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Servatur Riosol

3.0 star property

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Exterior
Reception
Exterior
2 bedrooms, in-room safe, free WiFi, bed sheets
2 bedrooms, in-room safe, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
C/ Isla De Lobos Nº1, Puerto Rico, Mogan, Gran Canaria, 35130
  • Amadores Beach
    ‪12 min walk‬
  • Puerto Rico Beach
    ‪12 min walk‬
  • Playa del Cura
    ‪17 min walk‬
  • Las Palmas (LPA-Gran Canaria)
    ‪37 min drive‬

Room options

View all photos for Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 2 Adults

2 bedrooms, in-room safe, free WiFi, bed sheets

Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 2 Adults

  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 1 Adult

2 bedrooms, in-room safe, free WiFi, bed sheets

Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 1 Adult

  • Ocean view
  • Sleeps 1
  • 2 Single Beds

View all photos for Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 3 Adults

2 bedrooms, in-room safe, free WiFi, bed sheets

Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 3 Adults

  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 2 Adults+ 1 Child

2 bedrooms, in-room safe, free WiFi, bed sheets

Premium One Bedroom Apartment with Balcony, Sea View and Air Conditioning 2 Adults+ 1 Child

  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room with Balcony, Sea View and Air Conditioning 1 Adult

2 bedrooms, in-room safe, free WiFi, bed sheets

Superior Double Room with Balcony, Sea View and Air Conditioning 1 Adult

  • Beach view
  • Sleeps 1
  • 2 Single Beds

View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 3 Children

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 3 Children

  • Beach view
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Superior Double Room with Balcony, Sea View and Air Conditioning 2 adults

2 bedrooms, in-room safe, free WiFi, bed sheets

Superior Double Room with Balcony, Sea View and Air Conditioning 2 adults

8.0 out of 10
Very good
(1 review)
  • Beach view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Small Balcony and Sea View 1 Adult

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Small Balcony and Sea View 1 Adult

  • Ocean view
  • Sleeps 1
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Small Balcony 2 Adults + 1 Child

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Small Balcony 2 Adults + 1 Child

  • Sleeps 3
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Small Balcony and Sea View 2 Adults + 1 Child

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Small Balcony and Sea View 2 Adults + 1 Child

  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Small Balcony and Sea View 2 Adults

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Small Balcony and Sea View 2 Adults

  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults

  • Ocean view
  • Sleeps 2
  • 2 Single Beds and 1 Double Bed

View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 1 Adult

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 1 Adult

  • Ocean view
  • Sleeps 1
  • 2 Single Beds and 1 Double Bed

View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 2 Children

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 2 Children

  • Ocean view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 1 Child

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 1 Child

  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Double Bed

View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 4 Adults + 2 Children

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 4 Adults + 2 Children

  • Beach view
  • Sleeps 6
  • 2 Single Beds and 1 Double Bed

View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 4 Adults + 1 Child

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 4 Adults + 1 Child

  • Beach view
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 5 Adults + 1 Child

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 5 Adults + 1 Child

  • Beach view
  • Sleeps 6
  • 2 Single Beds and 1 Double Bed

View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 4 Children

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 2 Adults + 4 Children

  • Beach view
  • Sleeps 6
  • 2 Single Beds and 1 Double Bed

View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults

  • Beach view
  • Sleeps 3
  • 2 Single Beds and 1 Double Bed

View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults + 1 Child

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults + 1 Child

  • Beach view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 4 Adults

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 4 Adults

  • Beach view
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults + 3 Children

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults + 3 Children

  • Beach view
  • Sleeps 6
  • 2 Single Beds and 1 Double Bed

View all photos for Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults + 2 Children

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic Two Bedrooms Apartment with Balcony Sea View and Air Conditioning 3 Adults + 2 Children

  • Beach view
  • Sleeps 5
  • 2 Single Beds and 1 Double Bed

View all photos for Classic Double Room with Small Balcony 2 Adults

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic Double Room with Small Balcony 2 Adults

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room with Small Balcony, Sea View 1 Adult

Beach/ocean view

Classic Double Room with Small Balcony, Sea View 1 Adult

  • Ocean view
  • Sleeps 1
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 1 Adult

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 1 Adult

  • Ocean view
  • Sleeps 1
  • 2 Single Beds

View all photos for Classic Double Room with Small Balcony, Sea View 2 Adults

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic Double Room with Small Balcony, Sea View 2 Adults

  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 2 Adults+ 1 child

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 2 Adults+ 1 child

  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 2 Adults

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 2 Adults

  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room with Small Balcony 1 Adult

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic Double Room with Small Balcony 1 Adult

  • Sleeps 1
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Balcony and Sea View 3 Adults

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Balcony and Sea View 3 Adults

  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Balcony and Sea View 2 Adults+2 children

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Balcony and Sea View 2 Adults+2 children

  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Balcony and Sea View 4 Adults

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Balcony and Sea View 4 Adults

  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Balcony and Sea View 3 Adults +1 child

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Balcony and Sea View 3 Adults +1 child

  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Small Balcony 1 Adult

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Small Balcony 1 Adult

  • Sleeps 1
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Small Balcony 2 Adults

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Small Balcony 2 Adults

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 3 Adults

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 3 Adults

  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 2 Adults+ 2 children

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 2 Adults+ 2 children

  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 3 Adults + 1 Child

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Balcony Sea View and Air Conditioning 3 Adults + 1 Child

  • Ocean view
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Balcony and Sea View 1 Adult

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Balcony and Sea View 1 Adult

  • Ocean view
  • Sleeps 1
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Balcony and Sea View 2 Adults+1 child

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Balcony and Sea View 2 Adults+1 child

  • Ocean view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic One Bedroom Apartment with Balcony and Sea View 2 Adults

2 bedrooms, in-room safe, free WiFi, bed sheets

Classic One Bedroom Apartment with Balcony and Sea View 2 Adults

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

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About this property

Servatur Riosol

Family-friendly hotel with 2 outdoor pools and fitness centre
This hotel features 2 outdoor pools, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar and a children's pool. Weekly housekeeping is available.
Servatur Riosol offers 259 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and a safe. Rooms open to furnished balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is provided on a weekly basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool.

Our customers tell us that they can't get enough of the helpful staff at Servatur Riosol. During your stay, you'll be within walking distance of Puerto Rico Beach. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Amenities include laundry facilities and a terrace
  • On-site recreation includes a gym
  • Just a 4-minute drive from Amadores Beach and a few minutes from Puerto Rico Beach
Some rates at Servatur Riosol are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Servatur Riosol, you'll find 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

The family-friendly Servatur Riosol also features a terrace, laundry facilities, and pool umbrellas.

Smoking is allowed in designated areas at this 3-star Mogan hotel.

Le Principal – This buffet restaurant serves breakfast, lunch and dinner.
Bar Piscina – On-site bar. Open daily.

All-inclusive details

All-inclusive room rates at Servatur Riosol are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and beverages included

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bar Piscina
  • Le Principal

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Games
  • Gym
  • Table tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift
  • Tile flooring in room

More

  • 6 floors
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV

Food and drink

  • Electric kettle

More

  • Access via exterior corridors
  • Fan
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s Half Board rate plans exclude beverages.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 150 per stay
  • A tax is imposed by the city: EUR 0.16 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number H-35-1-000201
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Riosol
Riosol Hotel
Riosol Hotel Mogan
Riosol Mogan
Riosol Hotel
Servatur Riosol Hotel
Servatur Riosol Mogan
Servatur Riosol Hotel Mogan

Servatur Riosol Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 189 out of 888 reviews
Rating 8 - Good. 408 out of 888 reviews
Rating 6 - Okay. 167 out of 888 reviews
Rating 4 - Poor. 80 out of 888 reviews
Rating 2 - Terrible. 44 out of 888 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Linda

Riosol was better than expected, rooms needed a face lift but pool area was great pool was nice and warm
Stayed 3 nights in Feb 2025

10/10 Excellent

maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Amazing value and quality hotel.

Stayed 5 nights in Mar 2025

10/10 Excellent

Maria

Stayed 7 nights in Feb 2025

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort

Ideal location

We’ve stayed here a number of times over the past 20 years hotel is looking a little tired although very clean and location is ideal for us . Needs an upgrade which I believe now servatur have purchased it will happen .
Stayed 14 nights in Feb 2025

10/10 Excellent

Einar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jan 2025

10/10 Excellent

Einar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine hotel. Professional and friendly staff. Good and professional entertainment. Good food.
Stayed 3 nights in Feb 2025

10/10 Excellent

Malcolm

Stayed 1 night in Jan 2025

6/10 Okay

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Violet

Liked: Cleanliness
Disliked: Property conditions & facilities

Poor accommodation. Wont let me post pictures.

We went half board the hotel was very busy, meals were buffet, food was of great choice but not so hot, christmas dinner was the best of all and served hot, staff i cannot fault they were very efficient both dining and cleaning staff, we did complain about no lighting outside on the stairway 4 times it was very dark and dangerous, the apartment was in need of renovation it was very worn out and old where some areas had bad repairs done with mould also in areas, the smell from the sewage drain was sickening we had to deal with that ourselves, only 1 elevator was in use the whole time we were there.
Stayed 7 nights in Dec 2024

8/10 Good

Pamela

Stayed 7 nights in Nov 2024

8/10 Good

Sandy

Travelled with family and small children
Liked: Staff & service, amenities
After reading the negative reviews I became really anxious about my family holiday, to the point where I almost cancelled! I’m so pleased I didn’t because we had the most amazing time! The staff were incredible and views were spectacular. It’s a lovely downhill walk to Amadores Beach which is sensational and walking enthusiasts will enjoy the uphill challenge back up however for those of you not fancying an uphill climb, a taxi rank is nearby and only costs €4-5 for the journey! There were no issues with the lift when we got there and the mini disco is great entertainment for kids. The breakfast selection is wonderful! We loved having the sun loungers on our balcony and the Solarium is a wonderfully tranquil part of the hotel where you can chill out. I’d definitely come again :)
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hannah

Stayed 7 nights in Sep 2024

2/10 Terrible

Dani

Disliked: Cleanliness, property conditions & facilities
Room smelt of sewage, as well as the hotel itself. Couldn’t have the window open as the smell was so bad, Derelict rooms, boarded up windows. Fan held together with tape. Bugs in the room. No air con 1 lift working Awful
Stayed 4 nights in Sep 2024

10/10 Excellent

stephen

Travelled with partner
Liked: Staff & service
Hotel is a bit dated in places also only 1 lift working while we stayed at the hotel also stairs to climb with luggage to get to rooms as no walkways along each floor
Stayed 1 night in Aug 2024

6/10 Okay

Paul

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Great view across Puerto Rico bay. Good local amenities. Pool management could be better; too many people allowed to leave towels on sunbeds all day without even using them once.
Stayed 7 nights in Jul 2024

6/10 Okay

Nicky

Travelled with family
Disliked: Property conditions & facilities, room comfort

One Night Stay

Stayed here for one night before we moved to another hotel. Bar and pool area is nice. Rooms are extremely dated with no air con. As I was checking out a father was at reception complaining water was running down the wall into a socket where his daughter was sleeping. Things got heated and the receptionist and father stepped outside to finish the conversation. Last I heard was the father telling the receptionist to take a step back and cool down. Glad to be out of there.
Stayed 1 night in Jul 2024

6/10 Okay

andy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff are great, they work really hard and are keeping this place going. The hotel I would expect was previously a 4* but it is very tired now and needs work doing to keep it at 3*. My son left his iPad in the snack area, it was safely put behind reception by the staff for us to collect later, the staff were brilliant for our stay, hard working and friendly despite all the issues they have to face with problems of a hotel that has seen better days - big up to the staff at Riosol.
Stayed 3 nights in Jul 2024

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

4/10 Poor

Andi

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No courtesy transport to and back from peurto rico, dinning staff and food was 4 out 5 for service, staff cleaning tables, all the bottom panes of glass were broken around the restaurant. A few cockroaches in the room was upsetting hence the low score. The balcony area was run down, the rooms were too hot and only one fan in the room was limited the opportunity to cool down, the reception staff were great and sadly the local europa shopping centre was just awful
Stayed 1 night in Jul 2024

2/10 Terrible

ANTHONY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely disgusting and awful place

This hotel was extremely tired. I was not a tall representative of the photos shown in your Hotels.com listing. I’ve stayed at many hotels before using your service. This is my worst experience ever. I only stayed two days even though I had to pay for a week and booked somewhere else because it was just truly disgusting. It cost over €800 of wasted money never ever boo here
Stayed 7 nights in Jun 2024

4/10 Poor

Desmond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad

Don’t go
Stayed 1 night in Jun 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We really loved staying here - the only thing I would suggest is hand rails on the stairs down to the rooms….some stairs are very ‘wonky’
Stayed 5 nights in May 2024