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Mercure Muenchen City Center

4.0 star property

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Photo gallery for Mercure Muenchen City Center

Business centre
Miscellaneous
Miscellaneous
Exterior
Hypo-allergenic bedding, free minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Air conditioning

Explore the area

View in a map
Senefelderstr. 9, Munich, BY, 80336
  • Place, Karlsplatz - Stachus
    ‪5 min walk‬
  • Place, Theresienwiese
    ‪9 min walk‬
  • Place, Marienplatz
    ‪16 min walk‬
  • Airport, Munich (MUC-Franz Josef Strauss Intl.)
    ‪30 min drive‬

Room options

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, free minibar, in-room safe, desk

Superior Room

9.2 out of 10
Wonderful
(15 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 1 Double Bed

9.4 out of 10
Exceptional
(48 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | Hypo-allergenic bedding, free minibar, in-room safe, desk

Privilege, Room, 1 Queen Bed

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Multiple Beds

Hypo-allergenic bedding, free minibar, in-room safe, desk

Superior Twin Room, Multiple Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Privilege, Room

Shower, eco-friendly toiletries, hair dryer, towels

Privilege, Room

9.2 out of 10
Wonderful
(30 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed

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About this property

Mercure Muenchen City Center

Hotel with a restaurant, 8-minute walk to Karlsplatz - Stachus
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, a business centre and conference space. Housekeeping is available on request.
Mercure Muenchen City Center offers 167 accommodations with free minibar items and a safe. This accommodation offers separate sitting areas. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Munich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Mercure Muenchen City Center's great location gets high marks from our customers. During your stay, you're just a quick walk from Karlsplatz - Stachus. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Relax
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of Karlsplatz - Stachus and Theresienwiese
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Mercure Muenchen City Center. You'll have access to the health club at a partner property. For a fee, parking is available.

This 4-star Munich hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Relax – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available.
Biergarten – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Relax Bar – This bar specialises in international cuisine and serves breakfast, lunch and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 27 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Biergarten
  • Relax
  • Relax Bar

Things to do

  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 861 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 105-cm LED TV

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 60

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 3 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26.00 per person
  • Self-parking fee: EUR 27 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 60 (subject to availability)
  • Rollaway bed fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Muenchen City
Mercure Muenchen City Center
Mercure Muenchen City Center Hotel
Mercure Muenchen City Center Hotel Munich
Mercure Muenchen City Center Munich
Mercure Hotel Muenchen City Munich
Mercure Muenchen City Center Hotel
Mercure Muenchen City Center Munich
Mercure Muenchen City Center Hotel Munich

Reviews

Mercure Muenchen City Center Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 615 out of 1002 reviews
Rating 8 - Good. 305 out of 1002 reviews
Rating 6 - Okay. 50 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

Reviews

10/10 Excellent

Spencer A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Karl Raymond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are fantastic. It’s a short walk from Exit G at the main station which makes it really convenient for exploring other parts of the city or jumping the S Bahn to the lakes.
Stayed 7 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Munich

The staff at check-in was very friendly and spoke excellent English. The upgraded rooms with loft were unique and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

annette lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 3 night stay in Munich was perfect - The hotel itself was excellent! Great locality to heart of the city. Everything within walking distance and access to S & U routes practically on the doorstep. Staff at hotel very welcoming & friendly. We stayed in a standard double room which was perfect - great size, clean, the bed was so comfy and there was a FREE mini bar stocked daily. Breakfast buffet style was just the ticket- lovely food & great selection that would suit everyone. I would definitely recommend a stay here.
Stayed 3 nights in Aug 2025

6/10 Okay

Stefan

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Comfortable stay. Service helpful and friendly. Breakfast great for all family including my two year old and hotel had really useful amenities such as umbrellas, charging packs etc Location from main station is great. About a 15 minute walk to Marienplatz which with a toddler can be tricky to just nip in and out but it wasn’t super far away and we managed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Annapoorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for families

One of the best hotels. We had a family room for four people. Impeccably clean, friendly staff and great service. Excellent breakfast spread.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christie, Ramsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying here. Will not stay anywhere else. Highly recommend! Never disappoint.
Stayed 3 nights in Jul 2025

8/10 Good

Roda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to every thing
Stayed 2 nights in Jul 2025

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were great, area around hotel a bit dodgy.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jean-Charles

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
-
Stayed 2 nights in Jul 2025

8/10 Good

Inna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location very close to Marienplatz. Friendly and efficient staff. Delicious buffet breakfast. Would highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

ERIKA, Lake Elsinore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, nice clean and spacious room. The free mini bar was nice to have at the end of a long day. Breakfast had a large variety of great food. My husband and I were very pleased with our stay at this hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Katherine, Bloomfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk from the historic city and easy to get to the train station for any longer trips. Would have loved to have had the windows open at night but it was too noisy to do that.
Stayed 4 nights in Jul 2025

8/10 Good

Sergey, Buffalo Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convinient location, just minutes walk from Munich's Central T station. Rooms and the building are nice. Breakfast was excellent. The area around the hotel feels plenty safe. My only complaint would be the weak AC or lack thereof. Going back and reading other people's reviews, it seems the hotel turns off the AC when the temp outside is below certain threshold. I understand the desire to go green, but it comes at the expense of guests' comfort. Giving 4 stars. If AC was working properly, I'd give them 5 stars.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ania

Stayed 4 nights in Jul 2025

8/10 Good

Ernest

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to come back to a room that was nice and clean. AC was available but not working very well. The free minibar was a welcome surprise. Location is not great as the surrounding area is filled with strip clubs and a Youth Hostel. Night time can be noisy outside. Rooms are nicely furnished and well kept.
Stayed 4 nights in Jul 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, this property was nice. Very conveniently located next to Munich hbf. The staff were all incredibly nice and outgoing. We prefer the Mercure Altstadt for the location and the breakfast options, but this location was also great!
Stayed 14 nights in Jul 2025

10/10 Excellent

Naiju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff
Stayed 1 night in Jul 2025

10/10 Excellent

James

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Demetrius

Good Hotel. Excellent location and wonderful breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5* service

The best check-in welcome (early, upgrade and friendly) and sorted us out with missing toothpaste to our room. Great room. Definitely stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel, Well Located

Another great stay. We’ve used here for business a few times. Good sized rooms, clean, comfortable and good breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

David, Goffstown

Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025