Nagano Tokyu REI Hotel

Property class: 3

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Photo gallery for Nagano Tokyu REI Hotel

Reception
Interior entrance
Lobby
Exterior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

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1-28-3 Minami-Chitose, Nagano, Nagano-ken , 3800823
  • Place, Nio-mon Gate
    ‪3 min drive‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪4 min drive‬
  • Place, Zenko-ji Temple
    ‪4 min drive‬

Room options

Standard Double Room, Non Smoking

8.4 out of 10
Very good
(50 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

Superior Twin Room, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

Superior Triple Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Single Beds
  • Free Wi-Fi

Standard Double Room-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • Free Wi-Fi

Superior Triple Room-Non-Smoking

  • Sleeps 3
  • Free Wi-Fi

Standard Twin Room-Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

Superior Twin Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

Nagano Tokyu REI Hotel

A restaurant, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a computer station, a banquet hall and a vending machine are on-site. Housekeeping is available on request.
Nagano Tokyu REI Hotel offers 143 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using complimentary wired and wireless Internet access. An iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

Nagano Tokyu REI Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Saiko-ji Temple. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a computer, laundry facilities and a lift
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Nagano Prefectural Shinano Art Museum and a few minutes from Zenko-ji Temple
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Nagano Tokyu REI Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Nagano hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Nagano Tokyu REI Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Offsite parking available (JPY 1,100 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Computer station

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 5 PM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 900 for children
  • Nearby parking fee: JPY 1100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 5 PM - midnight.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nagano Tokyu REI
Nagano Tokyu REI Hotel Hotel
Nagano Tokyu REI Hotel Nagano
Nagano Tokyu REI Hotel Hotel Nagano

Nagano Tokyu REI Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 582 out of 1001 reviews
Rating 8 - Good. 320 out of 1001 reviews
Rating 6 - Okay. 70 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Erik

Stayed 1 night in Jan 2026

10/10 Excellent

Miguel, Mérida

Travelled with family
Liked: Cleanliness, amenities
all great
Stayed 1 night in Nov 2025

10/10 Excellent

Darrin, Avon

.
Stayed 1 night in Jan 2026

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and efficient, room was very clean, and the breakfast buffet was great. Location right across from the station was perfect.
Stayed 1 night in Jan 2026

4/10 Poor

Sor Boon Theresa

Disliked: Cleanliness, amenities, property conditions & facilities
Staff support was horrendous Sat 3 Jan - My family & I took a tour bus to Togakushi Shrine Okusha. We missed our designated time slot for the return trip at 1:30pm and could not board the next bus at 3:30pm because the bus driver claims that all tickets are sold out. Our attempts to book an Uber or Go-Get taxi were unsuccessfully. As it is winter, the sun was setting early and the place became dark very fast. There were no street lamps and we were concerned about our safety. Around 4:30pm we rang the Hotel Reception to request for assistance. We explained that we stranded at the Shrine & could not secure any transport back to the hotel. The female staff who answered the phone didn’t even bother to verify if we were guests at the hotel. After hearing our request, she referred us to Uber & Go-Get taxi when we had clearly explained the situation. She claims she cannot assist and hung up.
Stayed 3 nights in Dec 2025

2/10 Terrible

Caleb

Liked: Staff & service
Disliked: Cleanliness, amenities
Dirty
Stayed 1 night in Jan 2026

8/10 Good

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and service. Rooms are very small. Something to keep in mind if you have a lot of luggage.
Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Great tidy warm hotel, very quiet and convenient.
Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2025

10/10 Excellent

DANIELA

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and staff very nice.
Stayed 3 nights in Dec 2025

8/10 Good

Nghia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly Recommended. The hotel is situated in a convenient location across the station and our rooms were clean plus friendly staffs.
Stayed 6 nights in Dec 2025

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel right across the street from the station. Staff are friendly and efficient. Staff can speak english as well. I enjoyed my stay. I would stay with them again if I pass by again. Thank you for your hospitality.
Stayed 1 night in Dec 2025

8/10 Good

leena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast. Great location
Stayed 3 nights in Nov 2025

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
conveniently located..
Stayed 2 nights in Nov 2025

10/10 Excellent

UPINDER

Liked: Cleanliness, staff & service, amenities
Room was very clean and of a good size. Staff were very polite and professional. Location of the hotel right across the road from Nagano station. Lots of shopping and eateries nearby.
Stayed 1 night in Nov 2025

8/10 Good

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, clean room
Stayed 1 night in Nov 2025

6/10 Okay

Ronald

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean Room but small. Staff was respectful. Breakfast was good but very busy. Go after 8am and you will be fine. Very centrally located and near the train station to boot.
Stayed 1 night in Nov 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer service
Stayed 1 night in Nov 2025

10/10 Excellent

MARIBEL

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location,staff,breakfast and cleanliness were all great!
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be at. You're litterally right by the station and right next to the konbini. The facilities are comfortable and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Melinda

Stayed 2 nights in Oct 2025

10/10 Excellent

ruhamey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet breakfast, awesome staff and clean room.
Stayed 1 night in Oct 2025

6/10 Okay

sibi prahalada

Travelled with group
Liked: Staff & service
The facility was average but staff was very friendly and helpfull
Stayed 3 nights in Oct 2025

10/10 Excellent

Simon

Stayed 1 night in Oct 2025

10/10 Excellent

Chun Yang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
這間飯店的位置非常好,就在車站對面,然後我們住的雙床房空間很寬敞,裡面設備也非常的新和乾淨,早餐的選擇非常的豐富,工作人員服務也很好,非常推薦
Stayed 1 night in Sep 2025