Hotel Universel Montreal

Property class: 4

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Photo gallery for Hotel Universel Montreal

Indoor pool, seasonal outdoor pool, pool loungers
Property video
Point of interest
Comfort Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk
Breakfast and dinner served, Italian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Place, Saputo Stadium
    ‪5 min walk‬
  • Place, Olympic Stadium
    ‪11 min walk‬
  • Place, Montreal Biodome
    ‪13 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪34 min drive‬

Room options

Superior Room, 2 Double Beds

  • Sleeps 4

Comfort Room, 2 Double Beds

  • Sleeps 4

Classic King Room

  • Sleeps 3

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(49 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Comfort Room, 2 Double Beds

8.4 out of 10
Very good
(153 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(161 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(81 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior King Room

  • Sleeps 3

Similar properties

About this property

Hotel Universel Montreal

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Hotel Universel Montreal offers 230 accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the convenient parking at Hotel Universel Montreal. During your stay, you're just a quick walk from Montreal Botanical Garden. Free WiFi in public areas, free self-parking and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Italian cuisine while dining at Resto Bar Le Toit Rouge
  • English breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Saputo Stadium and 8 minutes on foot from Montreal Botanical Garden
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Universel Montreal offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 15005 square feet (1394 square metres) and includes a conference centre. A seasonal outdoor pool, a fitness centre, and spa services are also featured at the business-friendly Hotel Universel Montreal. Limited free parking is available on a first-come, first-served basis.

This 4-star Montreal hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 11:00 AM.
Resto Bar Le Toit Rouge – This restaurant specialises in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 20 for adults and CAD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 66 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 17 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 7 to 20 for adults and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 554466, 2026-11-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 7:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Hotel Universel Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1600 out of 3067 reviews
Rating 8 - Good. 967 out of 3067 reviews
Rating 6 - Okay. 331 out of 3067 reviews
Rating 4 - Poor. 102 out of 3067 reviews
Rating 2 - Terrible. 67 out of 3067 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Kim Tisdel

Liked: Cleanliness, staff & service
Very noisy, no breakfast included
Stayed 2 nights in Jan 2026

10/10 Excellent

Sophie

Stayed 2 nights in Jan 2026

10/10 Excellent

Norbert

Business traveller
Liked: Cleanliness, staff & service, amenities
A good place to stay for anybody who has work to do east of downtown. Special praise to the restaurant "Le toit rouge", excellent breakfast and also dinner.
Stayed 2 nights in Jan 2026

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sophie

Stayed 1 night in Jan 2026

10/10 Excellent

Paule

Good staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Anne-Marie

Liked: Property conditions & facilities
Central location. Friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Inna

Liked: Cleanliness, staff & service, amenities
Clean, convenient
Stayed 4 nights in Dec 2025

2/10 Terrible

Laghvi

Disliked: Staff & service, property conditions & facilities
We had faced
Stayed 5 nights in Dec 2025

4/10 Poor

Karine

Disliked: Staff & service, amenities
La chambre que l’on nous a donner était pas fait et occupé. Malgré qu’il annonce des chambres rénovées, c’est loin d’être le cas. L’hôtel est désuet et le service au restaurant très ordinaire
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Stayed 1 night in Dec 2025

6/10 Okay

Eric

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Good place for business
Stayed 2 nights in Oct 2025

2/10 Terrible

Paule

Room comforts were not very good.
Stayed 1 night in Dec 2025

10/10 Excellent

Mason

Stayed 1 night in Dec 2025

2/10 Terrible

Barbara

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Under the bed was not clean, people disturbing, i called the reception at 3 am when they woke me up, and they told me oh yes the cops are here there is a lot of disturbance, my order with uber eats was stollen in 45 seconds the moment i was at the bathroom and left!!! This morning I went to the gym because i wanted to start great my year and i passed by the reception first to make a complain and they just told me oh yes i am sorry that happens for new year's, what? What type of answer is that? I choose to rent a room for the new year's eve because i wanted to finish and start the year great, quiet, waking up early amd working out, the machines at the gym don't even work!! I couldn't run the inclination didn't work, it was cheap!! The gym bathroom was cleaned in 2023 for last time, this was the wors hotel experience i ever had, not even in Cuba!!. Cheap experience worst cleaning, worst customer care, etc.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Dec 2025

10/10 Excellent

Marjolaine

Stayed 1 night in Dec 2025

10/10 Excellent

Jean Michel

Stayed 2 nights in Dec 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 4 nights in Dec 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and common areas. Friendly concierge.
Stayed 2 nights in Dec 2025

10/10 Excellent

Juwon

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Rohit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall, clean, and easy. We will come here again.
Stayed 2 nights in Dec 2025

10/10 Excellent

Youna

Liked: Cleanliness, amenities, property conditions & facilities
Amazing check-in and very good spot in the city with a parking included. So Worth it!
Stayed 2 nights in Dec 2025

2/10 Terrible

Idriss

Disliked: Cleanliness
La chambre était dégelas
Stayed 2 nights in Dec 2025

8/10 Good

Melina

Clean room
Stayed 4 nights in Dec 2025