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Hotel Eden Palace Au Lac

4.0 star property

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Photo gallery for Hotel Eden Palace Au Lac

Exterior
Creator video - submitted by Simblossom Nest
Breakfast, lunch, dinner served; beach views
Property entrance
Deluxe Room (Villa Eden) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available

Explore the area

View in a map
11 Rue Du Theatre, Montreux, VD, 1820
  • Place, Montreux Casino
    ‪1 min walk‬
  • Place, Montreux Christmas Market
    ‪1 min walk‬
  • Place, Freddie Mercury Statue
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪47 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room

8.4 out of 10
Very good
(24 reviews)
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite

9.0 out of 10
Wonderful
(16 reviews)
  • Lake view
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • Lake view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room (Villa Eden)

Standard Room (Villa Eden) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room (Villa Eden)

  • Partial lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Villa Eden)

Deluxe Room (Villa Eden) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Deluxe Room (Villa Eden)

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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The price is €157
includes taxes & fees
29 May - 30 May
The Freddie Mercury Hotel

About this property

Hotel Eden Palace Au Lac

A restaurant, a bar/lounge and a sauna are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a seasonal outdoor pool and a business centre.
Hotel Eden Palace Au Lac offers 100 accommodations with a safe and a hairdryer. 110-cm flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Eden Palace Au Lac. During your stay, you're just a quick walk from Montreux Christmas Market. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy a beachfront location while dining at Chez Gaston
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a sauna
  • Steps from Montreux Christmas Market and Montreux Casino
  • Pets welcome for a fee
Hotel Eden Palace Au Lac offers its guests a sauna and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, multilingual staff, and ski storage are also featured at the family-friendly Hotel Eden Palace Au Lac. You'll have access to the indoor pool at a partner property. For a fee, parking is available.

This 4-star Montreux hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Chez Gaston – This beachfront restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (CHF 25 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 26 for adults and CHF 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Gaston

Things to do

  • Indoor pool (guest access)
  • Personal motorised watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 69.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 26 for adults and from CHF 13 for children
  • Uncovered self-parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, mobile payments and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 15 June and close on 01 September.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Hotel Eden Palace Au Lac Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 378 out of 1001 reviews
Rating 8 - Good. 386 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

samy

Stayed 1 night in Jan 2026

8/10 Good

Nathalie, San Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay. We love the lake views from our room’s balcony and the location. Easy to walk to restaurants nearby and we really enjoy the lake walk to the Chateau de Chillon.
Stayed 1 night in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel at lakeshore. Our balcony had a wonderful view across the lake and was perfect for enjoying a nice glass of wine in the full afternoon sunshine.
Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and amenities. Staff was friendly. Beautiful hotel! Would stay again!
Stayed 3 nights in Dec 2025

8/10 Good

Farasley, Largo

Travelled with family, Travelled with group
Disliked: Amenities
Good location, but I expected a better room and the staff wasn't very friendly.
Stayed 1 night in Dec 2025

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean, lovely view from front of the hotel. Breakfast was good. Only thing wrong was no hot water facilities in room for making hot drinks.
Stayed 3 nights in Dec 2025

8/10 Good

Manuel, Lake Hiawatha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful facility and surrounding location.
Stayed 1 night in Dec 2025

8/10 Good

Christy

Liked: Staff & service
Disliked: Amenities
The location is incredible - right next to the Christmas markets and the views of the lake and mountains are unbelievable. The staff was very kind and helpful as well. The rooms were quite stark and sterile however. Nothing on the walls, no coffee maker or refrigerator - really bare bones. Some of the tiles on the balcony were broken, which made a bit of a tripping hazard. The bathroom was functional but nothing special but the worst thing was the awful smell of urine and pet dander that would not go away. Our room literally smelled like the worst part of a hospital. The hotel is lovely but it really needs a good facelift!
Stayed 1 night in Dec 2025

10/10 Excellent

Jesus

Stayed 1 night in Dec 2025

8/10 Good

Kholoud

Travelled with family
Liked: Amenities
Location and view
Stayed 5 nights in Nov 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and room. Right on lake and at Christmas market. Perfect!
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff! It is very walkable and great views from rooms!
Stayed 3 nights in Nov 2025

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect location. Very clean and perfect for a night’s stay in Montreux.
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel with a fabulous location. Staff was amazing, room was large for a european hotel and the breakfast was delicious.
Stayed 1 night in Oct 2025

10/10 Excellent

Lu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. We received a free upgrade to room with sea-view (Thank you!). The location is awesome. It's convenient for shopping, dining, bus stops, railway stations. And most of all, it's right next to the lake! The view from balcony is unbeatable. Breakfast is served with a big varieties, and dinner is superb. Would love to stay next time in town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ted Shintaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, #1 choice!
Stayed 12 nights in Oct 2025

10/10 Excellent

Norma

Stayed 2 nights in Oct 2025

8/10 Good

Alec

Travelled with partner
Liked: Cleanliness, staff & service
Great staff. Comfy bed. Large room with balcony facing the lake. Breakfast was good but not outstanding. Poor WiFi (slow), inconsistent hot water in the showers.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark, Southport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Karolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel! Greeted by George who was terrific as was the other staff. Room was beautiful with a small but gorgeous view of Lake Geneva. Close to the Promonade, the bus, shopping, etc. We highly recommended!
Stayed 3 nights in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Rauf

Disliked: Cleanliness, property conditions & facilities
Window open all night old window ac with pipe
Stayed 1 night in Sep 2025

6/10 Okay

Alison

Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel. Felt very luxurious. Fantastic view over the lake. Friendly staff. Clean and comfortable. Highly recommend.
Stayed 1 night in Sep 2025