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East Pier Hotel

3.5 star property

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Photo gallery for East Pier Hotel

Premium Studio Suite, 1 Bedroom, Balcony, Ocean View | View from room
Premium Studio Suite, 1 Bedroom, Balcony, Ocean View | Premium bedding, in-room safe, desk, iron/ironing board
Premium Studio Suite, 1 Bedroom, Balcony, Ocean View | Premium bedding, in-room safe, desk, iron/ironing board
Superior Studio Suite, 1 Bedroom, Balcony, Ocean View | Living room | Flat-screen TV
Family 2-Bedroom Unit, Ground Floor, Ocean View | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
50 Nelson Quay, Ahuriri, Napier, 4110
  • Napier Prison
    ‪3 min drive‬
  • Marine Parade
    ‪3 min drive‬
  • National Aquarium of New Zealand
    ‪5 min drive‬
  • Napier (NPE-Hawke's Bay)
    ‪4 min drive‬

Room options

View all photos for Family Suite 2-Bedroom, Ground Floor, Ocean View

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite 2-Bedroom, Ground Floor, Ocean View

  • Sea view
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed

View all photos for Superior Studio, Upper Level, Ocean View

Premium bedding, in-room safe, desk, iron/ironing board

Superior Studio, Upper Level, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio, Ocean View, Ground Floor

Premium bedding, in-room safe, desk, iron/ironing board

Studio, Ocean View, Ground Floor

  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Studio, Ground Floor, Ocean View

Premium bedding, in-room safe, desk, iron/ironing board

Standard Studio, Ground Floor, Ocean View

  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Studio Suite, 1 Bedroom, Balcony, Ocean View

Premium Studio Suite, 1 Bedroom, Balcony, Ocean View | Premium bedding, in-room safe, desk, iron/ironing board

Premium Studio Suite, 1 Bedroom, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Studio Suite, 1 Bedroom, Balcony, Ocean View

Fridge, microwave, coffee/tea maker, electric kettle

Superior Studio Suite, 1 Bedroom, Balcony, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family 2-Bedroom Unit, Ground Floor, Ocean View

Premium bedding, in-room safe, desk, iron/ironing board

Family 2-Bedroom Unit, Ground Floor, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

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About this property

East Pier Hotel

Sun and fun on the beach, near Bluff Hill Domain Lookout
A restaurant, a bar/lounge and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
East Pier Hotel offers 21 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Napier hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium digital channels. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at East Pier Hotel. During your stay, you're just a quick walk from The Urban Winery. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 2-minute drive from Bluff Hill Domain Lookout and a few minutes from Napier Prison
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi. The business-friendly East Pier Hotel also features a terrace, a garden, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Napier hotel.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 9:30 AM.
On-site venue – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: NZD 8.50 to 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9 PM
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.0 per night.
  • Cots (infant beds) are available for NZD 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 8.50 to 25.00 per person
  • Crib (infant bed) fee: NZD 50.0 per night
  • Rollaway bed fee: NZD 50.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

East Pier Hotel
East Pier Hotel Hotel
East Pier Hotel Napier
East Pier Hotel Hotel Napier

East Pier Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 194 out of 274 reviews
Rating 8 - Good. 70 out of 274 reviews
Rating 6 - Okay. 6 out of 274 reviews
Rating 4 - Poor. 4 out of 274 reviews
Rating 2 - Terrible. 0 out of 274 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Cynthia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2025

10/10 Excellent

Hilary

Liked: Cleanliness
Stayed 6 nights in Feb 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would have liked to give 5 stars, but....

Our check-in was delayed in the reception - not fault of the adm in lady, but.... it was dissappointing considering we had plans that afternoon - and that wait time chewed into what we had hoped to have time to do. The room (ground floor with 'ocean' view) was lovely, the bed super comfy, the view to the inner waterway (not ocean) was good enough. Bathroom was a good size but the shower pressure was very poor. Good to get 4 towels even though we didn't use all of them. Kitchenette was small but functional for our one night needs. The night was long - party time for the guests close by on their balcony - they talked really loud right till 2 or 3 in the morning. No fault of the hotel, but it would have been nice to have had a phone number to ring to get someone to tell them to shut up! A long sleepless night. We didn't eat at the hotel restaurant so can't comment on that.
Milk given - tiniest bottle - a miniature and lucky I didn't take milk, just hubby (not that they asked), because he had just enough for himself. Really? Cannot think of any reason to give such a tiny bottle the size of a nail polish bottle.
Stayed 1 night in Jan 2025

10/10 Excellent

Amin

Travelled with family
Liked: Staff & service, property conditions & facilities
The property was well-maintained, exceptionally clean, and beautifully presented.
Stayed 2 nights in Dec 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Stayed 1 night in Oct 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
WOW what an awesome place to stay, eat and drink They accommodated our group for dinner, breakfast and the rugby game. Super friendly staff, great food and quick. Highly recommend East Pier
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay would recommend
Stayed 2 nights in Apr 2024

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful Fantastic view Convenient to airport and town
Stayed 2 nights in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect and a view

Helpful staff welcoming you Modern clean rooms and a restaurant next door made the experience very positive
Stayed 2 nights in Mar 2024

10/10 Excellent

PHILLIP

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and well appointed room. Pleasant view. Bathroom had an odd layout so was a bit cramped but a overall a great stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful and a grate location.
Stayed 2 nights in Mar 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern, attractive accommodation in an excellent location right next to the sea. Lovely views and fast access to walking/cycling trails. Rooms are clean and attractive. All have a balcony. We did not eat at the hotel as there are many good, local options. It is a good price point and works well for visiting area attractions if you have a car.
Stayed 3 nights in Mar 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lovely sea views. Rooms are well appointed. Restaurant is quite up market for a hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Marietta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seemed new and so clean. Beds were very comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

rolf

Stayed 4 nights in Feb 2024

10/10 Excellent

M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Napier

All round excellent experience in Napier. Warm welcome from owner who runs a great hotel on the seafront. Spotlessly clean with spacious sea facing rooms. Close to some excellent restaurants and within a short walk to the Art Deco city centre
Stayed 1 night in Feb 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location walkable into Napier
Stayed 2 nights in Feb 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice, there was not enough toilet paper or towels, as well as needing to ask for more, the book with instructions was hard to read due to being old and it would be more convenient if the room had a sink. Also the sliding door in the bedroom was covered in seagull poo, didn’t make for viewing out, also the guests down below in the restaurant early were extremely loud, difficult to sleep through, overall a good stay
Stayed 2 nights in Feb 2024