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Hotel Cristal Munchen

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Photo gallery for Hotel Cristal Munchen

Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Reception
Property entrance
Deluxe Triple Room, 1 Bedroom | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
Schwanthalerstrasse 36, 36, Munich, Bavaria, 00000
  • Theresienwiese
    ‪9 min walk‬
  • Viktualienmarkt
    ‪16 min walk‬
  • Marienplatz
    ‪17 min walk‬
  • Munich (MUC-Franz Josef Strauss Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Triple Room, 1 Bedroom

Deluxe Triple Room, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Triple Room, 1 Bedroom

  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 3 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Single Room

  • 15 sq m
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room

  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Cristal Munchen

Hotel with free parking, a short walk to Theresienwiese
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Self parking is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Hotel Cristal Munchen offers 100 accommodations with a safe and coffee/tea makers. 80-cm flat-screen televisions come with cable channels.

Bathrooms include a bath, complimentary toiletries and hairdryers. This Munich hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they enjoy the overall property condition at Hotel Cristal Munchen. During your stay, you're just a quick walk from Theresienwiese. Free self-parking, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 10 minutes by foot from Theresienwiese and a 5-minute drive from Marienplatz
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 9 meeting rooms.

Event space at this hotel measures 5683 square feet (528 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hotel Cristal Munchen. Self parking is free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 10:00 AM.
Hotel Cristal Munchen has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: EUR 9.60 for adults and EUR 9.60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Conference centre (5,683 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 6 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for EUR 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 9.6 for adults and from EUR 9.6 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Cristal
Best Western Cristal Munich
Best Western Hotel Cristal
Best Western Hotel Cristal Munich
Hotel Cristal München Munich
Hotel Cristal München
Cristal München Munich
Cristal München
Hotel Cristal München
Hotel Cristal Munchen Hotel
Hotel Cristal Munchen Munich
Hotel Cristal Munchen Hotel Munich

Hotel Cristal Munchen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 261 out of 1000 reviews
Rating 8 - Good. 455 out of 1000 reviews
Rating 6 - Okay. 174 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 42 out of 1000 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Mr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Rafael, El Salvador

Travelled with family
Son una basura de hotel. Sin conciencia de los personas que no podemos viajar por estar cerrados aun los aeropuertos cerrados por los gobiernos. No les importo. Basura de hotel
Stayed 3 nights in Jun 2020

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Jo, Norfolk

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven't been. Covid 19 prevented me from going and the hotel won't refund my money!
Stayed 3 nights in Jul 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2020

2/10 Terrible

Daniel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2020

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Angry, grumpy and unhelpful staff Broken windows so so location only good thing about this place was that it was close to HBF Munich (central stn)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. The service was brilliant, especially Carlos, we stayed an extra night because it was so nice.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Yoko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Mike, california

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Definitely Not a 4 star hotel. It feels like an outdated 2 star. Street noise is also a major concern if a good night sleep is important for you.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mold in shower, elevated bathtub was hazardous to step out of, and poor plumbing caused horrendous smell when the sink was ran. Despite the conditions, the staff was very accommodating.
Stayed 2 nights in Jan 2020

6/10 Okay

Tariq

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Service at desk was awful. No attention at all
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
The cleanliness of the bathroom was lacking a bit with some obvious grime still present in the shower and floor tiles . The bathroom seemed outdated with tub instead of a shower.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
The bed was not comfortable, we had to open the window as it was too hot (in january), unfortunately it was very noisy outside we didn't sleep well. The shower head was on a wall facing outside the bath which meant the floor got wet if you weren't careful. Apart from that it was clean and in a good location close to the city centre. The staff were nice.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and spacious rooms close to all Munich attractions especially the Munich central rail station.
Stayed 4 nights in Dec 2019

10/10 Excellent

KR, Milwaukee, WI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is quite good - near the main train station and attractions. We really enjoyed Martina at the front desk - she was amazing and so wonderful with our girls!
Stayed 2 nights in Dec 2019

8/10 Good

Giulia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we enjoyed our stay - close to the station and easy to get to and get around from. Only issue we faced was that our safe didn’t work in our room and after we told staff, it never was repaired across the 3 nights we were there.
Stayed 3 nights in Dec 2019