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East Pier Hotel

3.5 star property

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View from property
Breakfast, lunch, dinner and brunch served
Premium Studio Suite, 1 Bedroom, Balcony, Ocean View | Premium bedding, in-room safe, desk, iron/ironing board
Premium Studio Suite, 1 Bedroom, Balcony, Ocean View | View from room
Family 2-Bedroom Unit, Ground Floor, Ocean View | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
50 Nelson Quay, Ahuriri, Napier, 4110
  • Place, National Tobacco Company Building
    ‪3 min walk‬
  • Place, Bluff Hill Domain Lookout
    ‪19 min walk‬
  • Place, Marine Parade
    ‪4 min drive‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪4 min drive‬

Room options

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room

Living area | Flat-screen TV

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Studio, Ocean View, Ground Floor

Premium bedding, in-room safe, desk, iron/ironing board

Studio, Ocean View, Ground Floor

9.6 out of 10
Exceptional
(7 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Studio, Upper Level, Ocean View

Premium bedding, in-room safe, desk, iron/ironing board

Superior Studio, Upper Level, Ocean View

9.8 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family 2-Bedroom Unit, Ground Floor, Ocean View

Premium bedding, in-room safe, desk, iron/ironing board

Family 2-Bedroom Unit, Ground Floor, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Studio Suite, 1 Bedroom, Balcony, Ocean View

Premium bedding, in-room safe, desk, iron/ironing board

Superior Studio Suite, 1 Bedroom, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Studio Suite, 1 Bedroom, Balcony, Ocean View

Premium Studio Suite, 1 Bedroom, Balcony, Ocean View | Premium bedding, in-room safe, desk, iron/ironing board

Premium Studio Suite, 1 Bedroom, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Family Suite 2-Bedroom, Ground Floor, Ocean View

Premium bedding, in-room safe, desk, iron/ironing board

Family Suite 2-Bedroom, Ground Floor, Ocean View

  • Sea view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Single Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Standard Studio, Ground Floor, Ocean View

Premium bedding, in-room safe, desk, iron/ironing board

Standard Studio, Ground Floor, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

East Pier Hotel

A restaurant, a bar/lounge and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
East Pier Hotel offers 21 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Napier hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium digital channels. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at East Pier Hotel. During your stay, you're just a quick walk from The Urban Winery. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Just a 2-minute drive from Bluff Hill Domain Lookout and a few minutes from Napier Prison
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

Public spaces have free WiFi. The business-friendly East Pier Hotel also features a terrace, a garden, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Napier hotel.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 9:30 AM.
On-site venue – This beachfront restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 9:30 AM for a fee: NZD 8.50 to 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9 PM
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.0 per night.
  • Cots (infant beds) are available for NZD 50.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 8.50 to 25.00 per person
  • Crib (infant bed) fee: NZD 50.0 per night
  • Rollaway bed fee: NZD 50.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

East Pier Hotel
East Pier Hotel Hotel
East Pier Hotel Napier
East Pier Hotel Hotel Napier

East Pier Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 206 out of 287 reviews
Rating 8 - Good. 71 out of 287 reviews
Rating 6 - Okay. 6 out of 287 reviews
Rating 4 - Poor. 4 out of 287 reviews
Rating 2 - Terrible. 0 out of 287 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with a great view to the Ocean. Highly recommend, so much so that we have booked this room again!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Katarina

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, beautiful view of the Hawks Bay lots of birds
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff service
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and friendly staff.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Outstsmding room and view,can not fault
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

CARL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant with attentive service. And a free laundry for guests.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Great value for money, amazing view, awesome restaurant/bar
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay would recommend
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful Fantastic view Convenient to airport and town
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, lovely restaurant with delicious dishes. Beautiful room with stunning views! We loved our stay and will be back one day!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent !! Rooms lovely & beautiful location The staff were exceptional !!!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room with beautiful views of the sea.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful and a grate location.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Perfectley located and clean. Great restaurant. Very friendly staff.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
helpful and friendly staff,greatlocation
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Jeanette

Liked: Cleanliness, staff & service
Good quiet location.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff were so friendly made us feel welcome
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Napier is a beautiful town and East Pier Hotel was a great location to stay. Good car parking and right on the water, which allowed us to explore the region.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lovely sea views. Rooms are well appointed. Restaurant is quite up market for a hotel.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location walkable into Napier
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Amin

Liked: Staff & service, property conditions & facilities
The property was well-maintained, exceptionally clean, and beautifully presented.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying & I cant fault the place. Will be a go to everytime we stay in the Hawke’s Bay now. Love the location, is very handy with a 2 year old, is a safe place away from the road and beach is literally right there.
Stayed 2 nights in Feb 2024

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