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Mercure Hotel München Altstadt

3.5 star property

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Photo gallery for Mercure Hotel München Altstadt

Free daily buffet breakfast
Pillow-top beds, free minibar items, in-room safe, desk
Reception
Comfort Room | Pillow-top beds, free minibar items, in-room safe, desk
Standard Double Room, 1 Double Bed | Pillow-top beds, free minibar items, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Hotterstr. 4, Munich, BY, 80331
  • Place, Viktualienmarkt
    ‪5 min walk‬
  • Place, Marienplatz
    ‪5 min walk‬
  • Place, Karlsplatz - Stachus
    ‪8 min walk‬
  • Airport, Munich (MUC-Franz Josef Strauss Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Pillow-top beds, free minibar items, in-room safe, desk

Standard Room, 1 Single Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Pillow-top beds, free minibar items, in-room safe, desk

Standard Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(47 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Pillow-top beds, free minibar items, in-room safe, desk

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room | Pillow-top beds, free minibar items, in-room safe, desk

Comfort Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Ground Floor

Standard Room, 1 Queen Bed, Ground Floor | Pillow-top beds, free minibar items, in-room safe, desk

Standard Room, 1 Queen Bed, Ground Floor

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Mercure Hotel München Altstadt

This smoke-free hotel features dry cleaning, laundry facilities and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a computer station, express check-in and free newspapers are on-site. Housekeeping is available on request.
Mercure Hotel München Altstadt offers 80 accommodations with minibars (stocked with some free items) and minibars. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and first-run films. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the free breakfast at Mercure Hotel München Altstadt. During your stay, you're just a quick walk from Marienplatz. Free WiFi in public areas and dry cleaning service are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 5-minute walk from Viktualienmarkt and 5 minutes on foot from Marienplatz
  • Dogs welcome for a fee
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Hotel München Altstadt.

This 3.5-star Munich hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 40 per night); discounts available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 6 PM must provide a credit card with expiration date to guarantee the reservation.

Renovations and closures

The property will be renovating from 29 January 2026 to 31 May 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 13.00 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 40 per night (656 ft away)
  • Pet fee: EUR 13.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Mercure Hotel München Altstadt
Mercure Hotel München
Mercure München Altstadt
Mercure München
Mercure Hotel Munich
Mercure Muenchen Altstadt
Mercure Munchen Altstadt
Mercure Hotel München Altstadt Hotel
Mercure Hotel München Altstadt Munich
Mercure Hotel München Altstadt Hotel Munich

Mercure Hotel München Altstadt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 657 out of 1001 reviews
Rating 8 - Good. 300 out of 1001 reviews
Rating 6 - Okay. 30 out of 1001 reviews
Rating 4 - Poor. 10 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Roel

Liked: Cleanliness, property conditions & facilities
Great staff and breakfast was amazing
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Leah

Liked: Cleanliness, staff & service, amenities
Great location very friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Johanna

Friendly staff and great location.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, near the underground, easy transfer via S8 to and from airport, spotlessly clean, spacious room, great breakfast.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Room clean, breakfast outstanding.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, excellent breakfast, central and able to walk to most sites
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Excellant location and staff.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and everything we needed! Everyone at the hotel was very kind and helpful.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff on reception. Clean, comfortable room. Excellent breakfast. Free mini bar!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay! Friendly staff. Yummy breakfast. Would stay here again
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Great stay, lovely staff, clean rooms! The pillows are a bit uncomfortable but the location is AMAZING!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Connie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice, clean and friendly. Very near to the city center. Enjoyed our stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Especially the breakfast!!
Fresh honey!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
All you could need and best location
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Gia

Liked: Cleanliness, staff & service, amenities
There was a ton of construction being done around the property, making it hard to get rest for 2 mornings of our stay. The staff were great and the property was nice as well. Very good location!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities
good location, staff and room size
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chi-Chang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, nice rooms, wonderfull location. But the breakfast really stood out. Really well done.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast. One of the best spreads of food options
Stayed 1 night in Oct 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Hotel is clean but a a bit basic. Excellent breakfast.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Not very upscale for the price paid per night, nothing fancy but clean and in a good location to old town
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Fred S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a great location.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Kouji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really happy to have a room with a bathtub — that’s something Japanese people really appreciate. The staff, service, breakfast, and location — everything was excellent.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast always a bonus and there was enough variety to suit all
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very central, clean, quiet
Stayed 1 night in Oct 2025