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Ballina Motel

4.0 star property

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Photo gallery for Ballina Motel

Premium bedding, down duvets, pillow-top beds, desk
Premium bedding, down duvets, pillow-top beds, desk
Reception
Premium bedding, down duvets, pillow-top beds, desk
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
393 Gloucester Street, Napier, 4112
  • Place, Eastern Institute of Technology
    ‪10 min walk‬
  • Place, Pettigrew Green Arena
    ‪11 min walk‬
  • Place, Church Road Winery
    ‪4 min drive‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪8 min drive‬

Room options

View all photos for Standard Studio

Premium bedding, down duvets, pillow-top beds, desk

Standard Studio

9.4 out of 10
Exceptional
(21 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Studio

Premium bedding, down duvets, pillow-top beds, desk

Executive Studio

8.4 out of 10
Very good
(16 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 Bedroom

  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, desk

Executive Room, 1 Bedroom

9.4 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, desk

Suite, 2 Bedrooms

  • 54 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, pillow-top beds, desk

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, pillow-top beds, desk

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Room

Premium bedding, down duvets, pillow-top beds, desk

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Apartment

Apartment | Premium bedding, down duvets, pillow-top beds, desk

Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Premium bedding, down duvets, pillow-top beds, desk

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Ballina Motel

Concierge services, dry cleaning and laundry facilities are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, express check-in and express check-out are on-site.
Ballina Motel offers 16 accommodations with washers/dryers and DVD players. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. 32-cm LED televisions come with premium satellite channels. Accommodation at this 4-star motel has kitchenettes with fridges, microwaves and coffee/tea makers. Bathrooms include a hydromassage showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Napier motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Ballina Motel. During your stay, you'll be connected to a shopping centre and just a quick walk from Eastern Institute of Technology. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi and wired Internet
  • Free self-parking
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Within a 15-minute walk of Eastern Institute of Technology and Pettigrew Green Arena
Ballina Motel offers its guests barbecue grills, tour/ticket assistance, and concierge services. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The family-friendly Ballina Motel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this 4-star Napier motel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals

Family friendly

  • DVD player
  • In-room babysitting
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Towels provided

Entertainment

  • 32-cm LED TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (8 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 50 (subject to availability)
  • Rollaway bed fee: NZD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Ballina Motel
Best Western Ballina Motel
Best Western Ballina Motel Napier
Best Western Ballina Napier
Motel Ballina
Ballina Motel Napier
Ballina Napier
Ballina Motel Motel
Ballina Motel Napier
Ballina Motel Motel Napier

Ballina Motel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 230 out of 440 reviews
Rating 8 - Good. 137 out of 440 reviews
Rating 6 - Okay. 44 out of 440 reviews
Rating 4 - Poor. 21 out of 440 reviews
Rating 2 - Terrible. 8 out of 440 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Graeme

Liked: Cleanliness, property conditions & facilities
Awesome place to stay.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Corrina

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the beds were comfy and the check in and out process was hassle free.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lindy

Liked: Cleanliness, amenities, property conditions & facilities
Yesthe stay was pleasant
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean room, comfy bed, easy access after reception closed
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Belinda

Very nice private
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities
Good location. Clean room.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to shops, clean room and friendly staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Belinda

Yes good
Stayed 1 night in Feb 2026
Verified

8/10 Good

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was great
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Donna

Disliked: Cleanliness
Sadly we found the cleanliness not up to standard
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Gael

Staff courteous but dreadful stain on carpet outside our room. Could do with some attention
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Richard

Disliked: Property conditions & facilities
There were shops and eating out close by
Stayed 1 night in Oct 2025
Verified

8/10 Good

Nasir

Liked: Cleanliness, amenities, property conditions & facilities
it was good
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With some of my Expedia points this motel was great value, nice and quiet roomy rooms. I would stay again
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Yep
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in May 2024
Verified

10/10 Excellent

belinda ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Ballina motel as it is safe.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Tady, quick check in, quiet.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean spacious and comfortable
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Noeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the space in the apartment. Just need to fix the on button for the spa bath! Nice and quiet area. Walkable to nearby restaurant! Will go back!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to the Funeral chapel, which is why I had travelled for
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Zoya

Liked: Cleanliness, property conditions & facilities
Nice place to stay 😀
Stayed 1 night in Jan 2024
Verified

4/10 Poor

John

My fault i should have got a downstairs room. Found the light switchs confusing as so many didnt seem to turn anything on and no folder with instruction especially internet
Stayed 3 nights in Jan 2026