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Departure Bay Motel

Property class: 2

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Photo gallery for Departure Bay Motel

A modern kitchen with a coffee machine, a small table, and two chairs.
A covered balcony with a view of a building and trees.
A hotel room with two beds, a nightstand, a lamp, and butterfly wall art.
A modern living room with a sofa, a coffee table, a TV mounted on the wall, and a large window offering a view of the outside.
A compact living space with a kitchenette, a dining area, and a sofa.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Place, Beach Estates Park
    ‪3 min walk‬
  • Place, Stones Marina
    ‪13 min walk‬
  • Place, Departure Bay Beach
    ‪6 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪7 min drive‬

Room options

View all photos for Classic Queen Room

A hotel room with a large bed, two bedside lamps, a window with curtains, and a view of buildings outside.

Classic Queen Room

7.6 out of 10
Good
(54 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for One-Bedroom Queen Suite with Kitchenette

A hotel room with a large bed, a nightstand with a lamp, a wooden headboard, and a view of the bathroom through an open door.

One-Bedroom Queen Suite with Kitchenette

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Classic Two Queen Room

A hotel room with two beds, a nightstand, a lamp, and butterfly wall art.

Classic Two Queen Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Queen Studio Suite with Kitchenette

A hotel room with a large bed, a nightstand, a lamp, a chair, and a window with a view of parked cars.

Queen Studio Suite with Kitchenette

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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The price is €97
includes taxes & fees
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About this property

Departure Bay Motel

Along with laundry facilities, this motel has a picnic area and free self-parking. WiFi in public areas is free. Other amenities include a vending machine.
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and free toiletries. This accommodation offers separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Our customers tell us that they can't get enough of the helpful staff at Departure Bay Motel. During your stay, you're just a quick walk from Beach Estates Park. Free WiFi in public areas, free self-parking and laundry facilities are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include laundry facilities and a vending machine
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Beach Estates Park and 15 minutes on foot from Nanaimo Regional General Hospital
  • Pets welcome for a fee (restrictions apply)
As a guest of Departure Bay Motel, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this Nanaimo motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 20 per pet, per day
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
The front desk at this property is open daily from 8:00 AM - midnight.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 5031994
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Departure Bay Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 287 out of 741 reviews
Rating 8 - Good. 233 out of 741 reviews
Rating 6 - Okay. 105 out of 741 reviews
Rating 4 - Poor. 61 out of 741 reviews
Rating 2 - Terrible. 55 out of 741 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable stay, friendly staff, and the room was clean.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lisa M

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great staff, easy parking, value for money. I’d stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ashrith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great for a night of stay!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, amenities
Liked that it was a central point within the town
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very polite and welcoming, clean , grocery and food places near by . Definitely recommend for the stay and price was great as well.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Arceleah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and clean, with a kitchenette. What’s even better is that it’s only a 4-minute drive from the ferry terminal.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Parking was good
Stayed 1 night in May 2026
Verified review

6/10 Okay

Dolly

Location good
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Jeannie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
good location and great staff, but not very clean.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was to the standard of a by road motel. Very clean bedding and towels. Big shower stall. Overall comfortable place for a night and close to the ferry terminal.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Geoff

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It's okay Hotel close to the farries
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was above par and very relaxing
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spotless, staff were very cordial.
Stayed 13 nights in Feb 2026
Verified review

10/10 Excellent

fizan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place and staff
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Sentoso

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen is fully equipped, parking is safe.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Navjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities
Staff was incredibly kind and helpful. We received a complimentary upgrade which was lovely for our simple night away. Property is older but decently cared for. We felt comfortable and safe. Enjoyed free mini golf in parksville too! This was a surprise. Would stay here again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cylvia

Liked: Cleanliness, staff & service, amenities
As always the Motel was clean, quiet, and the staff was professional and knowledgeable.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Darby

Liked: Cleanliness, amenities, property conditions & facilities
Staff is nice rooms clean and renovated
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Christopher

Liked: Amenities
Amenities and location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, amenities
Spotless room - fantastic front desk staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and parking was nice
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

JADE

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff, very helpful and friendly! Great location, walking distance to many options.
Stayed 1 night in Jan 2026