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Osakaya

3.0 star property

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Photo gallery for Osakaya

Public bath
Exterior
Flat-screen TV
Property amenity
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
356 Agatsumagun, Kusatsu, Gunma-ken, 377-1711
  • Place, Yubatake
    ‪2 min walk‬
  • Place, Kusatsu Town Onsen Museum
    ‪6 min walk‬
  • Place, Sainokawara Park
    ‪7 min walk‬

Room options

View all photos for Japanese Standard Room

Japanese Standard Room | Living room | Flat-screen TV

Japanese Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 3 Single Futons

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About this property

Osakaya

This ryokan features 2 restaurants, spa services and gift shops/newsstands. Free WiFi in public areas, free valet parking and free train station pick-up are also provided.
Osakaya offers 31 accommodations with free newspapers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services.

Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 1:00 PM to 9:30 AM. There are hot springs on site.

During your stay at Osakaya, you're just a quick walk from Yubatake. You'll find features such as free WiFi in public areas, free valet parking and free train pick-up service.
  • Free Wi-Fi in some public areas
  • Free valet parking
  • Enjoy Japanese cuisine while dining at Soba dining
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms and a gift shop
  • On-site recreation includes hot springs
  • Steps from Yubatake and Jizo Hot Spring
  • Free train station pick-up shuttle service
There are 2 restaurants on site. Public spaces have free WiFi. Osakaya offers its guests hot springs. Spa services, gift shops/newsstands, and room service (during limited hours) are also featured at Osakaya. Free valet parking is available.
For a fee, guests can enjoy a full breakfast daily.
Soba dining – This restaurant specialises in Japanese cuisine and serves lunch and light fare.
Mokuzaemon – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available for a fee
  • 2 restaurants

Restaurants on site

  • Mokuzaemon
  • Soba dining

Things to do

  • Hot springs

Conveniences

  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Hot springs
  • Public bath open from 1:00 PM - 9:30 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Room amenities

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with dietary restrictions or food allergies should contact this hotel in advance.

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Osakaya offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Osakaya Hotel Kusatsu
Osakaya Hotel
Osakaya Kusatsu
Osakaya
Osakaya Inn Kusatsu
Osakaya Inn
Osakaya Ryokan
Osakaya Kusatsu
Osakaya Ryokan Kusatsu

Osakaya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Well priced ryokan in an excellent location only a minute or two walk from the yubatake. Ryokan and room is older but the room is large and comfortable. The indoor public bath is large and there is an outdoor public bath as well that can accommodate a few guests. Food is well presented with beautifully plated dishes and good variety. Second night dinner is a bit more special than the first night. Service is good and staff speak English.
Stayed 2 nights in Oct 2025

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great onsen

Very convenient... easy walking around...Yubatake 2min away... gotta go to Yumomi experience!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay at Osakaya

Don’t speak much English but service was good. Meals served in room
Stayed 1 night in Feb 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recommended Japanese Ryokan.

With our advanced phone call from Tokyo, they came to meet us at the bus station to help managing our luggage. Excellent! This is a traditional Japanese ryokan with excellent service. Both breakfast and dinner are very authentic Japanese style. Rooms are spacious and, of course, very clean. Location is great. Our three day stay was very pleasant and would recommend it.

10/10 Excellent

Régis

Liked: Cleanliness, staff & service, amenities
La chambre est magnifique et le personnel est tres aimable.
Stayed 4 nights in Nov 2025

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2025

8/10 Good

Hirotaka

Liked: Cleanliness, staff & service, property conditions & facilities
立地が良く、

8/10 Good

Shizuho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
老舗旅館の素晴らしさを堪能しました。
Stayed 1 night in Jul 2024

6/10 Okay

YOSHIO

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

kensuke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

hironobu

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
部屋の壁が汚い、食事の材料費が安い、また、Expediaに支払った金額と旅館で提示されたプランの金額に5,000円程度違いが有り、差額はExpediaへの手数料だと旅館から説明が有った、そんなに手数料が取られるのでしょうか？
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
地點環境設施餐點都非常好。服務上一點點小掉漆，可能是新服務人員培訓不及，但瑕不掩瑜。
Stayed 2 nights in Feb 2019

10/10 Excellent

ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常舒適溫泉酒店,位於草津溫泉中心近車站很方便，晚上可以外出散步欣賞燈飾非常美麗，洒店整潔員工細心，我們選擇一泊兩食，晚餐懷石料理，很有特色
Stayed 1 night in Jan 2019

10/10 Excellent

Chui Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常好的服務 Good Service :)

大阪屋地理位置方便，在湯畑附近，旅館用英文溝通可以。設施硬件方面因為歷史悠久，所以有些折舊，但服務很好又貼心，温泉和一泊二食的餐點也很捧，而且價錢合理，總括來說是很滿意的住宿體驗，推薦👍
Stayed 1 night in Oct 2018

10/10 Excellent

Yen-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

細緻而低調的日式服務

前往日本的溫泉鄉，總是要體驗一下日式的細緻服務。 從還沒進門，門口的歡迎牌，就寫著旅客的姓氏，歡迎我們的到來。進入大廳，迎賓人員90度的鞠躬接待，脫去鞋子，立刻有人收妥，之後要外出，不用報上名字或房號，也會正確的幫你拿出來，沒有差池。 整個飯店一塵不染，沒有富麗堂皇的裝飾，空間與擺設也看得出她的年紀，卻有一種低調的平靜。房門口門牌寫著旅客的姓氏，歡迎我們的造訪。 晚餐和早餐都在房內用餐，專人幫忙擺盤、上菜，菜色稱不上非常高級，但維持一貫日式料理的細緻。溫泉泉質乾淨，泡湯環境安靜，沒有過多的嘈雜。 整體來說，老字號的飯店，讓我們用相對較低的價格，體驗細膩的日式服務，非常值得。
Stayed 1 night in Mar 2018

8/10 Good

Kazuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

草津温泉を堪能する事が出来ますよ

夫婦の温泉旅行で利用しました。建物は少々古いですが、手入れは行き届いていて不便さはありませんでした。サービスも十分に行き届いています。 食事は夕朝ともに部屋食ですので、夫婦だけでゆっくりと堪能する事が出来ました。但し、部屋食なので、自由時間に制約が出来ますので注意して下さい。 お風呂は十分な広さで快適です。 部屋からは温泉街が見えます、湯畑を眺める事はできません。 湯畑，西の河原公園は至近ですので、観光にも便利です。ゆっくりと温泉を満喫する事ができます。
Stayed 1 night in Mar 2018

10/10 Excellent

Sai Sai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

物超所值

早晚餐豐富，員工超有禮好笑容，旅館又近湯畑，靜中帶旺，草津溫泉巴士站步行數分鐘就到旅館，非常方便.
Stayed 2 nights in Feb 2018

10/10 Excellent

Kevin, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A traditional Japanese style hotel

This is a traditional Japanese style hotel. The location is near to the bus terminus and you can call the hotel to pick you up at bus terminal and drive you to bus terminal when you leave. It is near to the famous hot spring, restaurants and shops nearby. All are within 5 mins walking distance. The staff are very nice with reasonable English standard. Some staff can speak Mandarin. So there should be no communication problem. The dinner and breakfast are nice too which you would enjoy them inside your room. It is traditional Japanese dinner and breakfast. The hot spring inside the hotel is nice and will only charge 150yen hot spring tax for unlimited use. You must choose this hotel if you want to experience traditional Japanese service and accommodation.
Stayed 1 night in Nov 2017

10/10 Excellent

SHUKHANANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

離湯畑很近，酒店舒適整潔，餐食水準高

雖然價格較高，個人覺得離景點近，酒店有位華語服務員貼心就有很好回憶了
Stayed 1 night in Sep 2017

10/10 Excellent

yu-chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort