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Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Poolside bar
Front of property – evening/night
View from property
Free daily buffet breakfast
Free minibar, in-room safe, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
  • Whitter Village
    ‪3 min walk‬
  • Blue Diamond Shopping Centre
    ‪4 min walk‬
  • Doctor's Cave Beach
    ‪7 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪6 min drive‬

Room options

Junior Suite, Courtyard View (E)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (C)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (Elite Club, E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, U)

9.4 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

7.8 out of 10
Good
(11 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View, U)

8.8 out of 10
Excellent
(28 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Tropical View, C)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (L)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

8.4 out of 10
Very good
(139 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Tropical View, B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (E)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

9.0 out of 10
Wonderful
(48 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Tropical View, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | C)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

Suite Junior with Garden View

  • Sleeps 3
  • 2 Double Beds

Suite Premium with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Premium with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Suite Junior with Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Jamaica - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Hotel Riu Palace Jamaica - Adults Only - All Inclusive. During your stay, you're just a quick walk from Jamaica Beaches. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include 5 restaurants, 2 swim-up bars and a poolside bar
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Indulge with massages, facials or body scrubs at Renova Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and volleyball
  • Guests have great things to say about the proximity to the airport and the pool
  • Steps from Jamaica Beaches and 9 minutes by car from Rose Hall Great House
Hotel Riu Palace Jamaica - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and Access to hot tub. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. A nightclub, a sauna, and spa services are also featured at the luxury Hotel Riu Palace Jamaica - Adults Only - All Inclusive. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4.5-star Montego Bay property.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM. The property hosts a free manager's reception daily.
Montego Bay – This buffet restaurant serves breakfast, lunch and dinner.
LAcquedotto – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Krystal – This theme restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Seaside – This steakhouse only serves dinner. Open daily.
Zen – This theme restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 2 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • LAcquedotto
  • Montego Bay
  • Seaside
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 963 out of 1509 reviews
Rating 8 - Good. 324 out of 1509 reviews
Rating 6 - Okay. 123 out of 1509 reviews
Rating 4 - Poor. 55 out of 1509 reviews
Rating 2 - Terrible. 44 out of 1509 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Mar 2025

6/10 Okay

Kanika

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I liked RIU Palace but I most likely won’t return. Pro’s- I felt really safe there and the workers are amazing! They are truly top tier, providing excellent customer service! Con’s- the rooms could use some remodeling, it was very outdated furniture. Our shower door wouldn’t close fully and there wasn’t anywhere in the shower area to hang washcloths. A lot of chipped paint around as well. The food was very good, but I wasn’t able to enjoy any of the specialty restaurants because they have to be pre booked which I was unaware of. I had the desk attendant help squeeze me into the steakhouse for my Birthday celebration and he assured me that I was booked only to be told on that night that I wasn’t on the list. I was really bummed out about that. I also wouldn’t recommend this resort if you are looking for relaxation. It gets very loud at night from the parties and it’s a lot of street noise as well and barking dogs at night.
Stayed 5 nights in Apr 2025

8/10 Good

Mystique, Palmdale

Stayed 3 nights in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Rohan

Stayed 5 nights in Aug 2024

10/10 Excellent

Joseph, Cincinnati

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As advertised - awesome staff.
Stayed 7 nights in Apr 2025

10/10 Excellent

tammie

Stayed 4 nights in Apr 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. This helped with a relaxing vacation.
Stayed 4 nights in Apr 2025

8/10 Good

Stephen

Stayed 5 nights in Mar 2025

10/10 Excellent

Hayley

Stayed 5 nights in Apr 2025

8/10 Good

Garesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Charles Earl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanseness, friendliness of staff. Stayed 7days. There was a variety of food, however, the food was cold.
Stayed 7 nights in Apr 2025

6/10 Okay

Orlando Riega

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
No hot water first day, never put the twin beds together to create a king.
Stayed 3 nights in Apr 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Janika

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room 3001 had a lot of Roaches. It was so bad that I found one inside of my suitcase. a staff member came to the room with bug spray. My husband requested that our room be changed. I felt very uncomfortable and unable to sleep with the idea of so many bugs. This was within the first few hours of being on the property. I also don't appreciate that my room was facing the street, hotel entrance and some sort of huts across the street. I expected to see a garden with my garden view. The view in room 2010 which we we're switched to was no better. I had to complain multiple times about the room not having any hot water. Most of the trip the shower water was cold. The front desk wasn't very accommodating at all. The gym was run down and dusty. It was very small and could fit about 8-10. The Italian restaurant didn't appear to have power the first night. All of the food and the space in the restaurants that require a reservation was mediocre. They limit the amount of food you can order and it felt rushed. There's 4 restaurants and the buffet. Bartender Winston at the pool was great! he went above a beyond. Server Alex was sweet. Waiter Jamar was great! Denaro,Tevin, CJ, Genius and Bubbles did great. I'm not sure where the lifeguard staff stay but I had to pull a man from under the pool and drag him while yelling. I won't return to this resort ever again. I slipped and fell in the pool bathroom. I asked the towel attendant for help and she told me to find staff with a brown shirt.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alan

Stayed 4 nights in Mar 2025

10/10 Excellent

William, Greensboro

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Great food and the staff were amazing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Suluki Nasir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Birthday trip Great customer service Entertainment was awesome Food was delicious Just need some elevators
Stayed 6 nights in Mar 2025

8/10 Good

Ashley Milian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment “Very Good”. Buffet very good. Specialty Dining- Mediocre (at best). Cleaning Service was “Very Good”. Rooms were outdated however were clean. Overall my husband and I enjoyed our experience. The morning breakfast and lunch staff were ever attentive to our needs and extremely pleasant over all. We will be back.
Stayed 7 nights in Mar 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect resort. Ocean was not really usable due to lime rock muck in water. Like walking in pudding
Stayed 4 nights in Mar 2025

10/10 Excellent

Tierra Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great. The entertainment was great.
Stayed 4 nights in Mar 2025

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like that the elite property was close to the smoking area. Like the proximity to the ocean. Liked multiple pools.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa Jean, Laconia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, well organized and clean.
Stayed 6 nights in Mar 2025

10/10 Excellent

sharonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Riu Palace was amazing. We arrived at the property early and they were able to accommodate an early check in at 11 am. They were also able to place our rooms near each other although we had four separate bookings. Staff were very friendly and attentive. Food choices were great - especially on Sunday “seafood night.” Will return in future
Stayed 4 nights in Mar 2025

8/10 Good

gaymon

Stayed 3 nights in Mar 2025