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The Cardiff Hotel & Spa

4.5 star property

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Photo gallery for The Cardiff Hotel & Spa

Outdoor pool
Terrace/patio
In-room safe, desk, blackout curtains, iron/ironing board
Lobby sitting area
Junior Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk

Explore the area

Map
8 Riketts Ave., Runaway Bay, Saint Ann
  • Runaway Bay Beach
    ‪11 min walk‬
  • Ocean View Beach
    ‪20 min walk‬
  • Cardiff Hall Beach
    ‪20 min walk‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪49 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed

  • Bay view
  • Sleeps 2
  • 1 King Bed

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About this property

The Cardiff Hotel & Spa

Stylish beach retreat with outdoor pool
Hop on The Cardiff Hotel & Spa's free shuttle to the beach or pamper yourself at the resort's full-service spa.
The Cardiff Hotel & Spa offers 56 accommodations with iPod docking stations and a safe. Rooms open to furnished balconies. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Runaway Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an outdoor pool, a steam room and a fitness centre.
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at The Cardiff Hotel & Spa. During your stay, you'll be within walking distance of Runaway Bay Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Isabella's
  • Take a swim in the outdoor pool
  • Indulge with facials, body wraps or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Within a 15-minute walk of Runaway Bay Beach and Flavours Beach
  • Free beach shuttle service
For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Cardiff Hotel & Spa such as an outdoor pool and a fitness centre.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury resort also offers a steam room, a garden and a terrace. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Runaway Bay resort.

Guests are served a free full breakfast daily from 7:00 AM to 10:30 AM.
Isabella's – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
On-site venue No. 2 – bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Isabella's

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Cardiff Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cardiff Hotel Runaway Bay
Cardiff Runaway Bay
Cardiff Hotel
The Cardiff Hotel Spa
The Cardiff Hotel & Spa Resort
The Cardiff Hotel & Spa Runaway Bay
The Cardiff Hotel & Spa Resort Runaway Bay

The Cardiff Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 100 out of 244 reviews
Rating 8 - Good. 89 out of 244 reviews
Rating 6 - Okay. 32 out of 244 reviews
Rating 4 - Poor. 14 out of 244 reviews
Rating 2 - Terrible. 9 out of 244 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 4 nights in Apr 2025

6/10 Okay

Lorraine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall beautiful and well maintained property. There was no wifi available all 5 days i was there. I had to leave the room and go to the lobby which was very inconvenient. There was no luggage assiatance and i realized I had to go 2 flights of stairs with a very heavy suitcase. The dogs barking at night was very disruptive. Information is not forthcoming. I had to find out the fay before i left that i could order food from the restaurant outside of the set times for lunch, dinner etc. Coffee is not readily available, I can order room service, however for breakfast i had to find out while i was having service that there is a fee for breakfast to be brought to you. Also there is no f/u with the staff. Every staff that told me "i will inquire and let you know." Never got back to me which was frustrating. I only asked on day 3 if i could have pancakes or eggs for breakfast. There is no catering to small kids not from an island for breakfast. Which if breakfast is included (which is factored into the cost) why do i have to pay extra so my child under age 10 can eat? Ridiculous. I arrived at 6:30pm for dinner. At 645 i was told they were not ready. 10 minutes later still nothing. Suddenly i saw a guest arrived at the station and was being served. My waiter came back 20 minutes later, to say you can get food from the buffet. I said clearly. You left 45 minutes ago. Awful service. Adding to this I waited almost an hour to get checked in.
Stayed 5 nights in Apr 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay here.. the food was amazing and the staff was very accommodating and friendly.
Stayed 2 nights in Apr 2025

8/10 Good

Melton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a nice and convenient place to stay. The food was good, portions were satisfactory, and staff was helpful, especially Vladimir.
Stayed 4 nights in Mar 2025

8/10 Good

Keisha

Liked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Camille

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was huge and clean However bathroom very old and dated
Stayed 1 night in Apr 2025

8/10 Good

Denese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was very courteous and friendly. Love, Love breakfast.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kingsley, Alexandria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vladimir at the desk was great. Our staff interaction was great as well
Stayed 1 night in Mar 2025

8/10 Good

Rohan

Stayed 1 night in Mar 2025

10/10 Excellent

Ewan

Stayed 1 night in Mar 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
My overall experience was good, staff was very helpful and professional. I enjoyed the meals prepared.
Stayed 1 night in Feb 2025

10/10 Excellent

Wilford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
All was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Jewel

Excellent food ! Amazing staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Rackell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was actually our 2nd stay and we loved it.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and peaceful

We had a lovely time at Cardiff Hotel. The place was clean, and the staff were courteous and helpful. We had hot delicious breakfast every morning of different local foods. We got complementary water and juices every other day. Free beach shuttle took us to the beach. We enjoyed our stay and would go again. I would recommend this hotel to my friends and family. JB
Stayed 7 nights in Dec 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful gardens and friendly helpful staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

6/10 Okay

Wayne

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Just as I imagined it to be, an old small hotel with much needed manicure care away from the central areas. The food was good, better than other larger hotels and the views out to the ocean is spectacular. This hotel is located on a small hill and away from the ocean. It does not offer entertainment but always host events there. The majority of the staff workers are HEART students. It is advisable to choose the meal package as there's no place close by to buy food independently.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved This Place - Great Find!!

Nicer than I expected. Charming hotel with fine dining. The food was amazing. I utilized their room service and it was handled very well. Attractive pool with nice umbrellas and chairs. Pretty manicured lawns around entrance. I loved the Cardiff Hall private beach! The hotel shuttle driver was efficient and a nice guy. Everybody there tries very hard. It was a good find. Will stay again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jayson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant
Stayed 1 night in Oct 2024

8/10 Good

MS. Rashiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place really enjyed my stay, great food but room needs an update, and more bug prevention applied
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Outdated but clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

toniann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel hands down is my favorite from all others i visited. It was my husband birthday and they decorated complimentary and gave us free drinks as well. The property was beautiful and full of greenery. The staff was so welcoming and professional the services was top tier and great communication. The food was delicious and very appeasing and free breakfast included.The room is big spacious very clean and neat with drinks in the fridge. Good amenties tv ac fridge safe iron board n balcony outside.The pool was warm and perfect and got access to a private beach the prettiest water ive seen. I highly recommend here and i will return soon.
Stayed 1 night in Aug 2024

8/10 Good

Gloria Hall

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and room was comfortable. The staff is pleasant and attentive. Michelle was always responsive to and assisted in resolving any issues that arise. The safe in the room did not work. The WiFi and Tv service were unstable.
Stayed 6 nights in Jul 2024

8/10 Good

CESAR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Towel holder fell off getting a towel in the bathroom. The TV sounds was bad not clear. The food was very good for.dinner and breakfast.
Stayed 1 night in Jul 2024