America

Hotel ran out of towels not even sure how that happens. One staff member appears to be on the spectrum was a little inappropriate with guest telling things about the hotel. He probably shouldn’t be saying. Hence how we find out there were no hotels pool area was overwhelming smell of chlorine. They also charged me a fee to park in the parking lot that I didn’t find out about until after I got home nothing was said to me in person.
Stayed 1 night in Mar 2025

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Billy

Liked: Staff & service
Disliked: Cleanliness
Stayed 7 nights in Apr 2025

8/10 Good

Billy

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very loud room so I’m guessing it was not insulated very well. Could literally hear every door open and close.
Stayed 4 nights in Apr 2025

4/10 Poor

Mai

Stayed 1 night in Apr 2025

2/10 Terrible

Diane

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Every floor smelled of marijuana. It was nauseating. Old smell mixed with new smell. Dirt all around the floors and under night stands. Everytime you come off the elevator a certain room would open the door to see even when we left at 3 am!! Felt very unsafe and suspicious. Would not recommend any with families or traveling alone. Will never recommend this property.
Stayed 1 night in Apr 2025

2/10 Terrible

Gabriel

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Patricia

Travelled with family
Stayed 2 nights in Apr 2025

2/10 Terrible

Allison

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross

They have an entire parking lot but still wanted paid parking, ok not the worst. Got to the front desk, checked in, mediocre service, not too bad again. But then I noticed the rest. The entire hotel smelled like cigarettes to the point of headaches. We got to our rooms and it still smelled like cigarettes and marijuana. Check the mattresses and they had a giant blood stains on them and the curtains were torn. Immediately felt uncomfortable and went to ask staff for another room hoping it was just bad luck. Front desk girl just seemed annoyed, I showed the photos of the mattress and she gave us another room. We go up to that room, did the usual check and the mattresses had weird mysterious stains along the trim this time and sticky ripped curtains. Didn’t even want to stay, messaged help on the hotels.com website ASAP. Went downstairs and the front desk girl was not there, waited about 5 minutes before she came back. Told her we were leaving, she didn’t ask any questions just said okay have a good day. We left absolutely mortified and like we had been fooled by the photos. Horrible experience I bet we would have gotten bed bugs if we stayed.
Stayed 2 nights in Apr 2025

4/10 Poor

Jinezdaly

Stayed 1 night in Apr 2025

6/10 Okay

Yahya

Travelled with family
Stayed 1 night in Apr 2025

8/10 Good

Machoo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and affordable rooms, kinda stingy on towels in rooms but staff was very friendly and accommodating when asked for more. Pool area could be better maintained, but overall was a nice stay!
Stayed 2 nights in Apr 2025

6/10 Okay

James

Liked: Cleanliness, room comfort

As expected

As to be expected of a lower cost hotel. Didn’t notice when I booked that there was a change for parking. 50$extra was charged to my card. Hopefully I will get 40$ back?
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Was okay I went for one night
Stayed 1 night in Feb 2025

10/10 Excellent

Chazi

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Chazi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2025

4/10 Poor

Dana joseph Lyons

Travelled with partner
Disliked: Cleanliness
They don’t tell you once you check in you have to pay for parking.
Stayed 1 night in Apr 2025