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Mercure Montevideo Punta Carretas

3.5 star property

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Photo gallery for Mercure Montevideo Punta Carretas

Terrace/patio
Junior Suite, 1 Queen Bed, Balcony | Premium bedding, down duvets, minibar, in-room safe
A modern bathroom with a glass shower enclosure, a large mirror, a white sink, and a window with a view.
Front of property – evening/night
Dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Rambla Gandhi 371, Montevideo, 11300
  • Place, Rambla of Montevideo
    ‪1 min walk‬
  • Place, Punta Carretas Shopping Mall
    ‪3 min walk‬
  • Place, Pocitos Beach
    ‪14 min walk‬
  • Airport, Montevideo (MVD-Carrasco Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, a tray with breakfast items, a nightstand with a lamp, and a view of the balcony with outdoor furniture.

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Queen Bed, Balcony

A hotel room with a bed, a tray with breakfast items, a nightstand with a lamp, and a view of the balcony with outdoor furniture.

Junior Suite, 1 Queen Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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Property amenity
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  • Breakfast included
  • Spa
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4.1 out of 5, Very good, 1,001 reviews
The price is €84
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About this property

Mercure Montevideo Punta Carretas

Along with a fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Mercure Montevideo Punta Carretas offers 41 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Cable televisions are provided.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Montevideo hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Mercure Montevideo Punta Carretas, you're just a quick walk from Punta Carretas Shopping Mall. You'll find features such as free WiFi in public areas, plus a gym and a bar.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Steps from Rambla of Montevideo and 4 minutes on foot from Punta Carretas Shopping Mall
  • Airport drop-off and ferry terminal shuttle service available for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, a meeting room, and coworking spaces.

Public spaces have free WiFi. A fitness centre, a library, and a terrace are also featured at Mercure Montevideo Punta Carretas. A shuttle from the hotel to the airport (available 24 hours) and a ferry terminal shuttle are available for a fee.

This 3.5-star Montevideo hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
La Jolie Bar – On-site lobby lounge.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; UYU 399 for adults and UYU 299 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Jolie Bar

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Direct access to the beach
  • Garden
  • On the riverwalk
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: UYU 40.25 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.
  • You may be asked to pay the following charges at the property: Uruguay value-added tax (VAT) at 10%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Uruguay. Note that if you are a resident of Uruguay and your stay is between 15 November to the day after Easter, you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately UYU 399 for adults and from UYU 299 for children
  • Airport shuttle fee: UYU 1400 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Pixiv Pay
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Montevideo Punta Carretas offers transfers from the ferry terminal (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Montevideo Punta Carretas
Mercure Montevideo Punta Carretas
Mercure Montevideo Punta Carretas Hotel
Hotel Mercure Montevideo Punta Carretas Montevideo
Montevideo Mercure Montevideo Punta Carretas Hotel
Hotel Mercure Montevideo Punta Carretas
Mercure Montevideo Punta Carretas Montevideo
Mercure Hotel
Mercure
Mercure Montevideo Punta Carretas Hotel
Mercure Montevideo Punta Carretas Montevideo
Mercure Montevideo Punta Carretas Hotel Montevideo

Mercure Montevideo Punta Carretas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 146 out of 315 reviews
Rating 8 - Good. 123 out of 315 reviews
Rating 6 - Okay. 28 out of 315 reviews
Rating 4 - Poor. 11 out of 315 reviews
Rating 2 - Terrible. 7 out of 315 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in an excellent location. Close to Punta Carreta Shopping mall and to excellent restaurants. Across the street from the water and Montevideo's famous Rambla. Don't disagree with those who say they could use some updating, but i found it a clean with great service. Would stay here again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower needs to be renovated
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities
Very nice room and bathroom. Wonderful ocean view from our room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Khavin

Liked: Cleanliness, amenities, property conditions & facilities
Very great service
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Reginald

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was small. Bathroom needed a remodel, especially the shower. Staff was great. Location was great. Had my room refreshed, only replaced towels and made bed, no cleaning was done.
Stayed 3 nights in Nov 2025
Verified

2/10 Terrible

GUILHERME

Liked: Staff & service
Disliked: Property conditions & facilities
It needs urgent refurbishment!
Rough finish.
Rusty drain.
Door in bad condition.
Dirty toilet paper!
Stayed 3 nights in Apr 2025
Verified

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Where to begin… the staff, especially the young man that spoke English well was super helpful and nice. We booked a room on hotels.com and we’re only looking for places that included breakfast. When we were checking in, we were told that breakfast was not included and we showed the person the website that stated all rooms included breakfast, since nothing was mentioned on the reservation. He took a photo of the info we provided. The following morning we had breakfast and it included eggs cooked the way you wanted along with breads and fruits. it was pretty good. When leaving the manager called us over and said it wasn’t included and that we will have to pay approx $20 per person. After going back and forth with him, he agreed to comp it, but we would be charge all subsequent breakfasts. Well that was the last time we ate there. We were able to dine elsewhere for less. The other major issue we had was with the room. Be aware of the listed square feet of the room. We were really surprised how tiny the room was. Thay we can deal with, the issue was with cleanliness. Someone last year posted pics of mold, thuck dust with hair and filthy showers, well thay must have been the room ww received, because it looked the same but worse. The hotel needs to update towels and sheets, everything was a dingy brown and should have been white. Wifi was fine.
Stayed 4 nights in Feb 2026
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed!!

It is very far from a 4 star rating for the hotel. There is no gym at all even though it says there is. The rooms are very small! The service is very disrespectful. The carpet was so wet...from the AC.
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Nils

Disliked: Property conditions & facilities
The hotel is located right at the waterfront which makes it good for a walk or just chilling outside. There is a mall nearby where you can find all kinds of shops at daytime. In the evening it is more of a quite neighbourhood. The hotel itself has pros and cons. The room is rather small and we didn’t really manage to find enough space for 2 bags. The furniture is very basic and the bathroom could get some repairs. Overall I felt like the room didn’t really match with mercure standards. Personell was overall very kind and helpful. Eventhough we didn’t feel very welcome upon check in when we asked for an early check in and the manager told us to wait for our room to be available if we want one with seaview. He also tried to sell us another night with a „discount“ for the last 4 hours to the check in time which endet up much more expensive than our booking was. After declining his several attempts to sell the breakfast he took our phone number and told us to send a message once the room will be available. Long after the official check in time we had never received any messages but got into our room, which was to the garden and had no sea view at all. Overall I think that was like the worst check in experience and more like a bazaar than a professional hotel. Overall it was ok, compared to a budget stay.
Verified

6/10 Okay

Ana Paula

Liked: Cleanliness, staff & service
Localização excelente.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Joana

Liked: Staff & service
Disliked: Amenities
O quarto estava ok... mas o hotel inteiro precisa de mais cuidado e manuntencao. K cafe da manha decepciona muito (alem de ser cobrado a parte, nao oferece nada realmente bom)
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Luciana

Liked: Cleanliness, staff & service
Pode melhorar o quarto, o restaurante. A equipe é ótima!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoramos
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

H

Las camas demasiadas pegadas. No tienen estacionamiento.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento inigualável. Equipe excelente
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Lucimar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Indico. Serviço e atendimento muito bons. Ótima localização e qto de frente para o mar. Café da manhã básico mas boas opções. Foi ótimo.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

De frente para o rio

Funcionários muito educados! Chuveiro bom e cama confortável. Café da manhã sem muitas opções mas saboroso. Ótima localização para passear a pé.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Lourena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom.

Hotel muito bem localizado. Funcionários simpáticos e educados.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

LUIS MANUEL

Liked: Cleanliness, room comfort

Viagem com amigos

Hotel com quarto aceitável, bem localizado, e com um serviço agradável.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

IVANA guerreiro santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grata Montevideo

Apesar de ser pequeno, o hotel, é muito bem localizado e estando no apartamento superior, de vista para rio, fica maravilhoso. Roupas de cama e banho, cama, etc, são muito bons. Café-da-manhã muito bom tb...e os funcionários bem atenciosos! Enfim, excelente custo benefício.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

RODRIGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localização

Hotel muito bem localizado, próximo dos shoppings e de ótimos restaurantes. Prédio pequeno, faltam opções no café da manhã, os pães são pouco saborosos.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma ótima estadia, funcionários atenciosos, a limpeza impecável.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Celia

Liked: Cleanliness, staff & service
Roupas de cama e banho antigas, café da manhã básico, pouquíssimas opções..
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

ALEXANDRE LUCAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bem localizado
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

ALEXANDRE LUCAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel
Stayed 1 night in May 2025