2/10 Terrible
Zachary B.
17 Jun 2025
Disappointing Upkeep
The property, sauna, and boat function as a decent place to stay, but the upkeep seems to be getting away from the property. Examples: - When we got there there were no vacuum marks on the longer pile- Dirty dishes were in the washer- Stove had to be on 550 to cook a pizza- Handles missing on several kitchen drawers- Fridge breaker tripped on two separate occasions overnight- Upstairs bath shower handle broken- Duct tape on the living room furniture- Grass long enough to go to seed- Boat missing cup holders (these are like 5 on ebay)- Hair in the bathroom drawers- Mold in downstairs shower grout- Dead worms in closet inside tackle box smelled like death- Washer listed in amenities and in "amenities use" listing was told not to use- 1/4 tank of gas in boat, no extra in spare tanksThey called a handyman and they did fix a few things and got rid of the smell, but the property was absolutely not read for the price we paid.Got weirder as I asked for a price adjustment and was charged 1500 for a septic failure when the property was fine when we left. I raised questions with VRBO and some outside sources and eventually i was told this was applied to us in error, and it will be refunded. This news came to me first from the Douglas county sheriff who I had been in contact with.I received no apology for the situation, only the refund of the error charge.I will not be staying at any of their properties in the future due to this experience.
Zachary B.
Stayed 4 nights in Jun 2025