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Courtyard By Marriott Nanaimo

3.0 star property

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Photo gallery for Courtyard By Marriott Nanaimo

Exterior
Reception
Lobby
Daily cooked-to-order breakfast for a fee
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Hot tub

Explore the area

View in a map
100 Gordon Street, Nanaimo, BC, V9R 5J4
  • Place, Nanaimo Museum
    ‪2 min walk‬
  • Place, Bastion
    ‪3 min walk‬
  • Place, Old City Quarter
    ‪6 min walk‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪6 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(40 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(43 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard By Marriott Nanaimo

Art Deco hotel with 24-hour front desk and coffee shop/cafe
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, Access to hot tub and self parking. Housekeeping is available once per stay.
Courtyard By Marriott Nanaimo offers 172 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Courtyard By Marriott Nanaimo. During your stay, you're just a quick walk from Vancouver Island Military Museum. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include laundry facilities, a lift and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by car from Departure Bay Ferry Terminal and 14 minutes from Duke Point Ferry Terminal
Courtyard By Marriott Nanaimo offers its guests an indoor pool and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Courtyard By Marriott Nanaimo also features a vending machine, laundry facilities, and express check-in. Parking is available for a fee.

This 3-star Nanaimo hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
Courtyard By Marriott Nanaimo has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CAD 9 per day)
  • Covered parking on site (CAD 9 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: CAD 8 to 20 for adults and CAD 8 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 for adults and CAD 8 to 15 for children
  • Covered self-parking fee: CAD 9 per day
  • Nearby parking fee: CAD 9 per day (26 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard By Marriott Nanaimo Hotel
Courtyard By Marriott Nanaimo Nanaimo
Courtyard By Marriott Nanaimo Hotel Nanaimo

Reviews

Courtyard By Marriott Nanaimo Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 787 out of 1125 reviews
Rating 8 - Good. 212 out of 1125 reviews
Rating 6 - Okay. 64 out of 1125 reviews
Rating 4 - Poor. 24 out of 1125 reviews
Rating 2 - Terrible. 38 out of 1125 reviews

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Henry, Courtenay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Modern & clean. Great staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Franco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service Hotel is in a great location and is very new. We were able to check in before noon which was a bonus. Highly recommend
Stayed 1 night in Sep 2025

8/10 Good

Henry

A little shabby Tight space in rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 3 nights in Sep 2025

10/10 Excellent

Michiko

Stayed 1 night in Sep 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, room comfort

Not what was I was expecting from the Marriott!

Check in was good although there was some confusion as to where I needed to park my car! Our broken toilet was fixed right away. The room itself was great! And that bathroom? Can I take it home? We decided to go to the restaurant for dinner as we didn’t wan’t to drive! We entered the restaurant area and were a little confused by the decor and the fact that there was no staff! The fellow at the desk went out front to get the server! We had observed the same thing earlier in the day with a different server! Service was good after that! The menu and the food was extremely underwhelming especially given we were on Vancouver Island! Sad fish with fries & coleslaw. In my opinion the fish was cooked from frozen and over cooked two symmetrical pieces of fish! My spouse’s sandwich which was a BLT with chicken and avocado was on plain white bread and was below standard! Guess why we were the only ones in the house! Not a single local! Can I provide assistance to the great Marriott Hotel chain as to how to run a Marriott restaurant in a seafood area. Let me know! Loved the room!
Stayed 1 night in Sep 2025

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Stolen gold ear rings.

The cleaning crew stole my gold native spoon ear rings. I had them under the tv and when I was packing my stuff up just bf I walked out the door to check out. I thought I can't forget to lack my ear rings. I was waiting on my son to come out of the bathroom so I can get my Jewlery bag and shampoo bag. Needless to say I packed up my bag forgot my earrings on the counter. Went back an hour later to claim them and all of a sudden no one seen them, found them. We waited for the front desk to locate them Fir well over an hour. No apology, no, can I take your number ill call you if they are found. They were unapologetic and said nope can't find them. Cleaning crew are not honest.
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua, North Vancouver

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2025

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and great pool
Stayed 4 nights in Aug 2025

10/10 Excellent

sheyda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the only issue was paying for parking on our pocket.
Stayed 2 nights in Aug 2025

10/10 Excellent

Julia

Stayed 1 night in Aug 2025

6/10 Okay

marie

Stayed 4 nights in Jul 2025

6/10 Okay

Deedrah

Liked: Cleanliness, staff & service, property conditions & facilities
Non
Stayed 1 night in Aug 2025

10/10 Excellent

Philomena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a great stay.
Stayed 1 night in Jul 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
I was told that my room would be cleaned after 2 days. It was not. It was never touched the time that I was there. The homeless and druggies were a little to close to this property. It became a little loud
Stayed 4 nights in Aug 2025

10/10 Excellent

Stacey

Stayed 4 nights in Aug 2025

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel rooms are comfortable and very clean. I hope to stay there next time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kyle Evan

Stayed 2 nights in Aug 2025

10/10 Excellent

SathyaPrasanna

Stayed 3 nights in Aug 2025

10/10 Excellent

Losa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities
I rated property conditions low because of the location of my room. I booked a standard room only to find when I got there out the window, I’m looking at pieces of machinery on the second floor. I wasn’t able to have the drapes open at all. The description on the website had no pictures of the room views which is misleading. $260 a night seems like a lot when I couldn’t even open the drape to look outside. Disappointing for my first visit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
New hotel in the center of Nanaimo’s historic downtown, the room was well appointed and clean offering a quiet night of sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Poor computer or credit card reader for incidentals. Evening desk clerk asked me to put my pin in twice, even though it worked the first time. She said she would delete one of the two ‘holds’. Double pin entries is the most common form of credit and debit card theft at the point of use by employees. The following morning, the clerk said he had no record of my credit card hold in the computer. When I complained of the double entry of my pin the night before, he somehow found my credit card in the system. Please deal with this.
Stayed 1 night in Aug 2025