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The Originals City, Hôtel Novella Premium, Nantes Est

3.0 star property

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Photo gallery for The Originals City, Hôtel Novella Premium, Nantes Est

A buffet counter with various breads, a toaster, and a knife on a wooden cutting board.
A hotel named Hotel Novella with a modern design, featuring a prominent sign and a seating area outside.
A hotel room with a bed, a desk with a laptop, a TV mounted on the wall, and two bedside lamps.
A modern lobby with a round table, purple seating, a green plant, and a reception desk in the background.
A modern lounge area with comfortable seating, large windows, and indoor plants.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
8 Rue De l'Hotellerie, R.n. 23, Carquefou, Loire-Atlantique, 44470
  • Place, Carquefou Golf Club
    ‪6 min drive‬
  • Place, Parc des Expositions de Nantes La Beaujoire
    ‪9 min drive‬
  • Place, Château of the Dukes of Brittany
    ‪22 min drive‬
  • Airport, Nantes (NTE-Nantes - Atlantique)
    ‪40 min drive‬

Room options

View all photos for Club Double Room

Club Double Room | Desk, soundproofing, iron/ironing board (on request), free WiFi

Club Double Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Elegance Double Room

A hotel room with a large bed, two bedside lamps, a painting on the wall, and a window with curtains.

Elegance Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Privilege Double Room

Desk, soundproofing, iron/ironing board (on request), free WiFi

Privilege Double Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Club Room

Desk, soundproofing, iron/ironing board (on request), free WiFi

Club Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Elegance Room

Desk, soundproofing, iron/ironing board (on request), free WiFi

Elegance Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

The Originals City, Hôtel Novella Premium, Nantes Est

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and conference space. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and multilingual staff assistance are on-site.
The Originals City, Hôtel Novella Premium, Nantes Est offers 48 accommodations. LCD televisions come with premium satellite channels. Bathrooms include a shower.

This Carquefou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Originals City, Hôtel Novella Premium, Nantes Est, you'll be close to Château of the Dukes of Brittany. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a meeting room and conference space
  • Just a 4-minute drive from Carquefou Golf Club and a few minutes from Expo Nantes Atlantique
  • Pets welcome for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Originals City, Hôtel Novella Premium, Nantes Est.

This 3-star Carquefou hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; EUR 11.20 for adults and EUR 8 for children
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - noon)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are from 8 AM-noon Saturdays, Sundays and public holidays. Guests arriving on weekends must contact the property prior to arrival to obtain access codes.

Access methods

Access code, staffed front desk

Pets

  • Pets: EUR 7 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11.20 for adults and from EUR 8 for children
  • Pet fee: EUR 7 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Inter-Hotel Novella Nantes
Inter-Hotel Novella Nantes Carquefou
Inter-Hotel Novella Nantes Hotel
Inter-Hotel Novella Nantes Hotel Carquefou
Inter-Hotel Novella Nantes Carquefou Hotel
INTER-HOTEL Nantes Est Novella Hotel Carquefou
The Originals City Hôtel Novella Premium Nantes Est
The Originals City Hôtel Novella Nantes Est (Inter Hotel)
The Originals City, Hôtel Novella Premium, Nantes Est Hotel
The Originals City, Hôtel Novella Premium, Nantes Est Carquefou

The Originals City, Hôtel Novella Premium, Nantes Est Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 60 out of 183 reviews
Rating 8 - Good. 88 out of 183 reviews
Rating 6 - Okay. 25 out of 183 reviews
Rating 4 - Poor. 7 out of 183 reviews
Rating 2 - Terrible. 3 out of 183 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities
chambre ok personnel ok
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Justine

Disliked: Amenities, property conditions & facilities
Due to the Rugby World Cup, the price of the hotel was over double to what it was previously. Definitely not worth the money. Very basic and small. There was a kettle in the room and just 1 tea bag & no coffee. Even thou the room was advertised as facilities: kettle, instant coffee & tea bags etc. will not be staying again.
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Régis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calme
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

BLANDINE

Liked: Cleanliness, staff & service, amenities
Parfait
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

MONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toujours aussi bien comme d habitude
Stayed 1 night in Apr 2025
Verified review

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Vincent

Liked: Staff & service, property conditions & facilities, room comfort

Bien mais peut mieux faire

Courte nuit puisque j'arrivais de l'aéroport? Sur ce sujet, j'ai bien reçu les codes accès pour le parking et l'accès de l'hôtel pour pouvoir entrer ce après les horaires d'ouverture et ce fut appréciable. Par contre, la chambre était froide et quand j'ai mis la clim, il faisait un bruit d'enfer et un mécanisme semblait cassé. Propreté moyenne mais lit confortable.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Laurent

Liked: Cleanliness, staff & service
La climatisation n’était pas en fonctionnement
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Séjour professionnel juste correct

Chambres propres et correctes. Personnel agréable et au service du client. Gagnerait à vérifier les lavabos qui ont tendance à tomber, à atténuer le bruit de la Clim pour le chauffage et à réparer les rideaux pour éviter à la lumière de rentrer.
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Yannick

Liked: Property conditions & facilities, room comfort

Hôtel agréable mais petit déjeuner à améliorer

Séjour agréable par contre petit déjeuner à plus de 10€ c’est vraiment abusé pour la qualité des produits proposés..( très peu de fruits frais, pas de véritable jus d’orange..miel très basic ..ect..) c’est dommage
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Mbuyamba

Liked: Staff & service, amenities, property conditions & facilities
Calme .
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

XAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait !

Popreté, confort, silence tout est parfait pour une bonne nuit de repos.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

CHRISTEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deuxième séjour et toujours au top

je recommande, chambre très agréables, petits déjeunés copieux, parking fermé avec accès code ainsi que pour l'hôtel, pas de rue passante car situé sur une voie sans issue.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Idalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Le personnel de l' hôtel , l' accueil et les renseignements , toute la prise en charge , ont été parfaits . Des personnes très sympathiques et agréables. Chambre très propre , tout a été parfait pour un pied à terre de 2 jours .
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Christelle

Liked: Cleanliness, staff & service, property conditions & facilities
Notre séjour c’est bien passé le seul bémol la climatisation de notre chambre ne fonctionnait pas
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bon rapport qualité/prix avec un accès facile.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable séjours

Accueil agréable, chambre propre et moderne.
Stayed 3 nights in Nov 2022
Verified review

4/10 Poor

Thierry

Disliked: Cleanliness, staff & service

une fois mais pas deux....

La personne de l'accueil m'as carrément forcé à payer le vendredi soir alors qu'elle était présente le samedi matin!! Avait-elle peur que je parte sans payer?? Le petit déjeuner du samedi matin était horrible VIENNOISSERIES ET BAGUETTE RECHAUFFE DE LA VEILLE !!??
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toujours aussi bien. Parfait merci
Stayed 2 nights in Oct 2022
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
La chambre et la salle de bain étaient propre. Les lits étaient très confortable et j’ai adoré l’air climatisé. Le personnel était souriant et accueillant. Je suis déçu par la Wifi et le fait qu’il n’y avait pas d’espace pour laisser 2 valise ouvertes
Stayed 5 nights in Jul 2022
Verified review

6/10 Okay

AURELIEN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Déception

Arrivé à 18h30, personne sur place. Pas de clef de chambre. J’ai pu entrer dans l’hôtel parce que quelqu’un été sorti. J’ai dû appeler un numéro en cas d’urgence. Résultats il me trouvait nul part. Cette personne été en bus et ne pouvait venir de suite. Mais que je devais attendre plus de 1h30 qu’elle arrive. J’ai montré mon mécontentement. Elle m’a fait fouiller partout pour récupérer un pass et que j’aille dans une chambre. 2h après elle m’appelle pour me donner la clefs de chambre. Le lendemain l’accueil m’appelle de descendre en réception car j’occupe les lieux il également !!.. elle finit par le trouver sans excuse. Le lendemain de nouveau je ne pouvais plus entrer dans la chambre. Car la clé été désactivée. Quelle chance. Fin de séjour le demandant pour la deuxième fois comment c’est passé votre séjour. Je réponds ça aurait pu être mieux. La dame a pas répliqué rien. Elle continuer a faire autre chose sans expression rien à faire de se que j’ai pu subir. Voilà très déçu du personnel de l’accueil. Deux personnes précisément.
Stayed 6 nights in Jul 2022
Verified review

8/10 Good

Chrystèle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Manque d'indication

Je n'ai passé qu'une seule nuit donc très court. L'observation que j'ai à faire c'est qu'il n'y a pas d'explications concernant l'utilisation du matériel (climatisation) tout le monde ne sait pas l'utiliser. Sinon concernant la lumière principale : indiquer où se trouve l'interrupteur serait très très apprécié. J'ai dû dormir avec ne sachant pas où il fallait l'éteindre. Donc séjour court mais la nuit aussi était courte. Dommage. Sinon rien à redire sur le ménage,ni sur l'accueil.
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Muriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil et convivialité Petit déjeuner pratique
Stayed 3 nights in Apr 2022
Verified review

6/10 Okay

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Les chambres sont agréables. Par contre je n ai pas eu d'eau chaude un samedi matin a 7h, explication de la réceptionniste : vous êtes le premier à vous lever, il faut attendre 20 minutes avant que l'eau chaude arrive!
Stayed 1 night in Jan 2022
Verified review

8/10 Good

franck

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Très belle hôtel, propre service et accueil très bien Seul déception la literie pas très confortable
Stayed 1 night in Jan 2022