See all properties
Entire apartment·Private host

Shangrila residency

Property class: 3.5

Choose dates to view prices

Photo gallery for Shangrila residency

A modern living room with a black sofa, a coffee table, and a large window offering a city view.
A dining area with a round wooden table, beige chairs, and a vase of pink flowers.
A modern kitchen with a stove, oven, and microwave.
A gym with stationary bikes, exercise equipment, and large windows with a view of buildings.
A hotel room with a white bed, a bedside table, and a window with sheer curtains.

Reviews

8.0 out of 10
Very good

Entire apartment

Sleeps 398 sq m

Popular amenities

  • Washing machine
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
23 Westlands Rd, 11, Nairobi, Nairobi County, 00800
  • Place, Sarit Centre
    ‪10 min walk‬
  • Place, University of Nairobi
    ‪17 min walk‬
  • Place, Westgate Shopping Mall
    ‪18 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪21 min drive‬

Room options

Similar properties

Premium Suite | Living area | 43-inch Smart TV with satellite channels, TV
The Crossroads Hotel Westlands
Westlands
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 169 reviews
The price is €63
includes taxes & fees
19 Aug - 20 Aug
The Crossroads Hotel Westlands

About this property

Shangrila residency

20 restaurants, 20 bars/lounges and a 24-hour fitness centre are available at this apartment building. Self parking is free. Other amenities include 20 coffee shops/cafes, a snack bar/deli and coffee/tea in a common area. Each apartment features a washing machine, free WiFi and a flat-screen TV. Amenities also include in-room massages and free toiletries.
Shangrila residency offers 40 accommodations with complimentary slippers and free toiletries. Flat-screen televisions are featured in guestrooms. This Nairobi apartment provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). A nightly turndown service is provided and amenities available on request include in-room massages.
Recreational amenities at the apartment include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Shangrila residency , you'll be within walking distance of Sarit Centre. Free self-parking, 20 restaurants and 20 bars are available. This comfortable apartment building has 40 apartments. Free WiFi and a flat-screen TV are available in each apartment.
  • Each apartment offers a washing machine, a flat-screen TV and in-room massages
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 20 restaurants, 20 coffee shops/cafes and 20 bars/lounges
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • 13 minutes by car from Nairobi National Park and 13 minutes from Thika Road Mall
There are 20 restaurants and 20 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 20 bars/lounges. There's an onsite business centre.

A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at Shangrila residency . Self parking is free.

Shangrila residency has 20 restaurants on site.

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Dining

  • 20 bars/lounges
  • 20 coffee shops/cafes
  • 20 restaurants
  • Afternoon tea
  • Chef service
  • Coffee and tea in common areas
  • Snack bar/deli

Bathroom

  • Children's slippers
  • Free toiletries
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washing machine

Work spaces

  • Business centre

Pets

  • Pet friendly
  • Deposit: USD 20 per night
  • One-time cleaning fee: USD 60

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Accessible shuttle
  • Lift (483 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Luggage storage
  • Meal delivery service
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • In a historical district
  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near a zoo
  • Near the airport

Things to do

  • 24-hour gym
  • Bicycle repair station
  • Bicycle rentals nearby
  • Casino nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 40 units

Policies

Check-in

Check-in start time: noon; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets welcome with a deposit of USD 20 per night

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Shangrila residency Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

9.0/10

Cleanliness

Reviews

Verified review

10/10 Excellent

Salwa

Liked: Cleanliness, check-in, listing accuracy
Quite clean. Smooth check in. Walking distance supermarket. Quite convenient
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Brian

Liked: Check-in, communication, listing accuracy
Good location, smart apartment with all the basic requirements for a good and secure stay!
Stayed 5 nights in May 2026
Verified review

4/10 Poor

mark

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
My reservation was for a 1 bedroom.Got put into a 2 bedroom because the host falsely made available a 1 bedroom she did not have. I contact the host to inquire on an "extending my stay" through hotels.com again. The host does not respond. Rather, goes on insisting I must now move a different 1 bedroom unit after unpacking, having a fridge full of food that would need to be hauled to another floor of the building. She replies "I'm not doing you any favors" and starts sending messages in WhatsApp to me in German. It was quite bizarre because she is the one who against my reservation put into a 2 bedroom I did not reserve in the first place. Secondly, after arriving from the airport and looking for check-in there were only 2 large and unfriendly security guards in a parking garage at a small desk. They were gruff and difficult. One keeps asking me "what's my condo number?" over and over again. He keeps insisting for my Kenya phone number as a tourist just from the airport who has never been in Kenya before. After much difficulty and poor communication, I get info from the host who gives me a passcode in a lockbox to get in. 3.) The next morning about 8 hours after check-in two house cleaners knock on my door. Theyinsist I'm checking out today even though I'm only 8 hours into a 2 night reservation. I have to stop a work business call I'm on, show them my reservation information. Then they finally leave. The building is ok. The host and her unprofessional managemen condo is NOT.
Stayed 2 nights in Aug 2026