The Cardiff Hotel & Spa

Property class: 4.5

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Photo gallery for The Cardiff Hotel & Spa

Terrace/patio
In-room safe, desk, blackout curtains, iron/ironing board
Breakfast, lunch, dinner served; local and international cuisine
Front of property – evening/night
Breakfast, lunch, dinner served; local and international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
8 Riketts Ave., Runaway Bay, Saint Ann
  • Place, Runaway Bay Beach
    ‪13 min walk‬
  • Place, Cardiff Hall Beach
    ‪20 min walk‬
  • Place, Ocean View Beach
    ‪20 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪56 min drive‬

Room options

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • Bay view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Garden View

8.8 out of 10
Excellent
(15 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

Suite, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Deluxe Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

The Cardiff Hotel & Spa

Hop on The Cardiff Hotel & Spa's free shuttle to the beach or pamper yourself at the resort's full-service spa.
The Cardiff Hotel & Spa offers 56 accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Runaway Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an outdoor pool, a steam room and a fitness centre.
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at The Cardiff Hotel & Spa. During your stay, you'll be within walking distance of Runaway Bay Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Isabella's
  • Take a swim in the outdoor pool
  • Indulge with body scrubs, manicures and pedicures or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Within a 15-minute walk of Runaway Bay Beach and Flavours Beach
  • Free beach shuttle service
For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Cardiff Hotel & Spa such as an outdoor pool and a fitness centre.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury resort also offers a steam room, a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Runaway Bay resort.

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM.
Isabella's – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
On-site venue No. 2 – bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Isabella's

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Cardiff Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cardiff Hotel Runaway Bay
Cardiff Runaway Bay
Cardiff Hotel
The Cardiff Hotel Spa
The Cardiff Hotel & Spa Resort
The Cardiff Hotel & Spa Runaway Bay
The Cardiff Hotel & Spa Resort Runaway Bay

The Cardiff Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 136 out of 314 reviews
Rating 8 - Good. 109 out of 314 reviews
Rating 6 - Okay. 40 out of 314 reviews
Rating 4 - Poor. 18 out of 314 reviews
Rating 2 - Terrible. 11 out of 314 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2026

10/10 Excellent

Wilford

Liked: Cleanliness, amenities
Room was clean. However a palm tree was growing in front of the patio
Stayed 1 night in Dec 2025

4/10 Poor

Tiyana

Travelled with family, Travelled with group
Disliked: Amenities
The room has no roof light. The staff (operation manager) lack support and made me along with other guests feel like we were an inconvenience interrupting his day.
Stayed 1 night in Jan 2026

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No internet because of the storm but it should’ve said that when I booked it. The beach is a bus drive away but the advertisement makes it look like it’s a beach property. There was no bath stopper for me to take a bath. And the phone in my room would not let me call the front desk.
Stayed 2 nights in Dec 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Everything went well
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was good. Rooms were great. Place awesome vibe.
Stayed 2 nights in Jan 2026

8/10 Good

Aikens

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Secluded, safe and quiet
Stayed 1 night in Jan 2026

8/10 Good

tyece

Liked: Cleanliness, property conditions & facilities
The room was clean l. The staff were ok
Stayed 5 nights in Dec 2025

6/10 Okay

Mervyn

Stayed 4 nights in Dec 2025

8/10 Good

Diana

Travelled with family
Liked: Cleanliness
Breakfast was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Dec 2025

10/10 Excellent

Lisa, Ajax

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was great clean with amenities including a stocked mini fridge. Very courteous, friendly and helpful staff. Spa services had great prices. We looked forward to the Daily breakfast that was included in the rate.
Panoramic aerial view of the pool from dining patio.
Lunch at the Cardiff
Jamaican Breakfast at the Cardiff Resort & Spa
Resident peacock in the garden.
Stayed 7 nights in Dec 2025

8/10 Good

Lorna

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staffs were very polite
Stayed 1 night in Dec 2025

10/10 Excellent

Sanya, Far Rockaway

Liked: Cleanliness, staff & service, property conditions & facilities
Really surpassed my expectations. The breakfast easily rivaled any all inclusive resort in terms of variety. I would recommend this place to anyone who is looking for a quiet getaway.
Stayed 1 night in Dec 2025

8/10 Good

Shernette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Audrey

Travelled with family and small children
Clean room the air conditioner was wonderful I will go back there
Stayed 1 night in Dec 2025

6/10 Okay

Ivan

Stayed 5 nights in Oct 2025

8/10 Good

Andrene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. and very quiet.air conditioner was working great.staff friendly courteous.breakfast good and variety to choose from
Stayed 2 nights in Oct 2025

8/10 Good

Kathy-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.My experience was a great one as I was able to do what I wanted comfortably. As a lover of nature I felt relaxed as I walked, lounged and just lavished in the beauty of landscaped palm tree etc. relaxing in the gazebo or just catching up with the staff. The view was breathtaking and I would definitely visit again
Stayed 4 nights in Oct 2025

10/10 Excellent

Claudette A

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay . The pastry and food were tasty and made with love.. Friendly pleasant staff, very helpful and polite. My room was clean, comfortable bed . Will definitely return.
Stayed 2 nights in Sep 2025

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here and was very happy. Staff are very friendly and professional. The room spacious and comfortable. Breakfast was plentiful and very good. Thank you.
Stayed 1 night in Sep 2025

10/10 Excellent

Carlene Hayward and Astley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Staff members were very professional. Excellent housekeeping. Ice cold AC, pretty nice view.
Stayed 5 nights in Aug 2025

10/10 Excellent

Rodrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, accommodation and food were world class.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very pleasant change from the massive resorts! I felt well taken care of and safe. The food was also very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Wrendon, COCONUT CREEK

Stayed 2 nights in Jul 2025