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Hakuba Panorama Hotel

3.0 star property

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Photo gallery for Hakuba Panorama Hotel

Restaurant
A hotel room with a bed, a desk, a chair, and a window.
A wooden interior with a 'Welcome Open' sign, a bar area with wooden stools, and a menu board.
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
3322-1 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301
  • Place, Hakuba Ski Jumping Stadium
    ‪1 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪6 min walk‬
  • Place, Happo-one Adam Gondola
    ‪10 min walk‬

Room options

View all photos for Standard Room, Mountain View (for 4 Guests)

A hotel room with two single beds, a sofa, a desk, and a mirror.

Standard Room, Mountain View (for 4 Guests)

8.8 out of 10
Excellent
(6 reviews)
  • Mountain view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Bunk Beds and 2 Single Beds OR 1 King Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Japanese/Western Style Room

A traditional Japanese-style hotel room with tatami flooring, a low wooden table, two beds, a wardrobe, and a window with curtains.

Japanese/Western Style Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons
  • Free Wi-Fi

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About this property

Hakuba Panorama Hotel

Jump on the free ski shuttle for a day on the slopes before returning to Hakuba Panorama Hotel for a meal at the restaurant, a drink at the bar/lounge or a dip in a hot tub. Weekly housekeeping is available.
Hakuba Panorama Hotel offers 15 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and children's slippers.

This Hakuba bed & breakfast provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a weekly basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the bed & breakfast include a hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs open between 3:00 PM and 11:00 PM.
During your stay at Hakuba Panorama Hotel, you're just a quick walk from Hakuba Happo-One Ski Area. Features include free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • On-site recreation includes hot springs and a playground
  • Just a 1-minute drive from Hakuba Happo-One Ski Area and 7 minutes from Hakuba Goryu Ski Resort
  • Free bus station shuttle, railway station and ski shuttle service
For a free ride to the slopes, hop on the bed & breakfast's complimentary ski shuttle. Hakuba Panorama Hotel helps provide the perfect winter holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the bed & breakfast's bar.

There's a restaurant on site. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hakuba bed & breakfast.

For a fee, guests can enjoy breakfast daily from 7:00 AM to 9:00 AM.
Hakuba Panorama Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 9:00 PM at scheduled times and on request
  • Free train station pick-up shuttle from 7:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free bus station shuttle
  • Free ski shuttle
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily breakfast available 7:00 AM to 9:00 AM for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Hot spring
  • Hot tub
  • Playground
  • Ski passes
  • Ski storage

Family friendly

  • Baby toys
  • Children's dinnerware
  • Children's toys
  • Cot (surcharge)
  • High chair
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Spa

  • Hot spring
  • Hot springs open from 3:00 PM - 11:00 PM
  • Hot springs water temperature - 41 ºC
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 1500.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 11000 per person (one-way)
  • Airport shuttle fee per child: JPY 11000 (one-way)
  • Crib (infant bed) fee: JPY 1500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Hakuba Panorama Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7 AM - 9 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive key retrieval information.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to 11:00 PM.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hakuba Panorama
Hakuba Panorama Hotel Hakuba
Hakuba Panorama Hotel Bed & breakfast
Hakuba Panorama Hotel Bed & breakfast Hakuba

Hakuba Panorama Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 76 reviews
Rating 8 - Good. 24 out of 76 reviews
Rating 6 - Okay. 5 out of 76 reviews
Rating 4 - Poor. 3 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities
Good location , great hotel . Family friendly , good morning breakfast . Food in the taproom is great also when you can’t be bothered going out ( or if everything is booked ). Would recommend and will stay again
Stayed 6 nights in Jan 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Excellent transfer service upon arrival and departure. Polite and approachable staff. Good breakfast. Rooms cleaned daily. Reasonable location with an excellent view.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for shops, food, buses, chair lift! Loved our stay here
Stayed 9 nights in Jan 2025
Verified review

8/10 Good

Chantel

Liked: Staff & service
Great area to walk to the snow lifts and restaurants.
Stayed 6 nights in Jan 2025
Verified review

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful scenery, comfortable room, good bath, great beer
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the food was amazing in the taproom
Verified review

10/10 Excellent

Kah Han

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and good room sizes. Staff was very helpful in locating an item left behind and posted the item back to me. Highly recommended
Stayed 7 nights in Dec 2025
Verified review

6/10 Okay

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities
Located in a nice place. Every room has the alps view.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close distance to mountain, bus station, shops and restaurants. Roomy and comfortable accommodations, and very friendly and helpful staff.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Christopher Bernard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great they were very welcoming accomodating efficient happy..
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

En Hao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well run, excellent tap room.
Stayed 7 nights in Dec 2024
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect accommodation, good hotel services, well maintained devices and hospitality staff. Very easy location to all resorts.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Brigetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view of Happo One, fantastic onsen, very friendly and helpful staff. Breakfast buffet was perfect for fuelling before a full day of skiing.
Stayed 7 nights in Jan 2023
Verified review

8/10 Good

Mika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay w my family. Comfortable and clean room w beautiful scenery. Perfect buffet style breakfast for kids.
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Yuet Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gd view

The room has a gd view that i can see the sunrise and sunset in the morning and at night.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Zuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly as advertised - staff were friendly and helpful. Easy walking distance to Happo One and shuttles right at the door for Goryu / 47. Short walk to the main bus station for farther hills such as Cortina and buses to Nagano. Drying room for gear helps to declutter your hotel room. Breakfast is nice with just a little variety each day. Taproom restaurant food is pretty straight pub grub and has quick and friendly service (no yakitori any more). Would definitely book again if we return to Hakuba.
Verified review

4/10 Poor

HEIDI

Disliked: Cleanliness
Pros: friendly staff, great location Cons: - found pubic hair on the bed and on the bathroom floor; - urine stain around the toilet rim; - staff who didn't know where the do not disturb sign could be found in the room. She offered to let the cleaning team know that we did not need room cleaning, but our room got entered into anyways. If you expect the Japanese standard of cleanliness and operation from this hotel, you would certainly be disappointed. It feels like a frat house to me that the staff worked together causally without the guidance from the management. I will not come back.
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness

白婆さん

八方ゴンドラにも近く、歩いて行けます。 山が良く見えて、景色は最高です! バーがあるので、ビール好きにはたまりません。 料理も美味しかったです。
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

かつゆき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ウォシュレットがないのが残念でしたが、その他は申し分ありません。
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Chiharu

Liked: Staff & service, amenities
設備、特に部屋のバストイレが昔のユニットバスのようで、古めです。リノベーションされているせいか掃除は行き届いているものの、少し埃っぽさがありました。スタッフの対応、レストランはいい対応でした。大浴場があるのに、朝はやっていないのが非常に残念でした。
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

yurika amelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
満足です！
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

ノノカ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです 。
Stayed 1 night in Aug 2024
Verified review

2/10 Terrible

mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3世代4人で二泊利用しました。 白馬連山を望める部屋は、広さも充分で、畳や天井もキレイで清潔感がありました。小さいながら大浴場もあり、トレッキング後の疲れも癒してくれ、全般的に満足な滞在になりました。 食事は二日共一階のタップルームでいただきましたが、珍しいビールも飲め、ボリュームたっぷりでした。天気の良い日は、外のテラスで食べるのも気持ち良さそうです。 庭には大型のトランポリンや手製のブランコもあり、子供も気に入って遊んでいました。 基本的にフロント業務は15時〜21時の間で、その他の時間は不在のようなので、そこだけ注意が必要かもしれませんが特に困ることはありませんでした。
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

DAISUKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感のある室内。ゆっくりと足を伸ばして入れる大浴場に部屋から見える白馬の山々とスキージャンプ台、最高でした。
Stayed 1 night in Aug 2024