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JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

5.0 star property
VIP Access

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Photo gallery for JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

Outdoor pool, free pool cabanas, pool umbrellas
Property video
4 bars/lounges, swim-up bar, poolside bar, beach bar
Outdoor pool, free pool cabanas, pool umbrellas
Suite, Oceanfront (Penthouse, Butler Service) | Down duvets, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included

Explore the area

View in a map
Rose Hall Main Road, Montego Bay, Saint James
  • Place, Rose Hall Great House
    ‪9 min drive‬
  • Place, Doctor's Cave Beach
    ‪23 min drive‬
  • Place, Montego Bay Cruise Ship Terminal
    ‪30 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite

Down duvets, minibar, in-room safe, desk

Suite

9.2 out of 10
Wonderful
(44 reviews)
  • 64 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View

Suite, Ocean View | Down duvets, minibar, in-room safe, desk

Suite, Ocean View

9.0 out of 10
Wonderful
(36 reviews)
  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Butler Service)

Down duvets, minibar, in-room safe, desk

Suite, Oceanfront (Butler Service)

9.2 out of 10
Wonderful
(24 reviews)
  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Pool View

Down duvets, minibar, in-room safe, desk

Suite, Pool View

8.0 out of 10
Very good
(3 reviews)
  • 64 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Penthouse, Butler Service)

Suite, Oceanfront (Penthouse, Butler Service) | Down duvets, minibar, in-room safe, desk

Suite, Oceanfront (Penthouse, Butler Service)

  • 64 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Promo)

Down duvets, minibar, in-room safe, desk

Suite (Promo)

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About this property

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive

Adults-only beachfront property with outdoor pool
Catch some rays at the beach or spend the day relaxing at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
JOIA Rose Hall by Iberostar - Adults Only - All Inclusive offers 295 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 19 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy. Guests under 18 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at JOIA Rose Hall by Iberostar - Adults Only - All Inclusive. During your stay, you'll be close to Rose Hall Great House. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Italian cuisine at La Toscana, one of the property's 5 restaurants and 4 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with facials, thalassotherapy or body scrubs at Spa Sensations
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Jamaica Beaches and 8 minutes from Rose Hall Great House
JOIA Rose Hall by Iberostar - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At JOIA Rose Hall by Iberostar - Adults Only - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

Free breakfast is available daily. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, outdoor tennis courts and a hot tub. You'll have access to the outdoor pool and health club at a partner property. Self parking and valet parking are free.

This 5-star Montego Bay property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
La Toscana – This restaurant specialises in Italian cuisine and only serves dinner.
Palau Gourmet – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
Kiniro – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Galleon Surf and Truf – This steakhouse only serves dinner. Reservations are required. Open daily.
Jamaicano Port María – This restaurant only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Football
Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • 4 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Galleon Surf and Truf
  • Jamaicano Port María
  • Kiniro
  • La Toscana
  • Palau Gourmet

Things to do

  • 18-hole adjacent golf course
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Tennis lessons
  • Windsurfing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 19 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Outdoor treatment areas
  • Sauna
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Iberostar Grand Rose Hall All Inclusive
Iberostar Grand Rose Hall Adults Only All Inclusive
JOIA Rose Hall by Iberostar Adults Only All Inclusive

JOIA Rose Hall by Iberostar - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 699 out of 1004 reviews
Rating 8 - Good. 179 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna, Newark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I celebrated our 25th anniversary at Iberostar. The resort is beautiful and staff exceptional. We enjoyed the resort amenities and on beach location. We will be back!
Stayed 8 nights in Aug 2025

6/10 Okay

winston

Stayed 6 nights in Sep 2025

10/10 Excellent

Bobby

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and customer service was A1
Stayed 3 nights in Sep 2025

8/10 Good

Melvin, Richmond

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is what we expected. Beautiful ocean view/pool view. Plenty of space to stretch out on the beach and around the pool. The only real negative we had was the bathroom towels which were a bit hard, the bed was comfy and the food was good as well all over the property.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay. Great staff, beautiful facilities.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very classy place for honeymooners.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sheng G

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I didn't like that it was old and you could tell. The staff was great though. There weren't many activities which was a shame. I also didn't like that there was a lot of construction, one elevator was down the whole time and one of the days, both elevators were down so we had to use stairs and our room was on the top floor. Also a shame that their restaurants fill out so fast, hard to get in. Their french restaurant didn't have the lamb rack which is my favorite dish, another shame. They need more sweets/cakes too, those options were very limited.
Stayed 4 nights in Sep 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food staff everything was great
Stayed 5 nights in Sep 2025

10/10 Excellent

Alec Gray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort made you feel very special. They always were so happy to give you or help you with anything you needed. Our stay was wonderful and I would definitely come back again. I never wanted to leave my fiancé and I got engaged and they made it the most magical night of our lives so grateful for everything that they have done for us.
Stayed 6 nights in Aug 2025

2/10 Terrible

Emilia

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
This resort has both good and bad sides. The property itself is beautiful – the pools are amazing, the beach is nice (though not the best), and the restaurants serve good food. However, the service was very disappointing and absolutely not what you expect from a 5-star resort. Only about 15–20% of the staff were attentive and polite; the majority were slow, unhelpful, and sometimes outright rude, even when asking for something basic like water. Service in the restaurants, bars, and buffet was extremely slow. One restaurant requires reservations, but in the others, we waited up to an hour just to be seated. Even at breakfast, we had to wait to be seated, and the hostess was often missing from her station. Another big issue is that they don’t provide bottled water or straws anywhere on the property. For a luxury resort, this is unacceptable. Housekeeping and room service were also very poor. Our room was not clean upon arrival, and throughout our stay service remained slow and unfriendly. The steakhouse was the worst experience – the hostess (Tasha) and her manager were unprofessional. Despite having a confirmed reservation from the feedback department, we were told we didn’t have one and were placed on a waiting list. This felt dishonest and was by far the worst service I’ve ever experienced at a resort. Overall, the management urgently needs to take action. The location and facilities are beautiful, but the lack of proper service, bottled water, and basic hospitality stan
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay this year. We didn’t hesitate to go back. At check-in, Donnae remembered us and even gave us an upgraded room. After checking us in, she walked us to our room making us feel welcome and completely at home. Then, of course, we made our way down to the pool bar where Shevaughn and Travis remembered us as well. Those two really know how to make a good time as well as being prompt with service. I highly recommend this resort. We may very well go a third time before the year’s end.
Stayed 5 nights in Sep 2025

10/10 Excellent

Karen Elaine

Travelled with family
Liked: Cleanliness, staff & service
Lovely property. Staff was great. Will go again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nadine Nisha, Farmingdale

Stayed 3 nights in Sep 2025

10/10 Excellent

Monica, CROFTON

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff were top notch. The Iberostar Grand (JOIA) is my absolute favorite MoBay resort.
Stayed 3 nights in Sep 2025

10/10 Excellent

Naomi Graupier

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property it’s beautiful and clean; and the staff members are very welcoming.the food was delicious with a big variety.
Stayed 1 night in Aug 2025

10/10 Excellent

Michele Francoise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 4 nights in Aug 2025

10/10 Excellent

Damian

Stayed 3 nights in Aug 2025

10/10 Excellent

Alysha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Aug 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Ranaya Armani

Liked: Amenities
Loved this resort the staff was so friendly and nice always available to help the suites was beautiful and clean will be back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rodney Depriest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property! We had a great time!
Stayed 3 nights in Aug 2025

10/10 Excellent

Deris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean and safe.
Stayed 5 nights in Aug 2025

8/10 Good

Yailemy, Miami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Si buscas un lugar tranquilo quizás pueda ser este lo que buscar, lo mantienen en buenas condiciones pero hay cosas que necesitan ser resaltadas para quien pueda servirle. Tome una habitación con butler para hacer que mi estancia fuera más cómoda eran muy amables pero realmente el trabajo lo tenía que hacer yo, la comida fue espectacular en cada uno de los restaurantes pero hasta para esperar un vaso de agua era agobiante en la mayoría de las ocasiones, hay muchas cosas que perfeccionar no lo llamaría un hotel 5 estrellas para que otros clientes no crean que pagan por algo de ese nivel
Stayed 2 nights in Aug 2025

10/10 Excellent

Valeresa L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

LaTisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025