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Cottage hotel fenice hakuba

3.0 star property

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Photo gallery for Cottage hotel fenice hakuba

Front of property
Fireplace
Front of property – evening/night
Fireplace
Individually furnished, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
22305 Kamishiro, Hakuba, Nagano-ken, 399-9211
  • Place, Hakuba Goryu Ski Resort
    ‪13 min walk‬
  • Place, Chokoku-ji Temple
    ‪18 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪9 min drive‬

Room options

View all photos for Basic Cottage, Kitchen

Individually furnished, free WiFi, bed sheets

Basic Cottage, Kitchen

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Basic Cottage

Individually furnished, free WiFi, bed sheets

Basic Cottage

  • 2 bedrooms
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

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About this property

Cottage hotel fenice hakuba

This smoke-free guesthouse features a fireplace at reception, free self-parking and free Wi-Fi in public areas. Other amenities include multilingual staff assistance and a vending machine.
Cottage hotel fenice hakuba offers 17 accommodations with fireplaces and complimentary slippers. This individually furnished accommodation has separate dining areas and includes dining tables. Fridges and microwaves are provided.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Hakuba guest house provides complimentary wireless Internet access, with a speed of 25+ Mbps.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Cottage hotel fenice hakuba, you're just a quick walk from Hakuba Goryu Ski Resort. You'll find features such as free WiFi in public areas and free self-parking. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include multilingual staff, a fireplace at reception and a vending machine
  • Just a 1-minute drive from Hakuba Goryu Ski Resort and 7 minutes from Hakuba Happo-One Ski Area
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
As a guest of Cottage hotel fenice hakuba, you'll find a vending machine, multilingual staff, and ski storage. Public spaces have free WiFi. Free self parking is available.

This 3-star Hakuba guest house is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Things to do

  • Ski storage

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Multilingual staff

Accessibility

  • No lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Dining table
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Fireplace
  • Heating
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: JPY 1650 per pet, per day
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: JPY 1650 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Phoenix Wing Hakuba House

Phoenix Wing Hakuba

Phoenix Wing Hakuba

Cottage Fenice Hakuba Hakuba

Cottage hotel fenice hakuba Hakuba

Cottage hotel fenice hakuba Guesthouse

Cottage hotel fenice hakuba Guesthouse Hakuba

Cottage hotel fenice hakuba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 12 out of 19 reviews
Rating 8 - Good. 5 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful tucked away spot in Hakuba! The surrounding forest was nice to get away from the hustle and bustle of the main resorts. About 15min walk to Goryu or they can take you in the shuttle. The staff went above and beyond to make us feel welcomed and accommodated for, also a lovely spot focusing around keeping your dogs happy and taken care of. Spacious cabin feel and a decent restaurant with some nice options :) I would recommend this to anyone visiting in the winter or summer
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Francisco Javier René

Liked: Cleanliness, amenities, property conditions & facilities
Todo correcto, buena ubicación, lejos del 7-eleven (aprox 30 min caminando)
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Manuel Michelle Perez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La propiedad es muy bonita, en un lugar accesible y con un staff que solucionan cualquier problema Lo recomiendo bastante
Stayed 3 nights in Dec 2025
Verified

8/10 Good

なおき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊施設自体はとても良かったです。 ですが冬は薪ストーブがないと寒かったです。 薪ストーブ用の木が別料金(1500円)としてかかるので泊まる方は注意して下さい。
Stayed 1 night in Dec 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても癒されました。

初めて利用させていただきました。コテージのイメージがログハウス風で実際と少し違った？のですが、清潔で暖房含め快適に過ごせましたので問題なかったです。暖炉もとても癒されました。スタッフの方の心配りも素晴らしくおもてなしの心が伝わりました。 朝食がもうすこしグレードアップすると１００点でした。 また利用したいと思います。
Stayed 1 night in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
今まで泊まったホテルの中で一番快適！ 犬連れで広々だし、周りを気にすることなくプライベート感を満喫できた！ またぜひ泊まりたい！
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價比高

我以為book左間房，原來係成間獨立屋，有兩層。千五蚊book左咁大間屋我好surprise.而且乾淨企理，相信佢事前有滅過昆蟲，雖然係係花草樹木隔離都無咩昆蟲入屋，而且備有殺蟲水，我很安心。呢度係寵物渡假的，雖然人人拉住隻狗仔但我無，不過我都住得好開心。附近有間收八點的aeon,買密瓜酒店都有刀開，正！唯一美中不足的係位置有點偏僻，同埋七點幾八點己經好多店收晒，食野就少啲選擇。如果想玩激流呀滑翔傘就要去之前一早book定。若果冬天去，一定漫山雪景，靚爆！不過白馬距離立山黑部都有少少距離架！渣車都要要一個鐘去扇X站。靚屋靚景係有少少代價的。
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

暖炉もある快適なロッジ

ホテルのスタッフは皆親切な方たちでした。 ペットずれの客層が多かったですが、ペットがいなくても十分楽しめました。
Verified

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snow chalet

We went on a trip to see the snow for the first time The chalet was very spacious and have plenty of room it can accommodate 6 or 8 people with ease There was nothing around but the hotel car take us wherever we want It is very intimate
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Ski japan

This hotel is not close to the lifts and not close to the restaurants. The staff is very friendly but can only communicate in Japanese. this makes everything a challenge. For the cost we paid you can get a nice nice hotel with much better facilities. I would not recommend this hotel unles you have a dog.
Verified

8/10 Good

James

Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Paula

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Shusuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

iwao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

kazuma

Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Yao Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Verified

8/10 Good

がくと

Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Peerachote

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort