8/10 Good
Helen
Travelled with family, Travelled with family and small children
26 May 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Read a lot of reviews before booking which really helped. Overall a great experience. The immediate surroundings of the hotel are nothing to shout about, but 15-30 mins away by taxi you have some great exploring at your doorstep.
The good....super friendly and helpful staff overall
The cleaning, pool and restaurant staff were especially friendly. Really clean and lovely rooms. Pools are lovely (but cold!). Beach maintained daily (they can't help if lots of seaweed washes up) . Lovely to explore Sousse and Monastir. Stunning old city walls and fun to explore the Medina shops. Didn't find too pushy. Also did camel trip booked through the hotel which was really fun (they will try get you to tip/spend extra along the way, but as long as you expect that it's all ok). There were horse and cart rides outside the hotel (just make sure you haggle the price down). Im coeliac and they did cater to gluten free, which was great. Could have offered more choice, but the main thing was I wasn't contamination! Win.
Wasn't so impressed.....kids club. Limited resources and didn't feel like they really tried to engage with my 4 year old. Not being all inclusive made food choices limited as there were restaurants we couldn't eat in! Saying that it worked out cheaper for us as they allowed our small children to eat the buffet for free, which if wed gone all inclusive even my 18month old was going to be charged £50 a day for!
Overall lovely experience and beautiful hotel.
Helen
Stayed 9 nights in May 2025
