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Grand Base Nagasaki City

2.5 star property

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Photo gallery for Grand Base Nagasaki City

A hotel entrance with a staircase leading up to a door, a sign indicating the hotel name, and a modern building facade.
A reception area with a dark tiled wall, a reception desk, and a bench.
City view from property
A modern bathroom with a stainless steel sink, a black faucet, and a bottle of hand soap.
A hotel room with four beds aligned against a wall, each with a headboard and pillows.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2 39 Tamazonomachi, Nagasaki, Nagasaki Prefecture, 850-0053
  • Place, Nagasaki City Office
    ‪6 min walk‬
  • Place, Hamanomachi Arcade
    ‪11 min walk‬
  • Place, Nagasaki Dejima
    ‪14 min walk‬
  • Airport, Nagasaki (NGS)
    ‪48 min drive‬

Room options

View all photos for Standard A Non-Smoking

A hotel room with two beds, a sofa, a flat-screen TV, and a small table with a vase of flowers.

Standard A Non-Smoking

  • 32 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard B Non-Smoking

A hotel room with three beds, a flat-screen TV, a small table with a vase, and a window with curtains.

Standard B Non-Smoking

  • 36 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard C Non-Smoking

A hotel room with four beds, a flat-screen TV mounted on the wall, a small wooden table with a vase, and a carpeted floor.

Standard C Non-Smoking

  • 33 sq m
  • 1 bedroom
  • Sleeps 9
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe D Non-Smoking

A hotel room with four beds arranged in a row, each with a dark blue bedspread and white linens.

Deluxe D Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 10
  • 2 Double Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior E Non-Smoking

A hotel room with a large flat-screen TV mounted on the wall, a compact air purifier, and a bed with white bedding and gold accents.

Superior E Non-Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 11
  • 3 Double Beds and 1 Single Bed
  • Free Wi-Fi

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About this property

Grand Base Nagasaki City

This smoke-free apartment building features free Wi-Fi in public areas. Each apartment features free WiFi and a kitchenette with a fridge, a stovetop and a microwave. A flat-screen TV, an electric kettle and a hairdryer are among the other amenities available to guests.
Grand Base Nagasaki City offers 11 accommodations with complimentary slippers and a hairdryer. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include bidets, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

During your stay at Grand Base Nagasaki City, you're just a quick walk from Nagasaki Museum of History and Culture. Free WiFi in public areas is available. This budget apartment building has 11 apartments. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV and a full-sized fridge
  • Free WiFi
  • Amenities include a lift
  • Steps from Nagasaki Museum of History and Culture and Shofukuji Temple
Grand Base Nagasaki City offers its guests a lift. Public spaces have free WiFi.

This Nagasaki apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • Flat-screen TV

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Smoke-free property

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 11 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Base Nagasaki City Nagasaki
GRAND BASE NAGASAKI CITY Nagasaki
GRAND BASE NAGASAKI CITY Apartment
GRAND BASE NAGASAKI CITY Apartment Nagasaki

Grand Base Nagasaki City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 55 out of 122 reviews
Rating 8 - Good. 38 out of 122 reviews
Rating 6 - Okay. 14 out of 122 reviews
Rating 4 - Poor. 11 out of 122 reviews
Rating 2 - Terrible. 4 out of 122 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mark

Liked: Cleanliness, listing accuracy
Convenient location, very modern apartment with sensor-controlled lighting and a selectable hot water system. The check-in process was quite convoluted, including uploading passports / paying accommodation tax online / video chat.
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Eythan

Disliked: Communication
Easy to get around on foot.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ramona

Liked: Cleanliness, property conditions & facilities
Love the place good location
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Avash

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was convenient, spacious and very accessible.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was perfect, really large beds and plenty of room in the room to not get in each others way. Bathroom was also spacious. Would stay again. Highly recommended.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Zaid

Liked: Cleanliness, amenities, property conditions & facilities, communication
There were a lot of ants in our third floor room
Stayed 10 nights in Aug 2025
Verified

8/10 Good

Andrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very convenient
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities, communication
The place is not well labeled, so if you’re driving by yourself it’s a little difficult to find. Also, the security pad to get into the building requires you to wait before it clicks open. Would’ve been nice to know that. Parking in front is all in Japanese.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, property conditions & facilities, communication
Stayed one night with four people and it was very nice. The room condition was amazing and everything was very well kept and clean. The bathroom was very nice. Check in went somewhat smoothly. They could’ve sent me the check in info a bit earlier as I had to message them to get it, but they replied within the hour with the instructions. All in all, I believe it is worth the money, it’s not anything super extravagant but it’s a nice hotel.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent, spacious apartment within walking distance of most of the interesting stuff in Nagasaki. The apartment is situated on a quiet street and with plenty of sound insulation if you're a light sleeper. Check-in is a little awkward is all instructions are sent to you in Japanese, so you'll need to run it through google translate if you cannot read Japanese. The only downside is the relatively expensive parking options at the front of the apartment - about 1500 yen per day.
Stayed 3 nights in Jun 2023
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Communication

Check-in impossible without international calls

The check-in iPad was not connected to the internet, so did not allow us to check in. Without having the ability to make international phone calls we would have been unable to check in successfully. Be aware of this if you plan to book. There was also no cold water able to come out of the bathroom taps. Hot water was fine. Bed was pretty hard, otherwise they were fine.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Cheng Soon Christopher

Liked: Cleanliness
Disliked: Amenities, communication
The hotel is self service and not manned. The company did not send the instructions to enter the hotel and i had to spend money to call the support centre via mobile phone.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Don

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Failed to receive email detailing check in procedure . Locked out of property with dwindling phone battery capacity . Spoke to somebody whose English was terrible. Wasted nearly an hour getting in .
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is a very modern building and it uses the newest technology for checkin and checkout. So when you get that message from them a couple of days before arriving don't delete it as it has key information in it. The rooms are large and very comfortable - probably the most comfortable bed we had while in Japan. The kitchenette was well-equipped with cutlery and plates etc. The shower was very powerful and the internet was pretty good. It's a 15 minute walk from the station and near the main sites in Nagasaki. One downside was the lack of English on all the devices so we struggled to work microwave, TV, heating etc. But overall highly recommend.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Benjamin

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Check-in process was confusing. It was not communicated clearly that this hotel does not have a manned front desk. The did not send the access code in a timely-manner, and I had to request for it within a couple hours of checking in. There are NO amenities. No gym, breakfast, etc. However rooms are very clean, spacious, modern, and comfortable.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Sonny

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Concierge says parking reservation was not available but asked me for my car's color and plate number. After I provided them the info they replied it was not necessary because parking space reservation is not possible (then why did they ask for it?). On the day of check in, they said they will send the entrance code by noon. At 2pm I didn't receive anything and had to chase. Their property is good but their customer service/concierge is sub-par.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

JUNJI

Liked: Cleanliness, room comfort, communication
Hotel is 1.1 km walk from Nagasaki station. A bit of a walk with luggage or with children. The street in front is at times busy, and there's space to park one car temporarily in front of the property to unload/load. We stayed in room 202, in the Standard A room. In the room, I hardly heard any noise from above or below, or from the other second level rooms, though I'm unsure how occupied the hotel was. Hardly heard train or car traffic from inside the room. Having a washer was nice, but wished it was a washer/dryer combo. We hung dried clothes in the shower room with the dehydrator. There weren't enough hangers to hang clothes, or places to hang dry clothes. They do not provide fresh towels. Given this, if they provided fresh towels, it would be nice, so you don't have to wash your clothes AND towels. Beds were not hard or soft, just right. There were some outlets around the beds. AC worked well in relatively warm days in November. Fridge was medium size and appropriate. CAT5 was available. I didn't use the WiFi. Closest 24/7 convenience store is 290 m walk away. No grocery stores or restaurants in the vicinity. Closest transit stops are 300 m walk away. Hotel provides no parking, but there are a total of seven hourly paid parking in front and across the street. All but one were occupied upon arrival. There are some museums, parks, temples, and shrines within walking distance.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
The good part: the building is new, and/or the units are recently renovated and modern. The location is good, close to Sakuramachi tram station, and even walkable from the JR train station (where there is a supermarket). The kitchenette is appreciated. The not so good: the management communication and check in process is poor, as others have written about. Even the process for entering the building via the keypad lock is going to be unclear for most English speakers. The self check-in (there are no staff on site) is confusing and buggy. The only saving grace is that there is a "Help" button on the Ipad that gets you quickly in contact via video chat with someone who speaks reasonable English. Also be aware that there are no laundry facilities on site, and at least for my suite, although quite large, there is no desk. Nor USB-A or C charging ports.
Stayed 4 nights in Nov 2023
Verified

6/10 Okay

Alisa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
We stayed at 2 Grand Base hotels in different cities on this trip. Both are spacious, looked new, and clean. This one in particular have multiple paid parking spaces around the property which is very convenient. However, the door code came to us late on both properties. The check-in time is at 3pm but we didn’t get our code for this hotel until 9pm!! And only after the Expedia customer service call the hotel for us. It was very frustrating. The wifi in our room also didn’t work. The in-room tablet that was supposed to give us more information was frozen (also no ENG options on the tablet?? Like why??). We contacted the Expedia customer service but they couldn’t reached out to the hotel anymore by then. So, I’m not sure if I would recommend this hotel. The room is spacious and comfortable, but imagine if you have to struggle to get inside the lobby in the middle of winter when it’s snowing? No thank you!
Verified

8/10 Good

Soichiro

Liked: Cleanliness, check-in, listing accuracy
部屋はおしゃれで綺麗だったし、匂いとかも全くなくてよかった。みんながルームキーを持ってるようなものだから出入りも楽。 風呂に関しては湯張りボタンはあるけれど、自分で蛇口をひねるし、自分で止めないといけないから、何のためのボタンかわかんなかった。Wi-Fiは10mbps以下。5G+が入るから200くらい出るので、G使い放題ならWi-Fiじゃない方が早いかも。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

TOMOYO

Liked: Cleanliness, amenities, property conditions & facilities, communication
室内だけでなく入り口から全体的にとてもきれいでした キッチンは小さめで、水切カゴやふきんがあればなおいいかと思いました チェックイン開始時間からは入り口に1つしか受付端末がなくて混み合います 私は事前のチェックイン操作をしていたのですぐ終わったのですが前の方が何もせずにきて受付でかなり時間がかかっていて後の方も並んで待ってました。周知が必要ではないでしょうか 敷地内駐車場は有料駐車場と明記して欲しいです 室内の設備については洗濯機があり風呂場には浴室乾燥付きで十分で、ベッドも広々、歩き疲れて帰って来ましたが静かな環境で熟睡できて快適でした またの機会があれば利用したいです
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MATSUMI

Liked: Cleanliness, amenities
チェックインに時間がかかりましたが、事前チェックインをしておけばスムーズですね。すごく綺麗で快適でした、場所もいいと思います。
Stayed 1 night in Jan 2026
Verified

8/10 Good

Mieko

Liked: Cleanliness, amenities, property conditions & facilities, communication
暗い場所だった
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

FUMIE

Liked: Cleanliness, room comfort, communication

安心清潔な宿

静かで落ち着いた地域で　過ごしやすかったです。 通りは　少し狭いのですが　交通量も少なく清潔でした。 コンビニまで5分ほど　市電の駅、バス停も2方向にあって　利用しやすかったです。 施設は　セキュリティもしっかりしていて安心しました。また、聞きたいことはモニターで尋ねることができるのも良かったです。 部屋は　浴室も広く洗面所トイレも使いやすかったです。キッチンや食器調理道具も揃っていたので　長期滞在には　便利だと思いました。 3人で利用したのですが　ベッドが2つしかないのは確認不足でした。　ソファーベッドでもあったら助かったのですが・・・
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

BUNYA

Liked: Cleanliness, room comfort

長崎駅近くの、快適なアパートメントタイプホテル

駅から10分ほど歩きますが、アパートメントタイプの格安の宿泊室は大変助かりました。部屋も清潔で快適です。洗濯機（乾燥機付き）もあり、洗剤もあり、助かりました。キッチンもフル活用しました。 難点は…ごみを捨てるダストボックスがどこにあるのかよく分からず、部屋のタブレット画面（？）を通してお電話とチャットを試みたのですが、つながらなかったことです。（その後、ほかのお客様とすれ違って、解決しました。チェックインの時には、係の方にすぐにつながったのですが…。 無人フロントであることを分かって宿泊したので、しょうがないとは思いますが、ダストボックスの位置の案内がもう少し分かりやすいと、よりよいと思います！
Stayed 2 nights in Aug 2025