Holiday Inn Mobile West I-10 by IHG

3.0 star property

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Photo gallery for Holiday Inn Mobile West I-10 by IHG

Exterior
Outdoor pool
Exterior
Point of interest
Serves breakfast and dinner

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Pet-friendly
  • Gym

Explore the area

View in a map
5465 Hwy 90 West, Mobile, AL, 36619
  • University of South Alabama
    ‪15 min drive‬
  • Dauphin Street
    ‪15 min drive‬
  • Mobile Cruise Terminal
    ‪15 min drive‬
  • Mobile, AL (MOB-Mobile Regional)
    ‪23 min drive‬

Room options

Standard Room, 1 King Bed

8.2 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 Double Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Accessible (Mobility)

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Mobile West I-10 by IHG

Hotel with free parking, in the vicinity of Mobile Bay
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Holiday Inn Mobile West I-10 by IHG offers 159 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Mobile West I-10 by IHG. During your stay, you're just a quick walk from Westgate Plaza. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Hank Aaron Stadium and 10 minutes from Mobile Bay
  • Free local-area shuttle service
  • Pets welcome for a fee
Holiday Inn Mobile West I-10 by IHG offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Mobile West I-10 by IHG. A free area shuttle within 5 mi is available. Self parking is free.

Smoking is allowed in designated areas at this 3-star Mobile hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
5th Avenue Lounge – This lobby lounge serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Cruise terminal shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 5th Avenue Lounge

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • Meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 100 per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 10.00 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Mobile West I-10 by IHG offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Mobile West I-10
Holiday Inn Mobile West I-10
Holiday Inn Mobile West I-10 Hotel
Mobile Holiday Inn
Holiday Inn Mobile West i-10 Hotel Mobile

Holiday Inn Mobile West I-10 by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 365 out of 949 reviews
Rating 8 - Good. 246 out of 949 reviews
Rating 6 - Okay. 158 out of 949 reviews
Rating 4 - Poor. 94 out of 949 reviews
Rating 2 - Terrible. 86 out of 949 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

WILBERT

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Convenient to the interstate 10 to Mississippi and Alabama. Clean rooms, coffee, refrigerator hairdryer, no microwave. Internet/cable not good. Constant interference with reception. Continental breakfast is prepared to individuals choice (limited choice( weekend open breakfast buffet)). Bar and restaurant mixed together.
Stayed 2 nights in May 2025

10/10 Excellent

Miriam

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and the staff super friendly. The breakfast buffet in the morning was very good as well.
Stayed 1 night in May 2025

8/10 Good

BRENT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just okay, lamp didnt work on desk, had to replace, tv cable box went out and had to be replaced, no maid service or clean towels during our 3 night stay.
Stayed 3 nights in May 2025

10/10 Excellent

Korry

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly and helpful!!!
Stayed 2 nights in May 2025

4/10 Poor

Debra

Disliked: Staff & service, property conditions & facilities

The bed broke tv didn’t work

Stayed 1 night in May 2025

4/10 Poor

Mark

Travelled with partner
Disliked: Amenities, property conditions & facilities
The staff were great. Bar and restaurant was realy good. Horel was extremely hot. AC not working in bar and restaurant. Pool not working. Room has leaks. Floor was wet. Clothes were wet from dampness in the room. Spiders in bathroom
Stayed 1 night in May 2025

10/10 Excellent

james

Stayed 2 nights in May 2025

6/10 Okay

TerryT

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Celso

Stayed 1 night in May 2025

4/10 Poor

Kathleen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Marie

Travelled with family
Liked: Cleanliness, amenities
The location was okay. Poop empty of water and shower kept breaking
Stayed 1 night in May 2025

10/10 Excellent

Alicia

Liked: Amenities
Great stay loved it !
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

My trip was great, relaxing, comfortable and great staff. This is my #1 hotel to stay at. I love the breakfast they have.
Stayed 3 nights in May 2025

4/10 Poor

Kathleen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not enough staff to clean and provide basic servic

The room was clean upon arrival, but there was not any cleanup service during my 3 night stay. After the second night I asked the front desk to have a full service cleaning. Later that night when we returned to room, there had still not been any cleanup service provided. The phone was not connected in the room and I was unable to notify the front desk until the next morning, in person. Once I informed them about the absence of service, the 2 female workers said there was a staff shortage due to 3 staff members calling out and offered their apologies. I was so disappointed with the service, I forgot to let them know the phone service was out in my room. In addition, I attempted to attend breakfast on my second day, but the majority of the trays were empty. I was told they would be re-filled shortly. I waited for some time, before deciding to just have a biscuit. Lastly, I think it would be a good idea to rid the hotel of the carpet, because it gives off a musty scent and not in a good way.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. The room was very clean and the beds were super soft and comfortable. The hotel was very quiet. We would definitely stay here again.
Stayed 1 night in May 2025

8/10 Good

brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was comfortable and nice.
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The rooms are very nice and the beds are comfortable
Stayed 1 night in May 2025

2/10 Terrible

Remy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pool was not operational
Stayed 2 nights in May 2025

10/10 Excellent

Donnie

Stayed 1 night in Apr 2025

4/10 Poor

Dean

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Was given a room was either already occupied (324) or had not been cleaned from previous stay. Bed was not made and dirty towels on floor and bathroom counter. Was given a different room (524) that was clean but A/C was not working, short cycling on and off and barely cooled. Building in general poorly maintained.
Stayed 1 night in May 2025

8/10 Good

Kelly

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Alice and Douglas

Liked: Amenities
dining
Stayed 3 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025