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Brookside Falls

4.0 star property

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Exterior
Standard Suite | Private kitchen | Fridge, microwave, oven, stovetop
Standard Suite | Living area | 42-inch LED TV with cable channels, books, offices
Standard Suite | Cleanliness standards
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
745 Hunter St, Nanaimo, BC, V9S 1R3
  • Place, Nanaimo Regional General Hospital
    ‪14 min walk‬
  • Place, Departure Bay Ferry Terminal
    ‪19 min walk‬
  • Place, Old City Quarter
    ‪4 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪3 min drive‬

Room options

View all photos for Standard Suite

Standard Suite | Bathroom | Towels, shampoo, toilet paper

Standard Suite

  • 79 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Single Futon

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About this property

Brookside Falls

A 24-hour business centre, Access to hot tub and spa services are available at this guesthouse. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a fridge in a common area and a business centre are on-site. Change of towels is available on request
Brookside Falls offers 2 air-conditioned accommodations, which are accessible via exterior corridors, and features outdoor private hot tubs and washers/dryers. This individually decorated and furnished accommodation includes dining tables and kitchen islands. Pillowtop beds feature premium bedding. Accommodation at this 4-star guest house has kitchens with stovetops, microwaves and kitchenware and utensils.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 42-inch LED televisions come with cable channels. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Recreational amenities at the guest house include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Brookside Falls , you'll be within walking distance of Departure Bay Ferry Terminal. Features include free WiFi in public areas and free self-parking, plus a 24-hour business centre. Some of the pet-friendly amenities that this property offers include food and water bowls, an off-lead area and pet-sitting services.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking and extended parking
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include free food shopping service, tour or ticket assistance and luggage storage
  • On-site recreation includes helicopter/aeroplane tours, archery and bicycles to rent
  • Just a 4-minute drive from Departure Bay Ferry Terminal and a few minutes from Nanaimo Regional General Hospital
  • Ferry terminal, bus station shuttle and casino shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, an off-lead area and pet-sitting services
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces. A casino shuttle and a bus station shuttle are available for a fee. A hot tub, spa services, and barbecue grills are also featured at Brookside Falls . The guest house can provide a complimentary food/drink shopping service, limo/town car service, and tour/ticket assistance. Limited free parking is available on a first-come, first-served basis. You'll have access to the indoor pool and outdoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Nanaimo guest house.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Limited number of on-site self parking spaces per unit
  • Onsite parking includes off-street options

Food and drink

  • Couples/private dining
  • Private picnics

Things to do

  • Archery
  • Bicycle rentals
  • Books
  • Helicopter/aeroplane tours
  • Hot tub
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Private wine tours
  • Ski storage
  • Wine tours

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Art supplies
  • Children's games
  • Dining table
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Firepit
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Picnic area

Spa

  • Aromatherapy
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Area rugs in room
  • No lift (single-level property)
  • Smooth flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Blender
  • Champagne service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Free bottled water
  • Freezer
  • Hob
  • Kitchen
  • Kitchen island
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Laundry detergent
  • Office
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of CAD 150 at checkout
Guests driving to the property should contact this property in advance (e.g. directions)
Guests should be aware that 1 cat and 1 dog reside at this property
This property enforces quiet hours from 11:00 PM to 9:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets: CAD 8 per pet, per night (maximum CAD 80 per stay), plus a one-time cleaning fee of CAD 50 and a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls, an off-lead area, pet-sitting services and pet-grooming services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 45.0 per night.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 8 per pet, per night (maximum CAD 80 per stay) plus a one-off CAD 50 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 45.0 per night
  • Firewood fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Brookside Falls offers transfers from the ferry terminal and bus station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of CAD 150 at checkout. Guests who plan to drive should contact this property in advance for more details (e.g. directions). Guests should know that 1 cat and 1 dog live at this property. At the property, quiet hours are enforced between 11:00 PM and 9:00 AM.
Property Registration Number H674147018, 5031958

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the guest house before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookside Falls Nanaimo
Brookside Falls Guesthouse
Brookside Falls Guesthouse Nanaimo

Brookside Falls Reviews