The Phoenix Artesian Spa Resort and Accommodation

3.5 star property

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Photo gallery for The Phoenix Artesian Spa Resort and Accommodation

2 outdoor pools
Hot springs
Essential Family Room | 1 bedroom, laptop workspace, iron/ironing board, free WiFi
Hot springs
Mini-fridge, microwave, electric kettle

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
361/363 Frome Street, Moree, NSW, 2400
  • Moree Artesian Aquatic Centre
    ‪5 min walk‬
  • Jellicoe Park
    ‪9 min walk‬
  • Moree Racecourse
    ‪4 min drive‬
  • Moree, NSW (MRZ)
    ‪3 min drive‬

Room options

1-Bedroom Accessible Apartment, 1 Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Essential Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Executive King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

2-Bedroom Apartment, 2 Queens, Balcony

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

Executive Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed OR 1 Queen Bed and 1 Single Bed

2-Bedroom Apartment, 1 Queen + 2 Singles, Balcony

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Budget Queen Room

  • Sleeps 2
  • 1 Queen Bed

Budget Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Executive Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Essential Queen Room

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

2-Bedroom Extra-Large Apartment, 1 Queen + 4 Singles, Balcony

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

1-Bedroom Apartment, 1 Queen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

2-Bedroom Apartment, 1 Queen + 2 Singles

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

2-Bedroom Apartment, 2 Queens

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The Phoenix Artesian Spa Resort and Accommodation

Motel in Moree with 2 outdoor swimming pools
Along with 2 outdoor pools, this smoke-free motel has free self-parking and free Wi-Fi in public areas.
The Phoenix Artesian Spa Resort and Accommodation offers 26 accommodations with an iron/ironing board and free toiletries. Digital televisions are provided.

Bathrooms include a shower. This Moree motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are 4 indoor hot springs and outdoor hot springs open between 6:00 AM and 10:00 PM. The temperature in the hot springs is set to 100°F.
During your stay at The Phoenix Artesian Spa Resort and Accommodation, you're just a quick walk from Jellicoe Park. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Take a swim in the 2 outdoor pools
  • On-site recreation includes hot springs
  • Within a 10-minute walk of Jellicoe Park and Moree Artesian Aquatic Centre
  • Airport shuttle service available for a fee
The Phoenix Artesian Spa Resort and Accommodation offers its guests 2 outdoor swimming pools. Public spaces have free WiFi. Self parking is free.

This 3.5-star Moree motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Things to do

  • 2 outdoor pools
  • 5 indoor/outdoor hot springs

Family friendly

  • 2 outdoor pools
  • In-room microwave
  • Mini-fridge

Guest services

  • Housekeeping (daily)

Spa

  • 4 indoor hot springs
  • 5 indoor/outdoor hot springs
  • Hot springs open from 6:00 AM - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Outdoor hot spring

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open from Monday to Friday (8:00 AM to 6:00 PM), Saturday to Saturday (8:00 AM to 6:00 PM) and Sunday to Sunday (9:00 AM to 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Saturday: 8:00 AM - 6:00 PM
  • Sunday to Sunday: 9:00 AM to 4:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 6:00 AM to 10:00 PM.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Dragon & Phoenix Motel
Best Western Dragon & Phoenix Motel Moree
Best Western Dragon Phoenix
Best Western Dragon Phoenix Moree
Dragon Phoenix Motel Moree
Dragon Phoenix Motel
Dragon Phoenix Moree
Dragon Phoenix Motel Restaurant
Dragon Phoenix Resort Restaurant
The Phoenix Artesian Spa Resort and Accommodation Motel
The Phoenix Artesian Spa Resort and Accommodation Moree
The Phoenix Artesian Spa Resort and Accommodation Motel Moree

The Phoenix Artesian Spa Resort and Accommodation Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 77 out of 259 reviews
Rating 8 - Good. 100 out of 259 reviews
Rating 6 - Okay. 48 out of 259 reviews
Rating 4 - Poor. 22 out of 259 reviews
Rating 2 - Terrible. 12 out of 259 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location very friendly and helpful staff Multiple restaurants just across the road. The rooms are very spacious and very clean I sat in the artesian spa for a hour. very relaxing.
Stayed 1 night in May 2025

10/10 Excellent

Hilton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and ultra-clean Very quiet and a good bed Great contact free check-in and access information from great staff Great security inside the complex with gated access for Guests and their vehicles only. A real bonus Highly recommend
Stayed 1 night in May 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best accommodation in Moree

The property has undergone a recent revamp and the experience was exceptional, hence the reason for booking a stay. Matt the Manager could not have been more accommodating or welcoming (especially to the large groups arriving on buses) and the experience and on-site facilities are incredible. I will not be staying anywhere else when staying in Moree. The beds are super comfortable and the rooms are extremely clean. Don’t forget to try out the new pizza restaurant that’s just opened. Very happy customer
Stayed 4 nights in May 2025

10/10 Excellent

Csilla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet , but to the female staff member who entered our room without knocking on the door but walked right in pls knock next time . As i was in bed in underwear and its not appropriate to walk in .
Stayed 2 nights in Apr 2025

10/10 Excellent

Mr Wai K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Yolande

Liked: Cleanliness, property conditions & facilities, room comfort

Artesian pools were a highlight

Renovated room was clean and comfortable. Motel was secure with keypad access to room and complex. Outdoor hot and cold pools as well as indoor spas were a highlight. Would definitely stay again
Stayed 1 night in Apr 2025

10/10 Excellent

VANESSA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect if you just want to relax when you arrive. Loved the spa and pools and the safety was a big plus. Defiantly return and highly recommend
Stayed 1 night in Apr 2025

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A well run motel

Lovely renovated property with fabulous spas. Our dog friendly room was lovely. Usually those rooms are the worst rooms but here they were great. The managers really put a lot of care and love into the property. Even the handwash and soap was beautiful- little things like that so make a difference. A very secure property. I felt very safe there. Well done to the managers
Stayed 1 night in Mar 2025

10/10 Excellent

Linet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Clean and comfortable (recently refurbished) with easy check in and out. Staff friendly and helpful. The artesian pool was great, if a little hot for us. Nice to be able to sit outside our room. Security was very tight, with codes to access the gates (in and out) and the room. A few cafes and restaurants within walking distance.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mohd fendy

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing
Stayed 1 night in Mar 2025

8/10 Good

Alister

Liked: Cleanliness, staff & service, property conditions & facilities
Safe quiet location. Motel is going through renovations the budget room I got was good value but a bit older. Will be good when fully renovated.
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phoned and checked in early - great service
Stayed 1 night in Dec 2024

10/10 Excellent

Yayang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with the famous artesian spa bath in house. Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the amenities were clean and tidy. Think a fenced off leash arra for the dogs to play would be great!
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, safe parking and easy walk to restaurant. Comfortable rooms and friendly staff. BONUS Artesian, relaxing pool. Definitely recommend this accommodation and will return.
Stayed 1 night in Nov 2024

8/10 Good

Laurel

Travelled with family
Everything
Stayed 1 night in Nov 2024

6/10 Okay

Rudiger

Travelled with group
Disliked: Cleanliness, property conditions & facilities

Great hot artesian pool, but tired and run down

The hot artesian pool is the reason to stay here. We had 2 rooms, one was good average, the other one was filthy and obviously hadn't been cleaned for a while. A new room was offered, which was good. It wasn't what you would call beautiful and inspiring though. We had returned to this motel for the hot pool. The place has only recently been taken over by new management. It is tired and in need of a remake. The restaurant that used to be part of the resort was also closed. Friendly and helpful new staff.
Stayed 2 nights in Aug 2024

8/10 Good

Phillip, Pialba

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place to stop overnight. Carpark is locked at night. Nice artisan spa. Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Jayne

Stayed 1 night in Apr 2024

6/10 Okay

Hayley

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are so old and very rundown condition and not worth how much.. hopefully the new owner does some renovations as the rest of the place is great and safe and amazing pool but it will be nice when the proper inside hot pools and sauna open and the nicer rooms
Stayed 1 night in Jul 2024

8/10 Good

henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

anthony

Stayed 1 night in Jun 2024