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Playa Esperanza Resort

Property class: 4

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Indoor pool, 3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
Lunch served
Minibar, desk, blackout curtains, soundproofing
2 bars/lounges, 3 poolside bars
Indoor pool, 3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida de la Albufera, 4, Muro, Balearic Islands, 07458
  • Place, Playa de Muro
    ‪5 min walk‬
  • Place, Albufera Natural Park
    ‪16 min walk‬
  • Place, Platja dels Francesos
    ‪3 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪44 min drive‬

Room options

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About this property

Playa Esperanza Resort

Spend the day catching some rays at the beach, relaxing by one of Playa Esperanza Resort's 3 outdoor swimming pools or pampering yourself at the full-service spa.
Playa Esperanza Resort offers 77 air-conditioned accommodations with minibars and espresso makers. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor tennis court and a health club are featured at the hotel. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a hot tub, a sauna and a fitness centre.

Guests aged under 13 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Esperanza has 3 treatment rooms and outdoor treatment areas. Services include hot stone massages, sports massages, Thai massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

During your stay at Playa Esperanza Resort, you're just a quick walk from Playa de Muro. Features include 3 outdoor pools, 3 poolside bars and a full-service spa.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, 3 poolside bars and 2 bars/lounges
  • Take a swim in the indoor and 3 outdoor pools or soak in the hot tub
  • Treat yourself to body scrubs, manicures and pedicures or massages at Spa Esperanza
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 5-minute walk from Playa de Muro and 8 minutes by car from Alcúdia Port
  • Airport shuttle service available for a fee
Playa Esperanza Resort offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 2 bars/lounges.

A children's pool, a health club, and a hot tub are also featured at the family-friendly Playa Esperanza Resort. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Muro hotel is smoke free.

Restaurante Luna – This restaurant serves lunch and light fare.
Bar Salon – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 poolside bars
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Salon
  • Restaurante Luna

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Kayaking
  • Library
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • Built in 1982
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Hotel Playa Esperanza,Avenida Albufera 4, 07458 Playa de Muro,]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's restaurant is located at Hotel Playa Esperanza, located 656 feet (200 meters) away.

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 79.00 per vehicle (one-way)
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Playa Esperanza Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The check-in location differs from the property location. To check in, guests will need to go to Hotel Playa Esperanza,Avenida Albufera 4, 07458 Playa de Muro,
Front desk staff will greet guests on arrival at the property.
Please note: Men are required to wear trousers (long pants) for dinner.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Playa Esperanza Suites Hotel Muro
Playa Esperanza Suites Hotel
Playa Esperanza Suites
Playa Esperanza Suites Muro
Playa Esperanza Suites Muro
Playa Esperanza Suites Hotel
Playa Esperanza Suites Hotel Muro

Playa Esperanza Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 11 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing holiday with the family....great facilities for our young grandchildren and right by the beach too. Hotel extremely comfortable and staff very friendly. Would recommend to other families.

10/10 Excellent

Tony, Cala Egos Mallorca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT HOTEL

WE HAD A FABULOUS 3 NIGHT STAY. WE HAD 3 SUITES AND THEY WERE LOVELY, SPACIOUS AND MODERN, ALTHOUGH THE BALCONIES ARE SMALL. THE FOOD WAS FANTASTIC, WITH PLENTY OF CHOICE. MY DAUGHTER AND I THOROUGHLY ENJOYED THE SPA AND MASSAGE. TWO NEGATIVES, WE FOUND THE BEDS VERY UNCOMFORTABLE AND ONE OF THE RECEPTIONISTS WAS UNHELPFUL AND NOT VERY FRIENDLY BUT HE WAS THE EXCEPTION AS ALL OF THE OTHER STAFF WERE LOVELY AND VERY HELPFUL. OUR YOUNGEST GRANDSON HAD A BALL AT THE MINI DISCO AND AGAIN THE ENTERTAINERS WERE BRILLIANT.

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super sejour a recommander
Stayed 5 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel hôtel !

Suite spacieuse et très joliment décoré...sobre. Buffets petit-déj et souper très copieux. Personnel agréable. Plage large et sable fin. Parking disponible. On était ravi de notre semaine

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luksus, direkte ved strand

Flot hotel lige ved dejlig strand. Rent og pænt overalt. Rengøring og rene håndklæder hver dag. Venligt og hjælpsomt personale overalt. Lækker mad, stort og varieret udvalg både morgen og aften. Enkelte medlemmer af familien havde det svært med at døren til badeværelse/toilet var af glas (matteret) og ikke kunne låses.

10/10 Excellent

Sebastian, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel mit herrlichem Garten!

Das Playa Esperanza Suites Hotel gehört zu einem Komplex aus insgesamt drei einzelnen Hotels. Die drei Hotels liegen in einer herrlichen Gartenanlage mit drei Pools direkt am Stand. Durch die Größe des Gartens sind immer ausreichend Liegen vorhanden. Unser Zimmer ist sehr geräumig gewesen und verfügte über ein Wohn- und ein Schlafzimmer. Vom Balkon hatte man einen schönen Blick in den Garten und auf das Meer. Das Frühstücks- und Abendbuffet bot eine große Auswahl und gute Abwechslung. Bei gutem Wetter kann man auf der Terrasse sitzen. Das Hotel liegt in der Nähe eines Naturparks (Parc natural de s’Albufera de Mallorca). Hier kann man schön Wandern und Radfahren. Außerdem liegt eine Bushaltestelle direkt vor der Tür. Wir haben den Urlaub sehr genossen und werden in jedem Fall zurückkommen!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Immer wieder schön

Hervorragendes Hotel,sehr gutes Essen, guter Service, freundliches Personal

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schönes Hotel mit tollen Suiten

Gutes Essen Personal sehr freundlich die Strandnähe war echt klasse ca 30 Meter zum Strand

10/10 Excellent

masha, mallorca

Liked: Staff & service, property conditions & facilities, room comfort

We've been 2 times thus summer

Have been July 2016 in the Hotel triple room and in October 2016 in suites. The resort has a huge territory, several pools, indoor heated pool. My family and I enjoyed a lot our stay! Dinners are great variety. Pray a bit more to get a room with a view! The sea colors are fantastic!

8/10 Good

Alexandra

Liked: Cleanliness, property conditions & facilities, room comfort

Bra och familjevänligt hotell

Bra hotell för barnfamiljer. Fin strandremsa.

8/10 Good

sebastino, Catania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sulla spiaggia

Albergo ben tenuto, pulito, con tante attenzioni per i clienti... Eccezionale il buffet a colazione e cena...consigliato

8/10 Good

Elodie, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuleux

Séjour très agréable suite spacieuse et parfaitement décoré, disign vraiment au top!!! J'ai été séduite, l'hôtel est beau, rénové la salle de restaurant en exterieur donnant vers la mer est vraiment très agréable le matin. J'ai passe trois jours fabuleux en couple.

8/10 Good

Miquel

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

un asiático en chandal mejor k bermudas de Armani

Fuimos sorprendidos desagradablemente al no dejarme entrar en el comedor de noche, sin ningún aviso, con bermudas carísimas. Iba acompañado de mi mujer en pantalón corto y camiseta sin mangas de Vogue y Chal de lino auténtico adquirido enVerona y más caro que la vestimenta de 4 turistas a la vez. Indignados decidimoscenar en otro lugar. Por mi trabajo he tenido la suerte de visitar hoteles de muchísima más calidad. Fue insultante. Soy diplomado y colegiado Director de Empresas y Actividades Turísticas. Master en Marketing Turístico por la Universidad de Deusto. Master en Direccion y gestion Personal. Curso especializado de Food and Beverage. y varios. lamentable el director siempre ausente. El servicio, exceptuando el maitre, poco preparado,con poco recorrido, muy bueno.

10/10 Excellent

JORGE, Curitiba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Imperdível

Hotel muito bom. Quarto grande. Café da manhã e jantar insuperáveis. Instalações de piscina, bares e natureza excelentes. O colchão poderia ser melhor...

10/10 Excellent

Stéf, Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Etablissement totalement conforme à la description et aux photos du site, très belle établissement très bien entretenu avec un accès direct à une magnifique plage. Suite spacieuse et en parfait état, superbe vue (pour les suites), personnel efficace et sympathique, buffet de très bonne qualité, Acces au SPA inclus (petit mais très peu de monde au moment ou nous y étions). Belles piscine extérieures, piscine intérieure petite. Seul bémol (et encore) literie un peu dure à mon gout.

10/10 Excellent

H, Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hervorragend geführtes Strandhotel - gutes Essen!

Unser Wunsch nach einer Suite mit Meerblick wurde perfekt erfüllt! Wir waren zu Ostern dort: Publikum Familien, Paare und ganz viele Radfahrer! Essen vom Buffet war sehr vielseitig und qualitativ sehr gut, der Service immer freundlich. Klar dass in einem solch riesigen Hotels schon ziemlicher Servier-Wagen-Verkehr im Speisesaal herrscht. Die Lage direkt am schönen Strand von Muro / Alcudia ist sehr gut, weniger attraktiv ist das sehr sehr touristisch geprägte Umfeld des Hotels (eben typische rein touristische sehr große Siedlung entlang des Strande). Schön: das Feucht-/Vogelschutzgebiet Albufera für einen Spaziergang direkt vom Hotel aus. Einen Parkplatz (kostenfrei) vor dem Hotel zu bekommen, war zu Ostern völlig unproblematisch.