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Holiday Inn Mobile West I-10 by IHG

3.0 star property

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Photo gallery for Holiday Inn Mobile West I-10 by IHG

Exterior
Exterior
Property amenity
Standard Room, 2 Queen Beds | Premium bedding, pillow-top beds, desk, soundproofing
Nightclub

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
5465 Hwy 90 West, Mobile, AL, 36619
  • Place, Westgate Plaza
    ‪5 min walk‬
  • Place, Mobile Cruise Terminal
    ‪12 min drive‬
  • Place, University of South Alabama
    ‪13 min drive‬
  • Airport, Mobile, AL (MOB-Mobile Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, soundproofing

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, desk, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, pillow-top beds, desk, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility)

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility)

Premium bedding, pillow-top beds, desk, soundproofing

Standard Room, 1 Double Bed, Accessible (Mobility)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, desk, soundproofing

Standard Room

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillow-top beds, desk, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, soundproofing

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Mobile West I-10 by IHG

Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Holiday Inn Mobile West I-10 by IHG offers 159 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Mobile West I-10 by IHG. During your stay, you're just a quick walk from Westgate Plaza. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Mobile Bay and 12 minutes from Spring Hill College
  • Free local-area shuttle service
  • Pets welcome for a fee
Holiday Inn Mobile West I-10 by IHG offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Mobile West I-10 by IHG. A free area shuttle within 5 mi is available. Self parking is free.

Smoking is allowed in designated areas at this 3-star Mobile hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
5th Avenue Lounge – This lobby lounge serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Cruise terminal shuttle (surcharge)
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 5th Avenue Lounge

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • Meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 100 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 10.00 per person
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Mobile West I-10 by IHG offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in June and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Mobile West I-10
Holiday Inn Mobile West I-10
Holiday Inn Mobile West I-10 Hotel
Mobile Holiday Inn
Holiday Inn Mobile West i-10 Hotel Mobile

Holiday Inn Mobile West I-10 by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 398 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 101 out of 1001 reviews
Rating 2 - Terrible. 88 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Linda

Stayed 1 night in Nov 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Great Breakfast! Clean and lots of room!
Stayed 1 night in Nov 2025

4/10 Poor

Melanie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was ok , you eat the same breakfast every morning
Stayed 4 nights in Nov 2025

10/10 Excellent

Angela

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very nice. Comfortable beds. Breakfast was well stocked and worth the extra $5 fee per person. Will definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia, West Melbourne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fast and easy check-in.
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffett food was sittin outt to long so it was not fresh.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities
Staff was super friendly
Stayed 1 night in Oct 2025

8/10 Good

Sara, Baltimore

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had good traffic and arrived 1 hour before check in but was allowed to check in early, had extremely early morning flight and check out was easy, regardless of the time.
Stayed 1 night in Oct 2025

10/10 Excellent

Schwayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Ersan

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Sep 2025

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness
The hotel double charged my credit card. When I brought it to their attention they reversed the charges. However, it felt like they have dishonest business practices. In addition, the floor that I was on had a mildew odor that greeted you when you got off the elevator. It was a very unpleasant smell.
Stayed 3 nights in Oct 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities
We brought the grandkids there to swim in the pool but little do we know that pool had closed for the season. Michelle helped us find a nearby property and refunded our money in full. We will definitely be back to this hotel. Thank you for all that you did for us that day.
Stayed 1 night in Oct 2025

2/10 Terrible

Toni

Stayed 2 nights in Jul 2025

4/10 Poor

Sydney

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this hotel was the staff. The dirtiest Holiday Inn I have ever stayed in!
Stayed 1 night in Oct 2025

6/10 Okay

Montoya

Stayed 3 nights in Oct 2025

10/10 Excellent

Schwayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Lydia, Attalla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were super soft and Kayla went above and beyond to help us out.
Stayed 1 night in Sep 2025

8/10 Good

Marianne

Business traveller
Liked: Staff & service, room comfort

Hotel stay

Location is great. Our seminar was in the same location, that's why we stayed there. The hotel is older and in need of maintenance. The bed, toilet, and shower were clean. Room had not been vacuumed and bathroom floor was not mopped. Room had mold on the ceiling. Restaurant food was excellent. A wedding had been booked in the room next to the seminar which proved to be challenging. The air conditioner in the seminar room was broken . The staff is excellent and friendly. Sadly, it is obvious the hotel is understaffed, putting a lot of stress on those who are working.
Stayed 2 nights in Jul 2025

6/10 Okay

Lindsey

Liked: Cleanliness, property conditions & facilities, room comfort
The room was clean but smelled a bit like a sewer.
Stayed 2 nights in Aug 2025

10/10 Excellent

Schwayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Rochelle

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was decent. The staff was friendly. The room itself was dusty and the shower curtain smelled moldy. There’s was dust on the tables and counters.
Stayed 1 night in Aug 2025

4/10 Poor

Jaime, New Braunfels

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
RUN, DON’T STAY HERE ….Hotel is VERY OUTDATED , smells muggy and moldy. AC vents appeared black and moldy , tub was ugly with rusty areas and one corner of tub has black stain . I would not step On carpet was tearing and d looked so old and flat, I wore sandals all the time as not to touch carpet or bathroom floor. Pool has oily foam and looked like someone had vomited in pool , was filth and dirty. We almost left but was late and we were very tired . I would NEVER EVER stay here again for the price. Pictures look good but it’s just lipstick on a HORRIBLE PIG. RUN DONT STAY HERE AND DONT BELIEVE THE 10 out 10 ratings .
Stayed 1 night in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 16 nights in May 2025