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Courtyard by Marriott Hakuba

4.0 star property

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Photo gallery for Courtyard by Marriott Hakuba

Exterior
View from property
Premium Room, 1 King Bed (Hot Spring) | Desk, laptop workspace, blackout curtains, free WiFi
Breakfast, lunch and dinner served
Deluxe Room, 2 Single Beds (Japanese Western) | Desk, laptop workspace, blackout curtains, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
2937 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301
  • Place, Hakuba Ski Jumping Stadium
    ‪1 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪15 min walk‬
  • Place, Happo-one Adam Gondola
    ‪5 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds (Japanese Western)

Deluxe Room, 2 Single Beds (Japanese Western) | Desk, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 2 Single Beds (Japanese Western)

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds (Japanese Western)

Desk, laptop workspace, blackout curtains, free WiFi

Superior Room, 2 Single Beds (Japanese Western)

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed (Hot Spring)

Desk, laptop workspace, blackout curtains, free WiFi

Premium Room, 1 King Bed (Hot Spring)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

Desk, laptop workspace, blackout curtains, free WiFi

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Hot Spring)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Single Beds (Hot Spring)

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds (Dog Friendly, With Hot-Spring Bath)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Single Beds (Dog Friendly, With Hot-Spring Bath)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Dog Friendly, With Hot-Spring Bath)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 King Bed (Dog Friendly, With Hot-Spring Bath)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Courtyard by Marriott Hakuba

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site. Housekeeping is available on request.
Courtyard by Marriott Hakuba offers 72 accommodations with a hairdryer and free toiletries. A pillow menu is available. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and bidets.

This Hakuba hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.
Our customers tell us that they enjoy the overall property condition at Courtyard by Marriott Hakuba. During your stay, you're just a quick walk from Hakuba Art Museum. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at DINING and BAR LAVAROCK
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, 2 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Hakuba Happo-One Ski Area and 7 minutes from Hakuba Iwatake Ski Resort
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. WiFi is free in public spaces. Event space at this hotel measures 1432 square feet (133 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Courtyard by Marriott Hakuba. Self parking is free.

This 4-star Hakuba hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
DINING and BAR LAVAROCK – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,850 for adults and JPY 1,850 for children
  • A restaurant

Restaurants on site

  • DINING and BAR LAVAROCK

Things to do

  • 24-hour gym
  • Ski passes

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,432 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: JPY 5500 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 3850 for adults and from JPY 1850 for children
  • Pet fee: JPY 5500 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Japanese futons are provided based on the number of adults in the reservation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Laforet Club Hotel Happo
Laforet Club Hakuba Happo
Laforet Club Happo
Courtyard Marriott Hakuba Hotel
Courtyard Marriott Hakuba
Hotel Courtyard by Marriott Hakuba Hakuba
Hakuba Courtyard by Marriott Hakuba Hotel
Courtyard by Marriott Hakuba Hakuba
Laforet Club Hotel Hakuba Happo
Courtyard Marriott Hakuba Hotel
Courtyard Marriott Hakuba
Hotel Courtyard by Marriott Hakuba
Courtyard Marriott Hotel
Courtyard Marriott
Laforet Club Hakuba Happo
Courtyard by Marriott Hakuba Hotel
Courtyard by Marriott Hakuba Hakuba
Courtyard by Marriott Hakuba Hotel Hakuba

Courtyard by Marriott Hakuba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 121 out of 201 reviews
Rating 8 - Good. 55 out of 201 reviews
Rating 6 - Okay. 16 out of 201 reviews
Rating 4 - Poor. 6 out of 201 reviews
Rating 2 - Terrible. 3 out of 201 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great oasis in the mountains with great service and food
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen on the property was great, even had an outdoor section too. Rooms were modern and in good repair with excellent and helpful front reception staff!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

The gentleman who check us in was very helpful and friendly and provided such good service!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing. Staff was kind enough to accommodate my request for a private onsen room. Which I should have booked initially but didn't realize was an option. Shuttle bus stop at the front door will take you to various ski resorts in the area. Staff is excellent, helpful, kind. Restaurant is great! Had use of a ski locker as well. Full locker, not just a place to hang skus and poles.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kokoro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room with private Onsen Bath was AMAZING!! Definitely will so it again.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

phillip

Liked: Cleanliness
Water noise from the bathroom, unbearable difficulty sleeping. Unable to use the hotel bar or kitchen after 9pm, very strict on the time, at breakfast you were told at 9-50 that you needed to leave at 10, only seemed to apply to non Japanese customers, they stayed for as long as they wanted. Other than that staff were friendly.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff welcoming and very helpful. Access to restaurants and ski hire just around the corner. Would happily stay here again. Thank you
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Hakuba Marriott! It had a great gym, the in room onsen was perfect after a day on the slopes and the staff were so friendly. It was walkable to the main drag and provides a shuttle to the ski resorts right out front. It was nice to come back and enjoy a drink at the bar after dinner. We cannot wait to stay here again!
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with ski slop shuttle bus stop stop right outside the door The whole of Hakuba is not great for taxi or uber, but that is not the hotels problem We would recommend this hotel highly
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful. Room conditions are great! More variety of Breakfast would be better. The restaurant decor is classic
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Poor

Very poor experience at the hotel for a ski trip. Hotel has no transfer to the slopes and you are reliant on the infrequent local buses. Staff not particularly helpful with regards to anything (transport, restaurants etcetc). Nearly spoilt our trip to Japan. I wouldn’t recommend staying at this hotel for a ski trip (get something closer to the slopes). Very disappointing from a Marriot.
Stayed 4 nights in Dec 2024
Verified

4/10 Poor

Scott

Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel might be great in the winter, but these green months really make you wonder if it deserves the high marks. The hotel restaurant has a limited menu and portions are less than filling. The “apple pie”consists of uncooked sliced apples, a scoop of ice cream and a toffee cracker. The front desk wanted to be helpful but no one could tell me about what was open in town, the hiking trails in the area, or where I could rent a bike. I know it’s summer, but this was an expensive stay at a shell of a hotel.
Stayed 3 nights in Jul 2023
Verified

4/10 Poor

Troy

Disliked: Staff & service, property conditions & facilities, room comfort

Not good stay

The bathroom floor has a ceramic peace which is very slippery. I fell down 2 times on my back and I started bleeding. The room was very small. Also they made us pay extra taxes which we didn’t know about. The view of the room was on the trash back yard. Not going there again.
Stayed 4 nights in Nov 2022
Verified

4/10 Poor

Jason

Liked: Cleanliness, property conditions & facilities
I usually love a Marriot however please be aware that if you are going anywhere outside the hotel transport is terrible & the Marriot Courtesy Bus will only take you to two places either the Train Station or the Bus interchange . What was an excellent stay was a disaster when leaving as we had to walk 700 metres to our departure transport .( Not the Hotels problem)however they could have offered to help . Apparently this is the hotels policy and I wish this was more clear as I wouldn’t have spent $10k to be treated this poorly when leaving in a massive Snow storm dragging luggage up the road ankle deep .
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, amenities
El personal amable
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Naomi

Liked: Cleanliness, amenities, property conditions & facilities
お料理も美味しく、お部屋も綺麗でした
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が親切で素晴らしかったです。
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

tooru

Liked: Cleanliness, staff & service, amenities
スタッフの対応がとても良かったです🌝
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

レストラン最高

レストラン最高
Stayed 1 night in Jul 2025
Verified

8/10 Good

Kayoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉の部屋風呂が良かった。
Stayed 1 night in Jun 2025
Verified

8/10 Good

K

Liked: Cleanliness, amenities
客室のシャンプーなどをもう少し良いものに
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Hiroshi

Liked: Cleanliness, staff & service, property conditions & facilities
広い部屋で自然に囲まれながら、ゆったりと過ごせました。
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Shotaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋が広く、ゆったり寛ぐことが出来ました。 次回は、宿泊メインでのんびりしに来ようと思います。 ありがとうございました。
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Yuya

Liked: Cleanliness, staff & service, property conditions & facilities
楽しかったです
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

KANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
愛犬と一緒に泊まりました。家族みんなリラックス出来て大変良かったです。どうもありがとうございました。素晴らしかった。
Stayed 1 night in Oct 2022